Ftp users cannot upload

Discussion in 'Installation/Configuration' started by crypted, Apr 16, 2010.

  1. crypted

    crypted New Member

    I setup all of my domains on ISPCONFIG. The original issue I had fixed itself, but there is a new one that I noticed lingering.

    Each domain has just one FTP user account setup. Each is set to -1 MB.

    However, when I try and upload to any website, it says the disk space is exceeded. BUT, the websites are all allocated 10GB and are using less than 900MB each.

    Code:
    R] 230-User derekmasonicwiki has group access to:  client1  sshusers
    [R] 230-OK. Current restricted directory is /
    [R] 230 0 Kbytes used (0%) - authorized: 1024000 Kb
    [R] SYST
    [R] 215 UNIX Type: L8
    [R] FEAT
    [R] 211-Extensions supported:
    [R]  EPRT
    [R]  IDLE
    [R]  MDTM
    [R]  SIZE
    [R]  REST STREAM
    [R]  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
    [R]  MLSD
    [R]  ESTP
    [R]  PASV
    [R]  EPSV
    [R]  SPSV
    [R]  ESTA
    [R]  AUTH TLS
    [R]  PBSZ
    [R]  PROT
    [R] 211 End.
    [R] MKD /web/extensions/DismissableSiteNotice
    [R] 550-Can't create directory: Disk quota exceeded
    [R] 550 0 Kbytes used (0%) - authorized: 1024000 Kb
    [R] CWD /web/extensions/DismissableSiteNotice
    [R] 550 Can't change directory to /web/extensions/DismissableSiteNotice: No such file or directory
    [R] MKD /web/extensions/FCKeditor
    [R] 550-Can't create directory: Disk quota exceeded
    [R] 550 0 Kbytes used (0%) - authorized: 1024000 Kb
    [R] CWD /web/extensions/FCKeditor
    [R] 550 Can't change directory to /web/extensions/FCKeditor: No such file or directory
    [R] MKD /web/extensions/Gadgets
    [R] 550-Can't create directory: Disk quota exceeded
    [R] 550 0 Kbytes used (0%) - authorized: 1024000 Kb
    [R] CWD /web/extensions/Gadgets
    [R] 550 Can't change directory to /web/extensions/Gadgets: No such file or directory
    [R] MKD /web/extensions/ParserFunctions
    [R] 550-Can't create directory: Disk quota exceeded
    [R] 550 0 Kbytes used (0%) - authorized: 1024000 Kb
    How do I set it up so that these users have full control over the domain's /web/ directory and that their quota goes alongside that website's quota?

    Also, in the website's document root, there is an .ftpquota file that's blank. Is that supposed to be there? Maybe it's locking it up?

    I followed the Perfect Setup Guide for Debian 5.

    Code:
    my:/home/dingle# cat /etc/fstab 
    # /etc/fstab: static file system information.
    #
    # <file system> <mount point>   <type>  <options>       <dump>  <pass>
    proc            /proc           proc    defaults        0       0
    /dev/sda2       /               ext3    errors=remount-ro,usrquota,grpquota 0       1
    /dev/sdb1       /backup         ext3    defaults        0       2
    /dev/sda1       none            swap    sw              0       0
    my:/home/dingle# 
    my:/home/dingle# quotacheck -avugm
    
