heirachy of clients, users and resellers (good practice)?

Discussion in 'General' started by Thomas Jensen, Sep 3, 2009.

  1. Thomas Jensen

    Thomas Jensen New Member

    Can someone explain to me the differences and the heirachy of clients, users and resellers? And what is "good practice"?

    Thanks :)
     
  2. till

    till Super Moderator

    Users are not part of any hierarchy. The hierarchy in ispconfig is:

    admin > reseller > client

    users are only the holder of the login name and password of a admin, reseller or client.

    If you need resellers or not depends on your business model.
     
  3. Thomas Jensen

    Thomas Jensen New Member

    Okay, but, what is the difference between reseller and client?
     
  4. till

    till Super Moderator

    A reseller has clients. This is so with any controlpanel or similar software.
     
  5. Thomas Jensen

    Thomas Jensen New Member

    Okay, but can't clients have clients too? And can resellers create websites/emails etc. directly under themselves?
     
  6. till

    till Super Moderator

    A client which has clients is a reseller.

    yes.

    Why did you just not tried it, would be much faster then asking here ;)
     
  7. Thomas Jensen

    Thomas Jensen New Member

    But then i dont see the difference :p So the only difference between a reseller and a client, is which table they stick in?
     
  8. till

    till Super Moderator

    Wikipedia, Reseller:

    http://en.wikipedia.org/wiki/Reseller

    "Another common example on the is in the web hosting area, where a reseller will purchase bulk hosting from a supplier with the intention of reselling it to a number of consumers at a profit."
     
  9. Thomas Jensen

    Thomas Jensen New Member

    I know what a reseller is, but in technical perspective, ISPConfig doesn't difference between client and reseller?
     
  10. till

    till Super Moderator

    In technical perspective its exactly what wikipedia describes.

    A reseller is a client with the ability to have subclients. Without that ability, he wont be able to resell anything ergo he wont be a reseller then.

    Why dont you just try it out?
     
  11. Thomas Jensen

    Thomas Jensen New Member

    Okay, thanks, i will.

    I already have clients, who have subclients, but I just discovered the reseller tab today.
     
  12. till

    till Super Moderator

    The you should have noticed that your clients which have clients are now listed as resellers and not as clients anymore. We just split the list as poeple overlooked the ability of resellers in ispconfig and complained that the reseller function was missing.
     

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