Get popup for username and password

Discussion in 'General' started by kunalt, Nov 4, 2014.

  1. kunalt

    kunalt New Member

    Hello,

    I have my emails working fine without any issues :) which is using a ISPconfig environment.

    All of a sudden :confused: the emails which is configured as POP on Outlook client started giving popup message to fill in user name and password.

    Passwords were never changed and the email are also working without any issues :confused:.

    The popup screen, is there any changes in ISP environment which is to changed to fix this?

    Thanks in advance.
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Do you get any errors in the mail.log file?
     
  3. kunalt

    kunalt New Member

    That is what Im wondering . I already checked the logs and nothing, but could find something in email client log file :


    Logs from mail.log:

    Nov 4 12:19:20 mail01 dovecot: pop3-login: Login: user=<[email protected]>, method=PLAIN, rip=ip.ip.164.11, lip=ip.ip.164.7, mpid=24958
    Nov 4 12:19:21 mail01 dovecot: pop3([email protected]): Disconnected: Logged out top=0/0, retr=0/0, del=0/23, size=97116
    Nov 4 12:20:40 mail01 dovecot: pop3-login: Login: user=<[email protected]>, method=PLAIN, rip=ip.ip.164.11, lip=ip.ip.164.7, mpid=25181
    Nov 4 12:20:40 mail01 dovecot: pop3([email protected]): Disconnected: Logged out top=0/0, retr=0/0, del=0/23, size=97116
    Nov 4 12:24:38 mail01 postfix/smtpd[25106]: 388D96177A: client=unknown[ip.ip.164.11], sasl_method=LOGIN, sasl_username=[email protected]
    Nov 4 12:24:38 mail01 postfix/qmgr[3139]: 388D96177A: from=<[email protected]>, size=2656, nrcpt=1 (queue active)
    Nov 4 12:24:46 mail01 postfix/qmgr[3139]: C1787619DF: from=<[email protected]>, size=3113, nrcpt=1 (queue active)
    Nov 4 12:24:46 mail01 amavis[25134]: (25134-06) Passed CLEAN, [ip.ip.164.11] [ip.ip.164.11] <[email protected]> -> <[email protected]>,
    Message-ID: <[email protected]>, mail_id: HoP5uSiKsnxR, Hits: -2.471, size: 2656, queued_as: C1787619DF, 8476 ms
    Nov 4 12:24:46 mail01 postfix/smtp[24019]: 388D96177A: to=<[email protected]>, relay=127.0.0.1[127.0.0.1]:10024, delay=8.6, delays=0.11/0/0/8.5,
    dsn=2.0.0, status=sent (250 2.0.0 from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as C1787619DF)
    Nov 4 12:24:46 mail01 dovecot: lda([email protected]): Warning: Created dotlock file's timestamp is different than current time (1415121563 vs
    1415121886): /var/vmail/domain.com/user/Maildir/dovecot-uidlist
    Nov 4 12:24:46 mail01 dovecot: lda([email protected]): Warning: Created dotlock file's timestamp is different than current time (1415121563 vs
    1415121886): /var/vmail/domain.com/user/.quotausage
    Nov 4 12:24:46 mail01 dovecot: lda([email protected]): sieve: msgid=<[email protected]>: stored mail into mailbox 'INBOX'
    Nov 4 12:24:46 mail01 postfix/pipe[25525]: C1787619DF: to=<[email protected]>, relay=dovecot, delay=0.05, delays=0.01/0/0/0.05, dsn=2.0.0,
    status=sent (delivered via dovecot service)
