ftp is very slow and asks for user/passwd continuously

Discussion in 'Installation/Configuration' started by chico58, Oct 2, 2008.

  1. chico58

    chico58 New Member

    I installed ISPConfig 2.2.24 on CentOS 5.1 following "The perfect setup".
    I created a ftp user for the only site I have and it seems to be ok either with
    WS_FTP pro or ISPConfig ftp.
    The webmaster told me that ftp (FileZilla) is very slow and it asks for username and password continuously. ftp can upload 5-10 files very quickly and the it stops for 20-30 seconds.
    He tried to upload the site (drupal) but he got "internal server error".
    Any idea of the problem?
    thank you.
    chico58:confused:
     
  2. falko

    falko Super Moderator

    Any errors in your logs?
     
  3. chico58

    chico58 New Member

    Hi, I found a lot of error msg :mad:

    here is a short abstract; the client is my webdesigner
    /var/www/web1/log/error.log

    Code:
    Mon Sep 29 01:50:07 2008] [error] [client 79.3.237.194] File does not exist: /var/www/web1/web/favicon.ico
    [Mon Sep 29 01:50:10 2008] [error] [client 79.3.237.194] File does not exist: /var/www/web1/web/favicon.ico
    [Mon Sep 29 01:52:26 2008] [error] [client 79.3.237.194] Directory index forbidden by Options directive: /var/www/web1/web/includes/
    [Mon Sep 29 02:06:59 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:06:59 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:07:00 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:07:00 2008] [alert] [client 79.3.237.194] /var/wwwweb1web.htaccess: Options not allowed here
    [Mon Sep 29 02:07:03 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:07:03 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:17:57 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:17:57 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:18:05 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:18:05 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:18:09 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:18:09 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    
    /var/log/httpd/access_log

    Code:
    Mon Sep 29 01:50:07 2008] [error] [client 79.3.237.194] File does not exist: /var/www/web1/web/favicon.ico
    [Mon Sep 29 01:50:10 2008] [error] [client 79.3.237.194] File does not exist: /var/www/web1/web/favicon.ico
    [Mon Sep 29 01:52:26 2008] [error] [client 79.3.237.194] Directory index forbidden by Options directive: /va\
    r/www/web1/web/includes/
    [Mon Sep 29 02:06:59 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed he\
    re
    [Mon Sep 29 02:06:59 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed he\
    [Mon Sep 29 02:07:00 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:07:00 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:07:03 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:07:03 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:17:57 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:17:57 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:18:05 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:18:05 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:18:09 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    [Mon Sep 29 02:18:09 2008] [alert] [client 79.3.237.194] /var/www/web1/web/.htaccess: Options not allowed here
    
    I notice this error, almost every day

     
  4. falko

    falko Super Moderator

    These are Apache logs. I need FTP-related errors or warnings.
     
  5. chico58

    chico58 New Member

    /var/log/messages
    Code:
    Sep 29 01:00:01 nemo proftpd[12492]: localhost.localdomain (localhost.localdomain[127.0.0.1]) - FTP session opened.
    Sep 29 01:00:01 nemo proftpd[12492]: localhost.localdomain (localhost.localdomain[127.0.0.1]) - FTP session closed.
    Sep 29 01:30:01 nemo proftpd[12908]: localhost.localdomain (localhost.localdomain[127.0.0.1]) - FTP session opened.
    Sep 29 01:30:01 nemo proftpd[12908]: localhost.localdomain (localhost.localdomain[127.0.0.1]) - FTP session closed.
    Sep 29 01:48:32 nemo proftpd[13281]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 01:48:48 nemo proftpd[13281]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 01:51:15 nemo proftpd[13318]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 01:51:15 nemo proftpd[13319]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 01:51:15 nemo proftpd[13320]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 01:51:15 nemo proftpd[13321]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 01:51:15 nemo proftpd[13322]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 01:51:15 nemo proftpd[13323]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 01:51:15 nemo proftpd[13324]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 01:51:15 nemo proftpd[13325]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 01:51:15 nemo proftpd[13326]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 01:51:15 nemo proftpd[13327]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 01:51:31 nemo proftpd[13318]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 01:51:31 nemo proftpd[13319]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 01:51:31 nemo proftpd[13320]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 01:51:31 nemo proftpd[13321]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 01:51:31 nemo proftpd[13322]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 01:51:31 nemo proftpd[13325]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 01:51:31 nemo proftpd[13323]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 01:51:31 nemo proftpd[13324]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 01:51:31 nemo proftpd[13326]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 01:51:31 nemo proftpd[13327]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 02:00:01 nemo proftpd[13712]: localhost.localdomain (localhost.localdomain[127.0.0.1]) - FTP session opened.
    Sep 29 02:00:01 nemo proftpd[13712]: localhost.localdomain (localhost.localdomain[127.0.0.1]) - FTP session closed.
    Sep 29 02:02:07 nemo proftpd[13739]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 02:02:22 nemo proftpd[13739]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 02:03:00 nemo proftpd[13753]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 02:03:00 nemo proftpd[13754]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 02:03:00 nemo proftpd[13755]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 02:03:00 nemo proftpd[13756]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 02:03:00 nemo proftpd[13757]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 02:03:00 nemo proftpd[13758]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 02:03:00 nemo proftpd[13759]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 02:03:00 nemo proftpd[13760]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 02:03:15 nemo proftpd[13753]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 02:03:15 nemo proftpd[13754]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 02:03:15 nemo proftpd[13755]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 02:03:15 nemo proftpd[13756]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 02:03:15 nemo proftpd[13757]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 02:03:15 nemo proftpd[13758]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 02:03:15 nemo proftpd[13759]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 02:03:15 nemo proftpd[13760]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 02:07:54 nemo proftpd[13833]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 02:08:09 nemo proftpd[13833]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 02:16:59 nemo proftpd[13957]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - FTP session opened.
    Sep 29 02:17:14 nemo proftpd[13957]: nemo.mydomain.com (host194-237-dynamic.3-79-r.retail.telecomitalia.it[79.3.237.194]) - PAM(web1_fpuglia): Authentication failure.
    Sep 29 02:30:01 nemo proftpd[14145]: localhost.localdomain (localhost.localdomain[127.0.0.1]) - FTP session opened.
    Sep 29 02:30:01 nemo proftpd[14145]: localhost.localdomain (localhost.localdomain[127.0.0.1]) - FTP session closed.
    
