How to forward incoming email to multiple users?

Discussion in 'Installation/Configuration' started by JohnnyBeGood, Nov 7, 2013.

  1. JohnnyBeGood

    JohnnyBeGood Member

    Hi all,

    This should be pretty easy to do but I can't figure out what I'm doing wrong.
    Here's what I'm trying to do.
    Under "Email Mailbox" I created sales@mydomain.com I want all email that come in to be forwarded to mike@domain1.com john@domain2.com sara@domain3.com

    If I add more then 1 email under "Send copy to" I get this error:
    Code:
    ERROR
    
    The -Send copy to- field does not contain a valid email address
    
    Email forward option tells me that sales@mydomain.com already exists.
    Code:
    ERROR
    
    There is already a mailbox with this email address
    
     
  2. sjau

    sjau Local Meanie Moderator

    you want to keep the sales email box also?

    If not, delete it, create a mail forward and there you can forward to several other email addresses.

    You could then also create a sales_archive email box which will also be on th forwarding list so that you still have one email box with all emails going to sales.
     
  3. JohnnyBeGood

    JohnnyBeGood Member

    Thanks for the reply!
    Yes, I do want to keep sales email box how else I can setup account on each users computer? When account is setup using ie. Windows Live Mail then they could reply to all emails that come in to sales@mydomain.com.

    If I set new sales_archive email box then when someoen replies it would come from sales_archive@mydomain.com correct?

    I'm just trying to understand how all of this works.
     
  4. Croydon

    Croydon ISPConfig Developer ISPConfig Developer

    You can use any of your existing mail addresses (even ones that are forwards only) as sender address with the login credentials of your mailbox.
     
  5. JohnnyBeGood

    JohnnyBeGood Member

    I just realized that in my case I think I should just setup SMTP accounts in Window Live Mail on each user computer and avoid forward option completely.
    Problem starts when I want reply to incoming email from sales@mydomain.com since they're forwarded to other email domains it just won't work for me.

    later on I would like to add maybe notification type email to mobile cell phone, does anyone knows how to add more then one email to "Send copy to" ?
     

    Attached Files:

  6. sjau

    sjau Local Meanie Moderator

    I still don't understand what you try to achieve.
     
  7. JohnnyBeGood

    JohnnyBeGood Member

    I have 3 different people working in the office each week.
    So, when email comes in it goes to sales@mydomain.com and I wanted to forward those emails to each ones individual email address but the problem is that when person#1 replies to a email on the other end they will see that email came from mike@domain1.com and not from sales@mydomain.com
    Did I explain my self better this time?
    Thanks!
     
  8. sjau

    sjau Local Meanie Moderator

    Why not let everyone use the sales@domain email account directly? With IMAP the mails are being synced between email client and server...
     
  9. JohnnyBeGood

    JohnnyBeGood Member

    That's what I realized :)
    I didn't know that imap does sync across the board. How do you enable/setup that?
     
  10. sjau

    sjau Local Meanie Moderator

    just in your email client when you setup an account be sure to select IMAP. Also in ISPC on the individual email account you can set to disable POP3 (which I usually do so that not by accident someone uses POP3).

    The difference is with POP3 the emails are downloaded from the server and stored on the client that access it at that time. When you access it from multiple clients, then each client will only have a subset of all emails.

    With IMAP the emails stay on the server and each client just syncs the messages.
     

    Attached Files:

  11. JohnnyBeGood

    JohnnyBeGood Member

    Thank you so much for the detailed explanation! I will try it out tomorrow and post back here.
     

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