    Code:
    my:/# quotacheck -avugm
    quotacheck: Your kernel probably supports journaled quota but you are not using it. Consider switching to journaled quota to avoid running quotacheck after an unclean shutdown.
    quotacheck: Scanning /dev/sda2 [/] done
    quotacheck: Checked 18423 directories and 204573 files
    my:/# 
    Code:
    drwxr-xr-x  24 root root 4.0K 2010-04-15 21:00 .
    drwxr-xr-x  24 root root 4.0K 2010-04-15 21:00 ..
    drwxr-xr-x   6 root root 4.0K 2010-04-15 18:07 backup
    drwxr-xr-x   2 root root 4.0K 2010-04-15 07:12 bin
    drwxr-xr-x   3 root root 4.0K 2010-04-14 03:46 boot
    drwxr-xr-x  14 root root 3.4K 2010-04-15 11:40 dev
    drwxr-xr-x   3 root root 4.0K 2010-04-14 03:45 emul
    drwxr-xr-x  97 root root 4.0K 2010-04-15 18:09 etc
    drwxr-xr-x   4 root root 4.0K 2010-04-15 07:20 home
    lrwxrwxrwx   1 root root   30 2010-04-14 03:21 initrd.img -> boot/initrd.img-2.6.26-2-amd64
    drwxr-xr-x  11 root root  12K 2010-04-14 11:07 lib
    lrwxrwxrwx   1 root root   20 2010-04-14 03:45 lib32 -> /emul/ia32-linux/lib
    lrwxrwxrwx   1 root root    4 2010-04-14 03:19 lib64 -> /lib
    drwx------   2 root root  16K 2010-04-14 03:16 lost+found
    drwxr-xr-x   2 root root 4.0K 2010-04-14 03:18 media
    drwxr-xr-x   2 root root 4.0K 2010-01-24 22:26 mnt
    -rw-r--r--   1 root root  11K 2010-03-12 10:52 ocsinstall.sh
    drwxr-xr-x   2 root root 4.0K 2010-04-14 03:19 opt
    dr-xr-xr-x 159 root root    0 2010-04-15 11:38 proc
    -rw-------   1 root root 2.5M 2010-04-15 21:01 quota.group
    -rw-------   1 root root 2.5M 2010-04-15 21:01 quota.user
    drwxr-xr-x   8 root root 4.0K 2010-04-15 12:20 root
    drwxr-xr-x   2 root root 4.0K 2010-04-14 11:32 sbin
    drwxr-xr-x   2 root root 4.0K 2008-09-16 03:22 selinux
    drwxr-xr-x   2 root root 4.0K 2010-04-14 03:19 srv
    drwxr-xr-x   2 root root 4.0K 2010-04-14 12:44 ssl
    drwxr-xr-x  11 root root    0 2010-04-15 11:38 sys
    drwxrwxrwt   9 root root 4.0K 2010-04-15 21:03 tmp
    drwxr-xr-x  11 root root 4.0K 2010-04-14 11:07 usr
    drwxr-xr-x  16 root root 4.0K 2010-04-14 13:31 var
    lrwxrwxrwx   1 root root   27 2010-04-14 03:21 vmlinuz -> boot/vmlinuz-2.6.26-2-amd64
    -rw-r--r--   1 root root 2.1K 2010-04-14 13:31 webmin-setup.out
    my:/# 
     
    Last edited: Apr 16, 2010
  2. till

    till Super Moderator

    You dont have to set a FTP quota at all, so change it back to -1. The quota of the website is limited by the qwebsite quota, which is a linux harddisk quota. The FTP quota is only needed if you have a lot of FTP users per site where every user shall be able to upload only a few megabytes.

    To see the quota limit for the qwbsite, use:

    reoquota -avug

    This file is not from ispconfig and I dont have this on one of my servers. I would try to remove it to see if it has any influence on the ftp daemon.
     
  3. crypted

    crypted New Member

    Every ftp user is set to -1 and it keeps saying they have exceeded their space. I did a du -hc on each web directory and none are using their total quota.