    /var/log/xferlog
    Code:
    Mon Sep 29 01:51:51 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 13241 /var/www/web1/web/includes/act
    ions.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:51:52 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 11497 /var/www/web1/web/includes/bat
    ch.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:51:52 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 36029 /var/www/web1/web/includes/boo
    tstrap.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:51:52 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 763 /var/www/web1/web/includes/cache
    -install.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:51:52 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 7136 /var/www/web1/web/includes/cach
    e.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:51:52 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 14930 /var/www/web1/web/includes/dat
    abase.mysql-common.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:51:52 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 20629 /var/www/web1/web/includes/dat
    abase.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:51:52 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 11462 /var/www/web1/web/includes/dat
    abase.mysql.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:51:52 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 11627 /var/www/web1/web/includes/dat
    abase.mysqli.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:51:56 2008 4 host194-237-dynamic.3-79-r.retail.telecomitalia.it 120934 /var/www/web1/web/includes/co
    mmon.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:02 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 27541 /var/www/web1/web/includes/dat
    abase.pgsql.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:02 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 51629 /var/www/web1/web/includes/fil
    e.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:02 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 6335 /var/www/web1/web/includes/imag
    e.gd.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:02 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 8426 /var/www/web1/web/includes/imag
    e.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:02 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 22519 /var/www/web1/web/includes/ins
    tall.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:03 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 93674 /var/www/web1/web/includes/for
    m.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:03 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 5088 /var/www/web1/web/includes/inst
    all.mysql.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:03 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 5217 /var/www/web1/web/includes/inst
    all.mysqli.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:03 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 5703 /var/www/web1/web/includes/inst
    all.pgsql.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:07 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 4510 /var/www/web1/web/includes/lang
    uage.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:12 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 18015 /var/www/web1/web/includes/mai
    l.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:13 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 94388 /var/www/web1/web/includes/loc
    ale.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:13 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 16417 /var/www/web1/web/includes/mod
    ule.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:13 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 14476 /var/www/web1/web/includes/pag
    er.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:13 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 7814 /var/www/web1/web/includes/path
    .inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:14 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 85763 /var/www/web1/web/includes/men
    u.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:15 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 6319 /var/www/web1/web/includes/sess
    ion.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:15 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 6194 /var/www/web1/web/includes/tabl
    esort.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:16 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 65914 /var/www/web1/web/includes/the
    me.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:18 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 11355 /var/www/web1/web/includes/the
    me.maintenance.inc a _ i r web1_fpuglia ftp 1 * c
    Mon Sep 29 01:52:22 2008 0 host194-237-dynamic.3-79-r.retail.telecomitalia.it 17388 /var/www/web1/web/includes/uni
    code.inc a _ i r web1_fpuglia ftp 1 * c
    
    
     
  6. till

    till Super Moderator

    Please post the output of:

    grep web1_fpuglia /etc/passwd
     
  7. chico58

    chico58 New Member

    Hi falko

    the output of grep is:
    web1_fpuglia:x:10001:10001:federico puglia:/var/www/web1:/bin/bash

    At the present I can't access my site from the ISPConfig ftp panel, but I can from an external ftp program
     
  8. falko

    falko Super Moderator

    Does the password contain any special characters?
    What happens when you comment out the line
    Code:
    Include /etc/proftpd_ispconfig.conf
    at the end of your /etc/proftpd.conf and restart ProFTPd?
     

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