    Nov 4 12:25:04 mail01 dovecot: pop3-login: Login: user=<[email protected]>, method=PLAIN, rip=ip.ip.164.11, lip=ip.ip.164.7, mpid=25666
    Nov 4 12:25:04 mail01 dovecot: pop3([email protected]): Warning: Created dotlock file's timestamp is different than current time (1415121581 vs
    1415121904): /var/vmail/domain.com/user/Maildir/dovecot-uidlist
    Nov 4 12:25:04 mail01 dovecot: pop3([email protected]): Disconnected: Logged out top=0/0, retr=1/3243, del=0/24, size=100342
    Nov 4 12:26:33 mail01 dovecot: pop3-login: Login: user=<[email protected]>, method=PLAIN, rip=ip.ip.164.11, lip=ip.ip.164.7, mpid=25828
    Nov 4 12:26:33 mail01 dovecot: pop3([email protected]): Disconnected: Logged out top=0/0, retr=0/0, del=0/24, size=100342
    Nov 4 12:27:29 mail01 dovecot: pop3-login: Login: user=<[email protected]>, method=PLAIN, rip=ip.ip.164.11, lip=ip.ip.164.7, mpid=25895
    Nov 4 12:27:29 mail01 dovecot: pop3([email protected]): Disconnected: Logged out top=0/0, retr=0/0, del=0/24, size=100342
    Nov 4 12:28:58 mail01 postfix/smtpd[24015]: 86FAD61A3C: client=unknown[ip.ip.164.11], sasl_method=LOGIN, sasl_username=[email protected]
    Nov 4 12:28:59 mail01 postfix/qmgr[3139]: 86FAD61A3C: from=<[email protected]>, size=948675, nrcpt=1 (queue active)
    Nov 4 12:29:05 mail01 dovecot: pop3-login: Login: user=<[email protected]>, method=PLAIN, rip=ip.ip.164.11, lip=ip.ip.164.7, mpid=26077
    Nov 4 12:29:05 mail01 dovecot: pop3([email protected]): Disconnected: Logged out top=0/0, retr=0/0, del=0/24, size=100342
    Nov 4 12:29:08 mail01 postfix/qmgr[3139]: 8674B61992: from=<[email protected]>, size=949142, nrcpt=1 (queue active)
    Nov 4 12:29:08 mail01 amavis[25134]: (25134-14) Passed CLEAN, [ip.ip.164.11] [ip.ip.164.11] <[email protected]> ->
    <[email protected]>, Message-ID: <[email protected]>, mail_id: uPxM8t4nVS4i, Hits: -2.9, size: 948675, queued_as:
    8674B61992, 8936 ms
    Nov 4 12:31:51 mail01 postfix/smtpd[24942]: 0A31461992: client=unknown[ip.ip.164.11], sasl_method=LOGIN, sasl_username=[email protected]
    Nov 4 12:31:51 mail01 postfix/qmgr[3139]: 0A31461992: from=<[email protected]>, size=2931, nrcpt=1 (queue active)
    Nov 4 12:31:54 mail01 dovecot: pop3-login: Login: user=<[email protected]>, method=PLAIN, rip=ip.ip.164.11, lip=ip.ip.164.7, mpid=26423
    Nov 4 12:31:54 mail01 dovecot: pop3([email protected]): Disconnected: Logged out top=0/0, retr=0/0, del=0/24, size=100342
    Nov 4 12:31:54 mail01 dovecot: pop3-login: Login: user=<[email protected]>, method=PLAIN, rip=ip.ip.164.11, lip=ip.ip.164.7, mpid=26425
    Nov 4 12:31:54 mail01 dovecot: pop3([email protected]): Disconnected: Logged out top=0/0, retr=0/0, del=0/24, size=100342
    Nov 4 12:31:59 mail01 postfix/qmgr[3139]: 83C0A61A3C: from=<[email protected]>, size=3390, nrcpt=1 (queue active)
    Nov 4 12:31:59 mail01 amavis[26325]: (26325-02) Passed CLEAN, [ip.ip.164.11] [ip.ip.164.11] <[email protected]> -> <[email protected]>,
    Message-ID: <!&!AAAAAAAAAAAYAAAAAAAAAGP/uUvTB5VBn0Qw9a74IDTCgAAAEAAAALkBmpTJGYpBgaCybtFRuW [email protected]>, mail_id: s66eq7xpdhmd, Hits:
    -2.899, size: 2931, queued_as: 83C0A61A3C, 8458 ms



