Install Problems with ISPConfig 2.2.29

Discussion in 'Installation/Configuration' started by cdslaughter, Feb 6, 2009.

  1. cdslaughter

    cdslaughter New Member

    Ok I did the FC10 server how to. I selected the last know stable (Not beta) version of ISPConfig and followed the instructions here. Everything loked good up untill the very end when I say the following output..
    Please select the protocol (http or https (SSL encryption)) to use to access the ISPConfig system:
    1) HTTPS
    2) HTTP
    Your Choice: 1   
    Connected successfully to MySQL server
    ERROR 1044 (42000): Access denied for user ''@'localhost' to database 'db_ispconfig'
    no crontab for root
    Restarting some services...
    httpd: Could not reliably determine the server's fully qualified domain name, using for ServerName
    Shutting down postfix:                                     [  OK  ]
    Starting postfix:                                          [  OK  ]
    Shutting down proftpd:                                     [  OK  ]
    Starting proftpd:                                          [  OK  ]
    Starting ISPConfig system...
    [Fri Feb  6 11:27:59 2009] [alert] ispconfig_httpd: Could not determine the server's fully qualified domain name, using for ServerName
    Apache/1.3.41 mod_ssl/2.8.31 (Pass Phrase Dialog)
    Some of your private key files are encrypted for security reasons.
    In order to read them you have to provide us with the pass phrases.
    Server (RSA)
    Enter pass phrase:
    Ok: Pass Phrase Dialog successful.
    /root/ispconfig/httpd/bin/apachectl startssl: httpd started
    Warning: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in /root/ispconfig/scripts/lib/ on line 47
    No results found!ISPConfig system is now up and running!
    Congratulations! Your ISPConfig system is now installed. If you had to install quota, please take the steps described in the installation manual. Otherwise your system is now available without reboot.
    Please direct your browser to
    and log in:
    Username: admin
    Password: admin
    [[email protected] install_ispconfig]#
    I can access teh ISPConfig login page, but I can not log in, admin admin, admin password, root password, admin blank, and every other combination I can think of dosn't work. I suspect there is a problem with the database, but I have no idea how to go about troubleshooting it...

    Anyone have any thoughts?

    Last edited: Feb 18, 2009
  2. Allen15

    Allen15 New Member

    I don't have FC10 or any other version of FC, but the error message you posted starts with a hostname error, which, if not fixed will prevent mysql from starting, and if that won't start, nothing else in ISPConfig will work either, so you will need to resolve your hostname errors first.

    check the hosts file to find out what the hostname is and the FQDN, and then check to make sure that the output of

    hostname -f

    are both showing the same thing and the correct name, which should be your FQDN.

  3. falko

    falko Super Moderator ISPConfig Developer

    Did you use the MySQL root user during ISPConfig installation? What's the output of
    netstat -tap

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