Hey there, I´m new to Linux but got directed towards ISPConfig by a friend when I needed a hosting solution for another friend. I went through the guide provided here: http://www.howtoforge.com/perfect-server-ubuntu-10.10-maverick-meerkat-ispconfig-3 I followed it to the letter and everything seemed to go smoothly. I could create a client and a site within ISPConfig. The site worked and I could publish stuff on it. I ran into problems when I wanted to create an ftp user for the site. I created the ftp user within ISPConfig and it is marked as active. When I try to ftp via this user I created, I get the following message within my ftp client: Status: Connecting to 555.555.555.555... Response: fzSftp started Command: open "email@example.com" 22 Command: Pass: ******** Error: Authentication failed. Error: Critical error Error: Could not connect to server When I try to ftp in as root, that works without problems (even though root is located within /etc/ftpusers) I checked the auth.log and found this, when trying to ftp in with the user I created: sshd: Invalid user **** from 192.168.255.3 sshd: Failed none for invalid user **** from 192.168.255.3 port 53982 ssh2 sshd: pam_unix(sshd:auth): check pass; user unknown sshd: pam_unix(sshd:auth): authentication failure; logname= uid=0 euid=0 tty=ssh ruser= rhost=192.168.255.3 So I´m thinking if ISPConfig did not create the user within the ftp server itself? At this moment I´m stuck since I can´t provide the users with ftp access so they are unable to work on setting their site up. Any help with this would be greatly appreciated.