FTP/Shell users cannot login

Discussion in 'General' started by Steen Rabol, Mar 11, 2019.

  1. Steen Rabol

    Steen Rabol New Member

    Some background: I have a Linux VPS hosted, 'limited' linux admin knowledge so I installed ISPConfig to 'solve' the trivial things like creating new websites etc. the purpose of my VPS is to host 5-10 websites that is in development and as each site is done it will be moved to another server.

    here is what I have done:
    Installed Ubuntu
    Then used a 'script' (https://github.com/servisys/ispconfig_setup) to install all.
    I then created a client and 1 site, one ftp account and 1 shell account
    in name.com i pointed the DNS to the VPS (ping etc is giving the correct answer)
    FTP user cannot access: tried using FileZilla:
    Status:          Resolving address of xxx.xxx.xxx
    Status:          Connecting to xxx.xx.xx.xx:21...
    Status:          Connection established, waiting for welcome message...
    Response:     220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    Response:     220-You are user number 1 of 50 allowed.
    Response:     220-Local time is now 10:29. Server port: 21.
    Response:     220-This is a private system - No anonymous login
    Response:     220-IPv6 connections are also welcome on this server.
    Response:     220 You will be disconnected after 15 minutes of inactivity.
    Command:    AUTH TLS
    Error:            Connection timed out after 20 seconds of inactivity
    Error:            Could not connect to server
    Shell users cannot login either, getting the error that 'Permission denied'

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