Intodns: can't get any nameservers from your nameserver

Discussion in 'ISPConfig 3 Priority Support' started by oneearth, Nov 4, 2016.

  1. oneearth

    oneearth New Member HowtoForge Supporter

    I'm new to vps/ispconfig and dns and am trying to get the private nameservers and dns records setup properly at my domain registrar and on centos 7.2.1511 ispconfig3.1dev.
    - i have a single ip
    - named is running
    - telnet ... 53 does let me in

    If anyone has a suggestion for me, I would greatly appreciate it.
    thanks,
    harreson

    <blockquote>
    #nslookup -querytype=NS ns1.harreson.com
    ;; Got SERVFAIL reply from 8.8.8.8, trying next server
    ;; Got SERVFAIL reply from 8.8.8.8, trying next server
    Server:8.8.4.4
    Address:8.8.4.4#53
    ** server can't find ns1.harreson.com: SERVFAIL
    </blockquote>

    <blockquote>
    [[email protected] install]# dig +trace harreson.com
    ; <<>> DiG 9.9.4-RedHat-9.9.4-29.el7_2.4 <<>> +trace harreson.com
    ;; global options: +cmd
    . 11403 IN NS m.root-servers.net.
    . 11403 IN NS i.root-servers.net.
    . 11403 IN NS d.root-servers.net.
    . 11403 IN NS h.root-servers.net.
    . 11403 IN NS k.root-servers.net.
    . 11403 IN NS e.root-servers.net.
    . 11403 IN NS g.root-servers.net.
    . 11403 IN NS f.root-servers.net.
    . 11403 IN NS c.root-servers.net.
    . 11403 IN NS b.root-servers.net.
    . 11403 IN NS j.root-servers.net.
    . 11403 IN NS l.root-servers.net.
    . 11403 IN NS a.root-servers.net.
    . 11403 IN RRSIG NS 8 0 518400 20161117050000 20161104040000 39291 . f8tRMvhM4je3REaHGBJaNVdP0MvmWcgeNUbyeKww2uj7HP6vqMGCT22g 5Zg8aLZQ4klhyvYESEYB/12nKd9MxH+zy8+A6g19TVG3nyd1d6P9wLFT G5wMXLW2IQtC3Lr91HZ20kft6IC6pVwfrDTaE4gttZQghs7fazzd0UBw eO7V2u4/W2Wn1xQtCf7LDHQNPGZ1NLYzKbn1xLO5/sGAP0hHUC93eZyO 7GV37JRemzm+snF+4WUj82v4xdK3MGHm3dNrF0PH2NcACsR4McHs/igW TD1baXM2TqjJQut49WxutMjnLCFrY185D4Vo6nDr0CZx3zQ43O8BgHds 6qderw==
    ;; Received 525 bytes from 8.8.8.8#53(8.8.8.8) in 544 ms

    com. 172800 IN NS d.gtld-servers.net.
    com. 172800 IN NS e.gtld-servers.net.
    com. 172800 IN NS a.gtld-servers.net.
    com. 172800 IN NS c.gtld-servers.net.
    com. 172800 IN NS f.gtld-servers.net.
    com. 172800 IN NS b.gtld-servers.net.
    com. 172800 IN NS j.gtld-servers.net.
    com. 172800 IN NS m.gtld-servers.net.
    com. 172800 IN NS l.gtld-servers.net.
    com. 172800 IN NS h.gtld-servers.net.
    com. 172800 IN NS i.gtld-servers.net.
    com. 172800 IN NS g.gtld-servers.net.
    com. 172800 IN NS k.gtld-servers.net.
    com. 86400 IN DS 30909 8 2 E2D3C916F6DEEAC73294E8268FB5885044A833FC5459588F4A9184CF C41A5766
    com. 86400 IN RRSIG DS 8 1 86400 20161117170000 20161104160000 39291 . dVj8A2NIo1QN6f4sw/dce8pCKGTRl1YxluNLCXlGXDQMcyK1jnKohvza DrTH3rur3xNOJEKHJbE7kazKOwO230aJqUtUqQLDsBVuZDm4GE6iQdE5 Guumi1wW3SNXM4vnQvzlbzOjk9rsON3gN063dhMmcV0Eh9D/7Ss9IRo6 /mDymQWRHqrgY9WZUd1BMKJtvnHrHt1oeMBVkB7KG8tqgNs+dF7DMB/q pVrC09H6xs5yQ60ZXZwatQRgbPF9DEqXDJ0SxnwIbC8tCOs0e826cKqW 8uVgX//0v3MFQaxitldgo+5tPLIXPIAtjnWcfMOeDPt6sS7jGIVzOyQ8 6Smg5Q==
    ;; Received 864 bytes from 193.0.14.129#53(k.root-servers.net) in 586 ms

