ftp login error

Discussion in 'ISPConfig 3 Priority Support' started by Tom John, Apr 17, 2020.

  1. Tom John

    Tom John Member HowtoForge Supporter

    Hi guys,
    i use ispconfig 3.1 and ubuntu 18.04
    I added a ftp user to ispconfig and when i try to connect via filezilla to the ftp account i get the following error:
    Code:
    Status:    Waiting to retry...
    Status:    Resolving address of server4.cl-i.net
    Status:    Connecting to 167.86.78.111:21...
    Status:    Connection established, waiting for welcome message...
    Response:    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    Response:    220-You are user number 1 of 50 allowed.
    Response:    220-Local time is now 22:07. Server port: 21.
    Response:    220-This is a private system - No anonymous login
    Response:    220-IPv6 connections are also welcome on this server.
    Response:    220 You will be disconnected after 15 minutes of inactivity.
    Command:    AUTH TLS
    Response:    234 AUTH TLS OK.
    Status:    Initializing TLS...
    Status:    Verifying certificate...
    Status:    TLS connection established.
    Command:    USER mask
    Error:    GnuTLS error -110: The TLS connection was non-properly terminated.
    Status:    Server did not properly shut down TLS connection
    Error:    Could not connect to server
    
    could someone please help me with this problem?
    thanks a lot for your kind help
    regards
    Tom
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Try a different FTP client like WinSCP to see if the error occurs with it as well, just take care to select FTPS or FTP in WinSCP and not SFTP or SCP, as that would be a shell login.
     
  3. Tom John

    Tom John Member HowtoForge Supporter

    Hi,
    thanks for your quick and kind answer.
    with gftp its working without any problem, so everything fine, i dont need to use filezilla
    thanks a lot for your help and have a nice weekend.
     

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