I've searched the forum but seems to be similar but different. I can connect fine to server via ftp with root but when I add a user it failes on authentication. I have checked the ftp_user data base and it is recording the new user and I am using the right user (prefix too) and pass. I have tried with numberer IP and alias (both ping) and it connects bothw ways but fails authentication. I'm on centos and didnt get any errors when I set up pureFTP.