    Below given is the Email client logs :

    2014.11.04 12:20:29 SMTP (mail.domain.com): Port: 25, Secure: no, SPA: no
    2014.11.04 12:20:29 SMTP (mail.domain.com): Finding host
    2014.11.04 12:20:29 SMTP (mail.domain.com): Connecting to host
    2014.11.04 12:20:29 POP3 (mail.domain.com): Port: 110, Secure: no, SPA: no
    2014.11.04 12:20:29 POP3 (mail.domain.com): Finding host
    2014.11.04 12:20:29 POP3 (mail.domain.com): Connecting to host
    2014.11.04 12:20:29 SMTP (mail.domain.com): Connected to host
    2014.11.04 12:20:29 POP3 (mail.domain.com): Connected to host
    2014.11.04 12:20:29 SMTP (mail.domain.com): <rx> 220 mail01.otherdomain.com ESMTP Postfix (Ubuntu)
    2014.11.04 12:20:29 SMTP (mail.domain.com): [tx] EHLO WSPPSI196
    2014.11.04 12:20:29 POP3 (mail.domain.com): <rx> +OK Dovecot ready.
    2014.11.04 12:20:29 POP3 (mail.domain.com): Authorizing to server
    2014.11.04 12:20:29 POP3 (mail.domain.com): [tx] AUTH
    2014.11.04 12:20:29 SMTP (mail.domain.com): <rx> 250-mail01.otherdomain.com
    2014.11.04 12:20:29 SMTP (mail.domain.com): <rx> 250-PIPELINING
    2014.11.04 12:20:29 SMTP (mail.domain.com): <rx> 250-SIZE
    2014.11.04 12:20:29 SMTP (mail.domain.com): <rx> 250-VRFY
    2014.11.04 12:20:29 SMTP (mail.domain.com): <rx> 250-ETRN
    2014.11.04 12:20:29 SMTP (mail.domain.com): <rx> 250-STARTTLS
    2014.11.04 12:20:29 SMTP (mail.domain.com): <rx> 250-AUTH PLAIN LOGIN
    2014.11.04 12:20:29 SMTP (mail.domain.com): <rx> 250-AUTH=PLAIN LOGIN
    2014.11.04 12:20:29 SMTP (mail.domain.com): <rx> 250-ENHANCEDSTATUSCODES
    2014.11.04 12:20:29 SMTP (mail.domain.com): <rx> 250-8BITMIME
    2014.11.04 12:20:29 SMTP (mail.domain.com): <rx> 250 DSN
    2014.11.04 12:20:29 SMTP (mail.domain.com): Authorizing to server
    2014.11.04 12:20:29 SMTP (mail.domain.com): [tx] AUTH LOGIN
    2014.11.04 12:20:29 POP3 (mail.domain.com): <rx> +OK
    2014.11.04 12:20:29 POP3 (mail.domain.com): <rx> PLAIN
    2014.11.04 12:20:29 POP3 (mail.domain.com): <rx> LOGIN
    2014.11.04 12:20:29 POP3 (mail.domain.com): <rx> .
    2014.11.04 12:20:29 POP3 (mail.domain.com): [tx] USER [email protected]
    2014.11.04 12:20:29 POP3 (mail.domain.com): <rx> +OK
    2014.11.04 12:20:29 POP3 (mail.domain.com): [tx] PASS *****
    2014.11.04 12:20:39 SMTP (mail.domain.com): <rx> 535 5.7.8 Error: authentication failed: Connection lost to authentication server
    2014.11.04 12:20:39 SMTP (mail.domain.com): Retrying authorization
    2014.11.04 12:20:44 POP3 (mail.domain.com): <rx> +OK Logged in.
    2014.11.04 12:20:44 POP3 (mail.domain.com): Authorized to host
    2014.11.04 12:20:44 POP3 (mail.domain.com): Connected to host
    2014.11.04 12:20:44 POP3 (mail.domain.com): [tx] STAT
    2014.11.04 12:20:44 POP3 (mail.domain.com): <rx> +OK 23 97116
    2014.11.04 12:20:44 POP3 (mail.domain.com): [tx] UIDL
    2014.11.04 12:20:44 POP3 (mail.domain.com): <rx> +OK
     
