ftp password won't be changed ...

Discussion in 'Installation/Configuration' started by mumbly, Jan 2, 2008.

  1. mumbly

    mumbly New Member

    Hi everybody !

    I run a little ispconfig web server with a few web sites...
    A user has changed his password.
    Everything works fine with the new password BUT the ftp acces does NOT !
    This user tried to change it again with no succes ...

    Any idea ??? Thanx a lot !
    (Happy New Year !)
    -------------------------
    1- The ftp access is checked for this web site
    2 - ISPConfig 2.2.18 is installed and running under Ubuntu 7.10
    3 - No error found in the logs ...
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    In a ispconfig setup, all services are using /etc/passwd and /etc/shadow to authenticate. So if a new password works for one service, e.g. pop3, it must work for all other services too.

    Please double check that the FTP username is identical with the user were you changed the password and that your ftp daemon is configured to authenticate against shadow or pam.
     
  3. mumbly

    mumbly New Member

    FTP username is identical with the user that had his password changed
    HOW can i check that my ftp daemon is configured to authenticate against shadow or pam ?

    I must add that it is a "normal and fresh" ispconfig install BUT i've changed the the User Prefix in ISP / Config from "web#_" to "null" (nothing).
    Is this important ???
    Thanx for your answer ! I barelly need it ! :cool:

    [Update] : the "new" password does not work at all with services (mail, ftp, ...) but it works to sign in ISPConfig panel ONLY ...

    So : how may people change their password ???
     
    Last edited: Jan 2, 2008
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    Ok, then you mixed up client logins with users. A client can never login to your server with SSH or FTP or pop3 / imap / smtp as it is not a linux user. Linux users are created on the user & email tab of the website and there you can change the password for existing users too.
     
  5. mumbly

    mumbly New Member

    ok ! thanx a lot !
     

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