Getmail takes long time to fetch email

Discussion in 'General' started by hblinux, Oct 13, 2017.

  1. hblinux

    hblinux New Member

    I have been using ISPconfig for couple of months now.. It is working great..
    But recently, I have come to notice that it sometimes take very long time to retrive emails from external accounts.
    I have installed ISPconfig3 on Debian 8 and as per the system log is running every 5 mins.
    There are no errors in mail-logs too. But it oddly takes very long time to retrive emails.

    Initially I thought that might be issue with one specific email account but as I have noticed recently thats not the case. I am not sure why getmail won't retrieve messages when it is running smoothly every other 5 min.
  2. hblinux

    hblinux New Member

    ls -al shows
    -rwxr--r-- 1 getmail root 499 Oct 13 13:54
  3. till

    till Super Moderator Staff Member ISPConfig Developer

    The permissions must be ok. Otherwise, you won't get email at all. It might be that the systems where you fetch mail are responding slow or you decided to keep mails on the other systems so their amount of mails grows over the time.
  4. hblinux

    hblinux New Member

    OK.. I will try increasing swap and ram memory, to see if it makes any difference..
  5. hblinux

    hblinux New Member

    I checked the mail error log again.. and it shows below message.. From that instance the getmail stops retrieving emails..

    "getmail: getmailOperationError error (POP error (-ERR [SYS/TEMP] Internal error occurred. Refer to server log for more information.))"
    Syslog and mail.log shows the same message at particular time.

    Any idea what it could be?
    /var/log/message at around same time shows
    rsyslogd: [origin software="rsyslogd" swVersion="8.4.2" x-pid="610" x-info=""] rsyslogd was HUPed
    Oct 25 debian rsyslogd0: action 'action 17' resumed (module 'builtin: mpipe') [try ]
    Oct 25 debian rsyslogd-2359: action 'action 17' resumed (module 'builtin: mpipe') [try ]

    rsyslogd-2007: action 'action 17' suspended, next retry is Wed Oct 25 08:35:31 2017 [try ]
    Last edited: Oct 26, 2017
  6. hblinux

    hblinux New Member

    to get around this getmail error, i now just reboot the server everyday..

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