    Last edited by a moderator: Feb 1, 2015
  4. kunalt

    kunalt New Member

    That is what Im wondering . I already checked the logs and nothing, but could find something in email client log file :


    Logs from mail.log:

    Nov 4 12:19:20 mail01 dovecot: pop3-login: Login: user=<[email protected]>, method=PLAIN, rip=ip.ip.164.11, lip=ip.ip.164.7, mpid=24958
    Nov 4 12:19:21 mail01 dovecot: pop3([email protected]): Disconnected: Logged out top=0/0, retr=0/0, del=0/23, size=97116
    Nov 4 12:20:40 mail01 dovecot: pop3-login: Login: user=<[email protected]>, method=PLAIN, rip=ip.ip.164.11, lip=ip.ip.164.7, mpid=25181
    Nov 4 12:20:40 mail01 dovecot: pop3([email protected]): Disconnected: Logged out top=0/0, retr=0/0, del=0/23, size=97116
    Nov 4 12:24:38 mail01 postfix/smtpd[25106]: 388D96177A: client=unknown[ip.ip.164.11], sasl_method=LOGIN, sasl_username=[email protected]
    Nov 4 12:24:38 mail01 postfix/qmgr[3139]: 388D96177A: from=<[email protected]>, size=2656, nrcpt=1 (queue active)
    Nov 4 12:24:46 mail01 postfix/qmgr[3139]: C1787619DF: from=<[email protected]>, size=3113, nrcpt=1 (queue active)
    Nov 4 12:24:46 mail01 amavis[25134]: (25134-06) Passed CLEAN, [ip.ip.164.11] [ip.ip.164.11] <[email protected]> -> <[email protected]>,
    Message-ID: <[email protected]>, mail_id: HoP5uSiKsnxR, Hits: -2.471, size: 2656, queued_as: C1787619DF, 8476 ms
    Nov 4 12:24:46 mail01 postfix/smtp[24019]: 388D96177A: to=<[email protected]>, relay=127.0.0.1[127.0.0.1]:10024, delay=8.6, delays=0.11/0/0/8.5,
    dsn=2.0.0, status=sent (250 2.0.0 from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as C1787619DF)
    Nov 4 12:24:46 mail01 dovecot: lda([email protected]): Warning: Created dotlock file's timestamp is different than current time (1415121563 vs
    1415121886): /var/vmail/domain.com/user/Maildir/dovecot-uidlist
    Nov 4 12:24:46 mail01 dovecot: lda([email protected]): Warning: Created dotlock file's timestamp is different than current time (1415121563 vs
    1415121886): /var/vmail/domain.com/user/.quotausage
    Nov 4 12:24:46 mail01 dovecot: lda([email protected]): sieve: msgid=<[email protected]>: stored mail into mailbox 'INBOX'
    Nov 4 12:24:46 mail01 postfix/pipe[25525]: C1787619DF: to=<[email protected]>, relay=dovecot, delay=0.05, delays=0.01/0/0/0.05, dsn=2.0.0,
    status=sent (delivered via dovecot service)
    Nov 4 12:25:04 mail01 dovecot: pop3-login: Login: user=<[email protected]>, method=PLAIN, rip=ip.ip.164.11, lip=ip.ip.164.7, mpid=25666
    Nov 4 12:25:04 mail01 dovecot: pop3([email protected]): Warning: Created dotlock file's timestamp is different than current time (1415121581 vs
    1415121904): /var/vmail/domain.com/user/Maildir/dovecot-uidlist
