ftp is very slow and asks for user/passwd continuously

Discussion in 'Installation/Configuration' started by chico58, Oct 2, 2008.

  1. chico58

    chico58 New Member

    I installed ISPConfig 2.2.24 on CentOS 5.1 following "The perfect setup".
    I created a ftp user for the only site I have and it seems to be ok either with
    WS_FTP pro or ISPConfig ftp.
    The webmaster told me that ftp (FileZilla) is very slow and it asks for username and password continuously. ftp can upload 5-10 files very quickly and the it stops for 20-30 seconds.
    He tried to upload the site (drupal) but he got "internal server error".
    Any idea of the problem?
    thank you.
    chico58:confused:
     
  2. falko

    falko Super Moderator Howtoforge Staff Moderator HowtoForge Supporter ISPConfig Developer

    Any errors in your logs?
     
  3. chico58

    chico58 New Member

    Hi, I found a lot of error msg :mad:

    here is a short abstract; the client is my webdesigner
    /var/www/web1/log/error.log

    Code:
    Mon Sep 29 01:50:07 2008] [error] [client 79.3.237.194] File does not exist: /var/www/web1/web/favicon.ico
    [Mon Sep 29 01:50:10 2008] [error] [client 79.3.237.194] File does not exist: /var/www/web1/web/favicon.ico
    [Mon Sep 29 01:52:26 2008] [error] [client 79.3.237.194] Directory index forbidden by Options directive: /var/www/web1/web/includes/
    [Mon Sep 29 02:06:59 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:06:59 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:07:00 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:07:00 2008] [alert] [client 79.3.237.194] /var/wwwweb1web.htaccess: Options not allowed here
    [Mon Sep 29 02:07:03 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:07:03 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:17:57 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:17:57 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:18:05 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:18:05 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:18:09 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:18:09 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    
    /var/log/httpd/access_log

    Code:
    Mon Sep 29 01:50:07 2008] [error] [client 79.3.237.194] File does not exist: /var/www/web1/web/favicon.ico
    [Mon Sep 29 01:50:10 2008] [error] [client 79.3.237.194] File does not exist: /var/www/web1/web/favicon.ico
    [Mon Sep 29 01:52:26 2008] [error] [client 79.3.237.194] Directory index forbidden by Options directive: /va\
    r/www/web1/web/includes/
    [Mon Sep 29 02:06:59 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed he\
    re
    [Mon Sep 29 02:06:59 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed he\
    [Mon Sep 29 02:07:00 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:07:00 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:07:03 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:07:03 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:17:57 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:17:57 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:18:05 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:18:05 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:18:09 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:18:09 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    
    I notice this error, almost every day

     
  4. falko

    falko Super Moderator Howtoforge Staff Moderator HowtoForge Supporter ISPConfig Developer

    These are Apache logs. I need FTP-related errors or warnings.
     
  5. chico58

    chico58 New Member

    /var/log/messages
    Code:
    Sep 29 01:00:01 nemo proftpd[12492]: localhost.localdomain (localhost.localdomain[127.0.0.1]) - FTP session opened.
    Sep 29 01:00:01 nemo proftpd[12492]: localhost.localdomain (localhost.localdomain[127.0.0.1]) - FTP session closed.
    Sep 29 01:30:01 nemo proftpd[12908]: localhost.localdomain (localhost.localdomain[127.0.0.1]) - FTP session opened.
    Sep 29 01:30:01 nemo proftpd[12908]: localhost.localdomain (localhost.localdomain[127.0.0.1]) - FTP session closed.
    Sep 29 01:48:32 nemo proftpd[13281]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 01:48:48 nemo proftpd[13281]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 01:51:15 nemo proftpd[13318]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 01:51:15 nemo proftpd[13319]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 01:51:15 nemo proftpd[13320]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 01:51:15 nemo proftpd[13321]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 01:51:15 nemo proftpd[13322]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 01:51:15 nemo proftpd[13323]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 01:51:15 nemo proftpd[13324]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 01:51:15 nemo proftpd[13325]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 01:51:15 nemo proftpd[13326]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 01:51:15 nemo proftpd[13327]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 01:51:31 nemo proftpd[13318]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 01:51:31 nemo proftpd[13319]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 01:51:31 nemo proftpd[13320]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 01:51:31 nemo proftpd[13321]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 01:51:31 nemo proftpd[13322]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 01:51:31 nemo proftpd[13325]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 01:51:31 nemo proftpd[13323]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 01:51:31 nemo proftpd[13324]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 01:51:31 nemo proftpd[13326]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 01:51:31 nemo proftpd[13327]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 02:00:01 nemo proftpd[13712]: localhost.localdomain (localhost.localdomain[127.0.0.1]) - FTP session opened.
    Sep 29 02:00:01 nemo proftpd[13712]: localhost.localdomain (localhost.localdomain[127.0.0.1]) - FTP session closed.
    Sep 29 02:02:07 nemo proftpd[13739]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 02:02:22 nemo proftpd[13739]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 02:03:00 nemo proftpd[13753]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 02:03:00 nemo proftpd[13754]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 02:03:00 nemo proftpd[13755]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 02:03:00 nemo proftpd[13756]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 02:03:00 nemo proftpd[13757]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 02:03:00 nemo proftpd[13758]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 02:03:00 nemo proftpd[13759]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 02:03:00 nemo proftpd[13760]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 02:03:15 nemo proftpd[13753]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 02:03:15 nemo proftpd[13754]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 02:03:15 nemo proftpd[13755]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 02:03:15 nemo proftpd[13756]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 02:03:15 nemo proftpd[13757]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 02:03:15 nemo proftpd[13758]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 02:03:15 nemo proftpd[13759]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 02:03:15 nemo proftpd[13760]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 02:07:54 nemo proftpd[13833]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 02:08:09 nemo proftpd[13833]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 02:16:59 nemo proftpd[13957]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 02:17:14 nemo proftpd[13957]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 02:30:01 nemo proftpd[14145]: localhost.localdomain (localhost.localdomain[127.0.0.1]) - FTP session opened.
    Sep 29 02:30:01 nemo proftpd[14145]: localhost.localdomain (localhost.localdomain[127.0.0.1]) - FTP session closed.
    
