install with softaculous , mysql error

Discussion in 'ISPConfig 3 Priority Support' started by misterm, Jun 26, 2021.

  1. misterm

    misterm Member HowtoForge Supporter

    I don't know if any of you have this error?
    Softaculous works normally.
    But when I install wordpress from softaculous, it shows me that it can not connect to mysql to add the database.
    Kind regards
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    1) Does the database exists of that WordPress instance in ISPConfig?
    1a) If it does not exist, does adding a database in ISPConfig work?
    1b) If it exists, contact softaculous support.
  3. misterm

    misterm Member HowtoForge Supporter

    Good Till

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