    Nov 4 12:25:04 mail01 dovecot: pop3([email protected]): Disconnected: Logged out top=0/0, retr=1/3243, del=0/24, size=100342
    Nov 4 12:26:33 mail01 dovecot: pop3-login: Login: user=<[email protected]>, method=PLAIN, rip=ip.ip.164.11, lip=ip.ip.164.7, mpid=25828
    Nov 4 12:26:33 mail01 dovecot: pop3([email protected]): Disconnected: Logged out top=0/0, retr=0/0, del=0/24, size=100342
    Nov 4 12:27:29 mail01 dovecot: pop3-login: Login: user=<[email protected]>, method=PLAIN, rip=ip.ip.164.11, lip=ip.ip.164.7, mpid=25895
    Nov 4 12:27:29 mail01 dovecot: pop3([email protected]): Disconnected: Logged out top=0/0, retr=0/0, del=0/24, size=100342
    Nov 4 12:28:58 mail01 postfix/smtpd[24015]: 86FAD61A3C: client=unknown[ip.ip.164.11], sasl_method=LOGIN, sasl_username=[email protected]
    Nov 4 12:28:59 mail01 postfix/qmgr[3139]: 86FAD61A3C: from=<[email protected]>, size=948675, nrcpt=1 (queue active)
    Nov 4 12:29:05 mail01 dovecot: pop3-login: Login: user=<[email protected]>, method=PLAIN, rip=ip.ip.164.11, lip=ip.ip.164.7, mpid=26077
    Nov 4 12:29:05 mail01 dovecot: pop3([email protected]): Disconnected: Logged out top=0/0, retr=0/0, del=0/24, size=100342
    Nov 4 12:29:08 mail01 postfix/qmgr[3139]: 8674B61992: from=<[email protected]>, size=949142, nrcpt=1 (queue active)
    Nov 4 12:29:08 mail01 amavis[25134]: (25134-14) Passed CLEAN, [ip.ip.164.11] [ip.ip.164.11] <[email protected]> ->
    <[email protected]>, Message-ID: <[email protected]>, mail_id: uPxM8t4nVS4i, Hits: -2.9, size: 948675, queued_as:
    8674B61992, 8936 ms
    Nov 4 12:31:51 mail01 postfix/smtpd[24942]: 0A31461992: client=unknown[ip.ip.164.11], sasl_method=LOGIN, sasl_username=[email protected]
    Nov 4 12:31:51 mail01 postfix/qmgr[3139]: 0A31461992: from=<[email protected]>, size=2931, nrcpt=1 (queue active)
    Nov 4 12:31:54 mail01 dovecot: pop3-login: Login: user=<[email protected]>, method=PLAIN, rip=ip.ip.164.11, lip=ip.ip.164.7, mpid=26423
    Nov 4 12:31:54 mail01 dovecot: pop3([email protected]): Disconnected: Logged out top=0/0, retr=0/0, del=0/24, size=100342
    Nov 4 12:31:54 mail01 dovecot: pop3-login: Login: user=<[email protected]>, method=PLAIN, rip=ip.ip.164.11, lip=ip.ip.164.7, mpid=26425
    Nov 4 12:31:54 mail01 dovecot: pop3([email protected]): Disconnected: Logged out top=0/0, retr=0/0, del=0/24, size=100342
    Nov 4 12:31:59 mail01 postfix/qmgr[3139]: 83C0A61A3C: from=<[email protected]>, size=3390, nrcpt=1 (queue active)
    Nov 4 12:31:59 mail01 amavis[26325]: (26325-02) Passed CLEAN, [ip.ip.164.11] [ip.ip.164.11] <[email protected]> -> <[email protected]>,
    Message-ID: <!&!AAAAAAAAAAAYAAAAAAAAAGP/uUvTB5VBn0Qw9a74IDTCgAAAEAAAALkBmpTJGYpBgaCybtFRuW [email protected]>, mail_id: s66eq7xpdhmd, Hits:
    -2.899, size: 2931, queued_as: 83C0A61A3C, 8458 ms



    Below given is the Email client logs :