    /var/log/xferlog
    Code:
    Mon Sep 29 01:51:51 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 13241 /var/www/web1/web/includes/act
    ions.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:51:52 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 11497 /var/www/web1/web/includes/bat
    ch.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:51:52 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 36029 /var/www/web1/web/includes/boo
    tstrap.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:51:52 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 763 /var/www/web1/web/includes/cache
    -install.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:51:52 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 7136 /var/www/web1/web/includes/cach
    e.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:51:52 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 14930 /var/www/web1/web/includes/dat
    abase.mysql-common.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:51:52 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 20629 /var/www/web1/web/includes/dat
    abase.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:51:52 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 11462 /var/www/web1/web/includes/dat
    abase.mysql.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:51:52 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 11627 /var/www/web1/web/includes/dat
    abase.mysqli.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:51:56 2008 4 host194-237-dynamic.3-79-r.retail.telecomitalia.it 120934 /var/www/web1/web/includes/co
    mmon.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:02 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 27541 /var/www/web1/web/includes/dat
    abase.pgsql.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:02 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 51629 /var/www/web1/web/includes/fil
    e.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:02 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 6335 /var/www/web1/web/includes/imag
    e.gd.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:02 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 8426 /var/www/web1/web/includes/imag
    e.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:02 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 22519 /var/www/web1/web/includes/ins
    tall.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:03 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 93674 /var/www/web1/web/includes/for
    m.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:03 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 5088 /var/www/web1/web/includes/inst
    all.mysql.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:03 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 5217 /var/www/web1/web/includes/inst
    all.mysqli.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:03 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 5703 /var/www/web1/web/includes/inst
    all.pgsql.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:07 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 4510 /var/www/web1/web/includes/lang
    uage.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:12 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 18015 /var/www/web1/web/includes/mai
    l.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:13 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 94388 /var/www/web1/web/includes/loc
    ale.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:13 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 16417 /var/www/web1/web/includes/mod
    ule.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:13 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 14476 /var/www/web1/web/includes/pag
    er.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:13 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 7814 /var/www/web1/web/includes/path
    .inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:14 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 85763 /var/www/web1/web/includes/men
    u.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:15 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 6319 /var/www/web1/web/includes/sess
    ion.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:15 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 6194 /var/www/web1/web/includes/tabl
    esort.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:16 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 65914 /var/www/web1/web/includes/the
    me.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:18 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 11355 /var/www/web1/web/includes/the
    me.maintenance.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:22 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 17388 /var/www/web1/web/includes/uni
    code.inc a _ i r web1_fpuglia ftp 1 * c
    
    
     
  6. till

    till Super Moderator Howtoforge Staff HowtoForge Supporter ISPConfig Developer

    Please post the output of:

    grep web1_fpuglia /etc/passwd
     
  7. chico58

    chico58 New Member

    Hi falko

    the output of grep is:
    web1_fpuglia:x:10001:10001:federico puglia:/var/www/web1:/bin/bash

    At the present I can't access my site from the ISPConfig ftp panel, but I can from an external ftp program
     
  8. falko

    falko Super Moderator Howtoforge Staff Moderator HowtoForge Supporter ISPConfig Developer

    Does the password contain any special characters?
    What happens when you comment out the line
    Code:
    Include /etc/proftpd_ispconfig.conf
    at the end of your /etc/proftpd.conf and restart ProFTPd?
     

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