How to Remove Your IP from gmail Blacklist

Discussion in 'Installation/Configuration' started by nokia80, Apr 14, 2012.

  1. nokia80

    nokia80 Member

    hi all

    i cant send mail to gmail not one of my clients.

    i'm not blacklisted on http://mxtoolbox.com/
    a week ago i send mail to google but nothing hapend.


    have somone a idea?

    thanks
     
  2. pititis

    pititis Member

    What error you get?

    Maybe your client has sent some crap to gmail. Try to set up DKIM for his domain.

    Cheers
     
  3. nokia80

    nokia80 Member

    HI pititis

    the error is

    Action: failed
    Status: 5.7.1
    Remote-MTA: dns; gmail-smtp-in.l.google.com
    Diagnostic-Code: smtp; 550-5.7.1 [xx.xx.xx.xxx 1] Our system has
    detected an unusual rate of 550-5.7.1 unsolicited mail originating from
    your IP address. To protect our 550-5.7.1 users from spam, mail sent from
    your IP address has been blocked. 550-5.7.1 Please visit
    http://www.google.com/mail/help/bulk_mail.html to review 550 5.7.1 our Bulk
    Email Senders Guidelines. a2si3740109eeg.98


    i need to install DKIM bud how i cant find


    thanks
     
  4. pititis

    pititis Member

  5. nokia80

    nokia80 Member

    hi

    thanks i have install opendkim

    but the same problem from sending to google, take this some time??


    thanks
     
  6. pititis

    pititis Member

  7. nokia80

    nokia80 Member

    hi

    have i open a port in firewall??


    thanks
     
  8. nokia80

    nokia80 Member

    after 3 weeks same error

    i contact google no response
     
  9. tinohuda

    tinohuda New Member

    add relay

    I have this problem before.

    Solved with adding relayhost to /etc/postfix/main.cf

    Code:
    relayhost = smtp.yourisp.com
     
  10. Hi guy’s,
    I am facing problem . But i can't understand, what do you mean by "yourisp.com" . Please write clearly and help me for solve this problem .

    Thanks
     
  11. ganewbie

    ganewbie Member HowtoForge Supporter

    The source of the following infrmation is from http://www.postfix.org/postconf.5.html
     
  12. Hi Till,
    I am running a mail service on ISPConfig-3.0.5.4p8 with opensuse 13.1 and everything is working fine. But recently not send any mail to gmail from my mail server. When send a mail to gmail i see a undelivered mail as like below --
    This is the mail system at host mail.qmail.com.bd.

    I'm sorry to have to inform you that your message could not
    be delivered to one or more recipients. It's attached below.

    For further assistance, please send mail to postmaster.

    If you do so, please include this problem report. You can
    delete your own text from the attached returned message.

    The mail system

    <[email protected]>: host gmail-smtp-in.l.google.com[74.125.130.27] said:
    550-5.7.1 [IP] Our system has detected that this message
    is 550-5.7.1 likely unsolicited mail. To reduce the amount of spam sent to
    Gmail, 550-5.7.1 this message has been blocked. Please visit 550 5.7.1
    https://support.google.com/mail/answer/188131 for more information.
    pc2si55160151pbb.178 - gsmtp (in reply to end of DATA command)
    Reporting-MTA: dns; mail.qmail.com.bd
    X-Postfix-Queue-ID: 488CB8B22300
    X-Postfix-Sender: rfc822; [email protected]
    Arrival-Date: Wed, 7 Oct 2015 12:10:22 +0600 (BDT)

    Final-Recipient: rfc822; [email protected]
    Original-Recipient: rfc822;[email protected]
    Action: failed
    Status: 5.7.1
    Remote-MTA: dns; gmail-smtp-in.l.google.com
    Diagnostic-Code: smtp; 550-5.7.1 [182.16.157.60 12] Our system has
    detected that this message is 550-5.7.1 likely unsolicited mail. To reduce
    the amount of spam sent to Gmail, 550-5.7.1 this message has been blocked.
    Please visit 550 5.7.1 https://support.google.com/mail/answer/188131 for
    more information. pc2si55160151pbb.178 - gsmtp
    please help me for solve this problem.

    Thanks
     
  13. sciadm

    sciadm New Member

    Hi Mohib,
    Did you find a solution to resolve the unsolicited email from gmail ?
    Thanks
    laurent
     
  14. Tuumke

    Tuumke Member

    Doesnt gmail look for SPF/DKIM/DMARC records?
    What domain is being blocked?
     
  15. sciadm

    sciadm New Member

    Hi Tuumke,
    I have set the SPF/DKIM/DMARC records. Using checker, it seems that all three TXT records are ok. My domain is @steinersystem.com
     
  16. sciadm

    sciadm New Member

    Tuumke,
    I didn't find any clear information about the time a blacklisted server remains blacklisted by google. The link supplied by google on the undelivery email reply gives some indication to configure correctly our server. When everything is ok or fixed, we are invited to wait.... But google doesn't offer a link to test our server.
     
  17. Tuumke

    Tuumke Member

  18. sciadm

    sciadm New Member

    Yes you are right. I got the same info when executing mxtoolbox but I guess the error should not affect the email part ....
     
  19. Tuumke

    Tuumke Member

  20. sciadm

    sciadm New Member

    Yes, I did. And I followed their recommendation for the SPF/DKIM/DMARK, etc.... The links you have mentioned offer you some step by step roads to find the root cause. The last step ask you if the issue is fixed and if the answer is Yes, Google thank you for having followed their recommendation but it may take a certain time before the email are again delivered. Difficult to say if about 2 weeks is considered as not enough or if I still miss something in my config. Using severals online check tools, everything seems correct....
    Looking for the error reported by the mxtoolbox (SOA record: Primary Name Server Not Listed At Parent) , I'm a bit confuse about it.
    My domain is registered at Dyndng.org and I can't modify the SOA record. Do you have any idea ?
     

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