    2014.11.04 12:20:29 SMTP (mail.domain.com): Port: 25, Secure: no, SPA: no
    2014.11.04 12:20:29 SMTP (mail.domain.com): Finding host
    2014.11.04 12:20:29 SMTP (mail.domain.com): Connecting to host
    2014.11.04 12:20:29 POP3 (mail.domain.com): Port: 110, Secure: no, SPA: no
    2014.11.04 12:20:29 POP3 (mail.domain.com): Finding host
    2014.11.04 12:20:29 POP3 (mail.domain.com): Connecting to host
    2014.11.04 12:20:29 SMTP (mail.domain.com): Connected to host
    2014.11.04 12:20:29 POP3 (mail.domain.com): Connected to host
    2014.11.04 12:20:29 SMTP (mail.domain.com): <rx> 220 mail01.otherdomain.com ESMTP Postfix (Ubuntu)
    2014.11.04 12:20:29 SMTP (mail.domain.com): [tx] EHLO WSPPSI196
    2014.11.04 12:20:29 POP3 (mail.domain.com): <rx> +OK Dovecot ready.
    2014.11.04 12:20:29 POP3 (mail.domain.com): Authorizing to server
    2014.11.04 12:20:29 POP3 (mail.domain.com): [tx] AUTH
    2014.11.04 12:20:29 SMTP (mail.domain.com): <rx> 250-mail01.otherdomain.com
    2014.11.04 12:20:29 SMTP (mail.domain.com): <rx> 250-PIPELINING
    2014.11.04 12:20:29 SMTP (mail.domain.com): <rx> 250-SIZE
    2014.11.04 12:20:29 SMTP (mail.domain.com): <rx> 250-VRFY
    2014.11.04 12:20:29 SMTP (mail.domain.com): <rx> 250-ETRN
    2014.11.04 12:20:29 SMTP (mail.domain.com): <rx> 250-STARTTLS
    2014.11.04 12:20:29 SMTP (mail.domain.com): <rx> 250-AUTH PLAIN LOGIN
    2014.11.04 12:20:29 SMTP (mail.domain.com): <rx> 250-AUTH=PLAIN LOGIN
    2014.11.04 12:20:29 SMTP (mail.domain.com): <rx> 250-ENHANCEDSTATUSCODES
    2014.11.04 12:20:29 SMTP (mail.domain.com): <rx> 250-8BITMIME
    2014.11.04 12:20:29 SMTP (mail.domain.com): <rx> 250 DSN
    2014.11.04 12:20:29 SMTP (mail.domain.com): Authorizing to server
    2014.11.04 12:20:29 SMTP (mail.domain.com): [tx] AUTH LOGIN
    2014.11.04 12:20:29 POP3 (mail.domain.com): <rx> +OK
    2014.11.04 12:20:29 POP3 (mail.domain.com): <rx> PLAIN
    2014.11.04 12:20:29 POP3 (mail.domain.com): <rx> LOGIN
    2014.11.04 12:20:29 POP3 (mail.domain.com): <rx> .
    2014.11.04 12:20:29 POP3 (mail.domain.com): [tx] USER [email protected]
    2014.11.04 12:20:29 POP3 (mail.domain.com): <rx> +OK
    2014.11.04 12:20:29 POP3 (mail.domain.com): [tx] PASS *****
    2014.11.04 12:20:39 SMTP (mail.domain.com): <rx> 535 5.7.8 Error: authentication failed: Connection lost to authentication server
    2014.11.04 12:20:39 SMTP (mail.domain.com): Retrying authorization
    2014.11.04 12:20:44 POP3 (mail.domain.com): <rx> +OK Logged in.
    2014.11.04 12:20:44 POP3 (mail.domain.com): Authorized to host
    2014.11.04 12:20:44 POP3 (mail.domain.com): Connected to host
    2014.11.04 12:20:44 POP3 (mail.domain.com): [tx] STAT
    2014.11.04 12:20:44 POP3 (mail.domain.com): <rx> +OK 23 97116
    2014.11.04 12:20:44 POP3 (mail.domain.com): [tx] UIDL
    2014.11.04 12:20:44 POP3 (mail.domain.com): <rx> +OK
     
    Last edited by a moderator: Feb 1, 2015

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