    harreson.com. 172800 IN NS ns1.harreson.com.
    harreson.com. 172800 IN NS ns2.harreson.com.
    harreson.com. 172800 IN NS ns3.harreson.com.
    CK0POJMG874LJREF7EFN8430QVIT8BSM.com. 86400 IN NSEC3 1 1 0 - CK0Q1GIN43N1ARRC9OSM6QPQR81H5M9A NS SOA RRSIG DNSKEY NSEC3PARAM
    CK0POJMG874LJREF7EFN8430QVIT8BSM.com. 86400 IN RRSIG NSEC3 8 2 86400 20161110054740 20161103033740 6404 com. jsTuCo4T1JnY4MtSVLkklKR2BUR7hxX3RbacTQFfoofnk27me7DHsuRW tPVOeEzCuIYJGmoGWfTPW1CUQBt1Cm9EBk09Y6OM46SdEkDx9ps3LAp2 ypApgI61V7/eLFRgHAbJUeuWgd1gvx6oc1kITRbbJ4a9d/LKKV0kObTy iGQ=
    RR3IM1TOALS0PL4PNE0IQO9IFKGOBG9V.com. 86400 IN NSEC3 1 1 0 - RR3KDD2IQPO510GEOU7RQIH5JUP92131 NS DS RRSIG
    RR3IM1TOALS0PL4PNE0IQO9IFKGOBG9V.com. 86400 IN RRSIG NSEC3 8 2 86400 20161111051949 20161104030949 6404 com. ZaFTX2DwXDf2/cMVsba6uqd6e7clBw94Fsgjfw1ZlP1Fc1C8SW0J68Zc 6sP65oaBnOlw7WqPPbyGmqO8zzZllHaL/cd2qk2x9I16bTwevh55FXdL kB589dGhvzXVQORtuQMRLofWfinGDJn74Uf/EepjvNY4Mifpj3sOnL6F ljU=
    dig: couldn't get address for 'ns1.harreson.com': no more
    </blockquote>

    [​IMG]

    [​IMG]

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  2. oneearth

    oneearth New Member HowtoForge Supporter

    whoops! while updating ispconfig3.1.1, system unable to start up mailman and httpd. am troubleshooting to get it back up.

    ---> re-installed and system back to where the DNS disconnect is happening.

    Any suggestions would be appreciated.
     
    Last edited: Nov 5, 2016
  3. till

    till Super Moderator Staff Member ISPConfig Developer

    Try to query your dns server locally on the shell of the server:

    dig @localhost harreson.com
     
  4. oneearth

    oneearth New Member HowtoForge Supporter

    i'm not sure how to put the shell output into a nice box, but here it is. since my last post, i tried changing /etc/resolv.conf to nameserver 167.114.182.176 and that's gives this dig result.

    [[email protected] ~]# dig @localhost harreson.com
    ; <<>> DiG 9.9.4-RedHat-9.9.4-29.el7_2.4 <<>> @localhost harreson.com

    ; (2 servers found)
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: REFUSED, id: 33972
    ;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1
    ;; WARNING: recursion requested but not available
    ;; OPT PSEUDOSECTION:
    ; EDNS: version: 0, flags:; udp: 4096
    ;; QUESTION SECTION:
    ;harreson.com. IN A

    ;; Query time: 1 msec
    ;; SERVER: 127.0.0.1#53(127.0.0.1)
    ;; WHEN: Sun Nov 06 15:28:29 UTC 2016
    ;; MSG SIZE rcvd: 41


    question: is this problem related to some improper install of ispconfig. when i added a client or site, there was no clients directory create in /var/www/ ?

    [[email protected] ~]# ls -la /var/www
    total 24
    drwxr-xr-x 6 root root 4096 Nov 5 01:14 .
    drwxr-xr-x 22 root root 4096 Nov 5 01:13 ..
    drwxr-xr-x 2 ispapps ispapps 4096 Nov 5 01:13 apps
    drwxr-xr-x 2 root root 4096 Jul 18 15:30 cgi-bin
    drwxr-xr-x 2 root root 4096 Jun 10 2014 html
    lrwxrwxrwx 1 root root 34 Nov 5 01:14 ispconfig -> /usr/local/ispconfig/interface/web
    drwxr-xr-x 4 root root 4096 Nov 5 01:14 php-fcgi-scripts
     
  5. oneearth

    oneearth New Member HowtoForge Supporter

    with /etc/resolv.conf set nameserver 167.114.182.176 (manually deleted the nameserver 8.8.8.8 and 8.8.4.4 ISPConfig Server Config still show nameservers 8.8.8.8, 8.8.4.4 but not sure if this is correct to do):
    #nslookup -querytype=NS ns1.harreson.com

    ;; Got recursion not available from 167.114.182.176, trying next server
    ;; Got recursion not available from 167.114.182.176, trying next server
    Server:167.114.182.176
    Address:167.114.182.176#53
    ** server can't find ns1.harreson.com: REFUSED
     
    Last edited: Nov 6, 2016
  6. oneearth

    oneearth New Member HowtoForge Supporter

    is this problem related to this message up by the search bar?

    The following changes are not yet populated to all servers:
    Create DNS record: 13
    Update DNS record: 10
    Create DNS zone: 1
    Update DNS zone: 13
    Create FTP user: 1
    Update FTP user: 2
    datalog_status_u_server: 2
    Create new website: 1
    Update website settings: 3

    And Show Jobqueue has a bunch of work still to do. I must have done something incorrectly that these jobs still haven't been done.
     
  7. till

    till Super Moderator Staff Member ISPConfig Developer

    Yes, the config yould not be written. Please run:

    /usr/local/ispconfig/server/server.sh

    as root user on the shell and wait that the command finished. Is the pending job list empty then?
     
  8. oneearth

    oneearth New Member HowtoForge Supporter

    hi, yes thanks. crond ran the script (i might not even had crond running!) and the jobqueue is empty. dns is working now. thank you for your help! :)
     
    Last edited: Nov 7, 2016

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