    Code:
    Block grace time: 7days; Inode grace time: 7days
                            Block limits                File limits
    User            used    soft    hard  grace    used  soft  hard  grace
    ----------------------------------------------------------------------
    root      -- 8920364       0       0         107811     0     0       
    daemon    --      92       0       0             12     0     0       
    bin       --       4       0       0              1     0     0       
    man       --    1532       0       0             73     0     0       
    www-data  --  155768       0       0           2014     0     0       
    nobody    --       4       0       0              1     0     0       
    libuuid   --       4       0       0              1     0     0       
    Debian-exim --      28       0       0              8     0     0       
    statd     --      20       0       0              5     0     0       
    dingle    --      36       0       0              8     0     0       
    ntp       --      12       0       0              3     0     0       
    mysql     --  763648       0       0           1223     0     0       
    postfix   --     220       0       0             81     0     0       
    clamav    --   58608       0       0             12     0     0       
    amavis    --    2296       0       0             26     0     0       
    vmail     --  687292       0       0          10204     0     0       
    getmail   --      12       0       0              3     0     0       
    ispapps   --      12       0       0              3     0     0       
    ispconfig --   24028       0       0           4607     0     0       
    web1      +- 2433076 2048000 2049024  6days   41969     0     0       
    web5      -- 1211628 2048000 2049024           3456     0     0       
    web7      --   59740 1024000 1025024           3376     0     0       
    web8      --   79852 2560000 2561024           2528     0     0       
    web9      --     192  512000  513024             15     0     0       
    web10     --      76  921600  922624             16     0     0       
    web11     --     656 6144000 6145024              6     0     0       
    web12     --   93892  512000  513024          11097     0     0       
    web13     --      20  512000  513024              6     0     0       
    web14     --      20  512000  513024              6     0     0       
    web17     --   18308  409600  410624            425     0     0       
    web18     --   24348  512000  513024            308     0     0       
    web19     --    7672  460800  461824            170     0     0       
    web20     --      64  512000  513024             18     0     0       
    web21     --      60       0       0             17     0     0       
    forkup    --  722664       0       0          28457     0     0       
    web24     --      68  102400  103424             19     0     0       
    derek     --  128440       0       0           2094     0     0       
    shawn     --      16       0       0              4     0     0       
    web25     --    7172 1024000 1025024             67     0     0       
    #48       --  110644       0       0            436     0     0       
    #501      --   22336       0       0           2562     0     0       
    #507      --    2040       0       0             57     0     0       
    #2010     --     640       0       0             15     0     0       
    #5014     --       0  819200  820224              0     0     0       
    #10038    --   12532       0       0            204     0     0       
    #10080    --   19860       0       0           2204     0     0       
    #10205    --   15692       0       0           1247     0     0       
    *** Report for group quotas on device /dev/sda2
    Block grace time: 7days; Inode grace time: 7days
                            Block limits                File limits
    Group           used    soft    hard  grace    used  soft  hard  grace
    ----------------------------------------------------------------------
    root      -- 2255784       0       0         107588     0     0       
    daemon    --     276       0       0             14     0     0       
    bin       --     892       0       0            229     0     0       
    adm       -- 6656536       0       0             41     0     0       
    tty       --      24       0       0             15     0     0       
    disk      --       0       0       0             25     0     0       
    mail      --     160       0       0              7     0     0       
    kmem      --       0       0       0              3     0     0       
    audio     --       0       0       0             33     0     0       
    www-data  --  155796       0       0           2019     0     0       
    src       --       4       0       0              1     0     0       
    shadow    --     132       0       0              7     0     0       
    utmp      --     588       0       0              5     0     0       
    video     --       0       0       0              1     0     0       
    sasl      --      20       0       0              3     0     0       
    staff     --    2308       0       0             52     0     0       
    users     --  128440       0       0           2094     0     0       
    nogroup   --       4       0       0              1     0     0       
    libuuid   --       4       0       0              1     0     0       
    crontab   --      48       0       0              5     0     0       
    Debian-exim --      48       0       0              7     0     0       
    mlocate   --    5684       0       0              2     0     0       
    ssh       --     104       0       0              1     0     0       
    sambashare --       4       0       0              1     0     0       
    winbindd_priv --       4       0       0              1     0     0       
    dingle    --      36       0       0              8     0     0       
    ntp       --      12       0       0              3     0     0       
    mysql     --  763632       0       0           1217     0     0       
    ssl-cert  --       8       0       0              2     0     0       
    postfix   --     204       0       0             72     0     0       
    postdrop  --      40       0       0              9     0     0       
    clamav    --   58516       0       0              8     0     0       
    amavis    --    2296       0       0             26     0     0       
    vmail     --  686776       0       0          10075     0     0       
    ispapps   --      12       0       0              3     0     0       
    ispconfig --   24044       0       0           4612     0     0       
    client1   -- 3785288       0       0          51385     0     0       
    client3   --   93932       0       0          11109     0     0       
    client4   --    7172       0       0             67     0     0       
    client2   --   50392       0       0            921     0     0       
    client5   --      60       0       0             17     0     0       
    forkup    --  722660       0       0          28456     0     0       
    shawn     --      16       0       0              4     0     0       
    #48       --  110644       0       0            436     0     0       
    #80       --   22336       0       0           2562     0     0       
    #500      --       4       0       0              1     0     0       
    #507      --    2040       0       0             57     0     0       
    #2013     --     636       0       0             14     0     0       
    #10025    --   12532       0       0            204     0     0       
    #10059    --   19860       0       0           2204     0     0       
    #10109    --   15692       0       0           1247     0     0       
    my:/home/dingle# 
    Web1 is showing a lot. BUT it should be fine.
    Code:
    176M    /var/www/clients/client1/web1/
    176M    total
    my:/home/dingle# 
    Deleting that .ftp file didn't do anything. It was blank anyway.

