if one of our user (mail) lost is password how can i allowed him to recover it by himself ?

Discussion in 'General' started by ledufakademy, Oct 2, 2020.

  1. ledufakademy

    ledufakademy Member

    hello,
    I know that panel admin have this option , but is there a way to do that for mail enduser ?
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    He can log in by using his client account and reset the passwords of the email accounts that he manages.
     
    ahrasis likes this.
  3. ledufakademy

    ledufakademy Member

    hello till.
    i know that client (account) can do that, i was asking for user mailbox "account", to reset password.
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    The client account is responsible for the email accounts he manages and in case one of his own mail users lost the password, he can set a new password for them without having to contact the ISP which runs the server. A mail user can not request a new password as it makes no sense to send him an email with the new password to the account that he can't access because he lost the password of that account.
     

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