    This is a problem for almost all of the ftp accounts.
     
  4. crypted

    crypted New Member

    Okay the problem definitely is because the quota system is adding more to the total space used to certain domains.

    I changed web1's quota to 10GB and its FTP user can upload.

    However, du -ch shows only 176MB used. But, quota sees there is over 2.4GB used.

    Something doesn't add up.

    Code:
    my:/home/dingle# cat /etc/passwd |grep web1
    web1:x:5004:5005::/var/www/clients/client1/web1:/bin/false
    Code:
    my:/home/dingle# du -hc /var/www/clients/client1/web1
    ...
    176M    total
    my:/home/dingle# 
    Code:
    my:/home/dingle# repquota -avug |grep web1
    web1      -- 2433088 5120000 5121024          41970     0     0 
     
  5. crypted

    crypted New Member

    Anyone have an idea why repquota is showing the web1 account having more data than is actually present within its directory tree???
     
  6. bambam82

    bambam82 New Member

    quota is counting double

    I have the same problem. my quota counts more than it has as well.

    My setup:
    Ubuntu linux 10.04.
    /etc/fstab
    Code:
    /dev/md0 /               ext4    errors=remount-ro,usrjquota=aquota.user,grpjquota=aquota.group,jqfmt=vfsv0 0       1
    Code:
    # mount
    /dev/md0 on / type ext4 (rw,errors=remount-ro,usrjquota=aquota.user,grpjquota=aquota.group,jqfmt=vfsv0)
    
    Code:
    # repquota -avug | grep web19
    web19     --  106388  153600  154624          13507     0     0 
    Code:
    # du -hs /var/www/clients/client2/web19
    50M	/var/www/clients/client2/web19
    Code:
    # quota web19
    Disk quotas for user web19 (uid 5002): 
         Filesystem  blocks   quota   limit   grace   files   quota   limit   grace
           /dev/md0  106388  153600  154624           13507       0       0  
    my repquota reports twice the size being used on my machine.
    Anybody knows why it is counting double?
     
  7. crypted

    crypted New Member

    I found that two of the website directories were owned by the same user. This caused a large uptick in disk usage calculations for the FTP account with problems.
     
  8. bambam82

    bambam82 New Member

    Hi, this is not what i have. Just did a "find" on my file system for all files owned by web19. Only 50mb is used in the /var/www subdir.
    But still it thinks 105mb is used....
     
  9. crypted

    crypted New Member

    mail files, log files, etc...? Something that's either in the path or owned by the user that would amount to that?

    If I remember right, I found that web1 owned web11 mails (lots of space). That was one if not my real problem.
     
  10. bambam82

    bambam82 New Member

    I'm using ISPconfig. So mail is owned by the vmail user. And not the user web19.
    Thereby it is strange it is exactly twice the amount of "du -hs".

    Could it has something to do with that i'm using raid1?
     
    Last edited: Nov 5, 2010

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