FTP can't access folder

Discussion in 'Installation/Configuration' started by NeonTigerUK, May 15, 2015.

  1. NeonTigerUK

    NeonTigerUK Member HowtoForge Supporter

    Hi All
    I;m sure the answer to my question is simple, but it's eluding me :(
    I'm trying to FTP files to my server, as part of a migration from new hosting (shared to own server), finally succeeded in getting an ISPConfig to work without erroring out after trying numerous OS's (Centos 6.5, 7, Ubuntu) with Debian 7
    I have created the FTP user and associated it to the relevant website
    When I use FileZilla to FTP connect, It can log in with no issue, but is unable to find the folder?
    FileZilla Output ...
    Code:
    Status:    Resolving address of support.mydomain.co.uk
    Status:    Connecting to xxx.xxx.xxx.xxx:21...
    Status:    Connection established, waiting for welcome message...
    Status:    Initializing TLS...
    Status:    Verifying certificate...
    Status:    TLS connection established.
    Status:    Connected
    Status:    Retrieving directory listing...
    Status:    Server sent passive reply with unroutable address. Using server address instead.
    Command:    MLSD
    Error:    Connection timed out
    Error:    Failed to retrieve directory listing
    Any clue?
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

  3. NeonTigerUK

    NeonTigerUK Member HowtoForge Supporter

    tried that - now I can't connect at all .....
    Code:
    Status:     Connecting to xxx.xxx.xxx.xxx:21...
    Error:     Connection timed out
    Error:     Could not connect to server
    Probably related
    When I tried to
    Code:
     service pure-ftpd restart
    I got the error
    Code:
    /etc/init.d/pure-ftpd: No such file or directory
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    The init script is:

    /etc/init.d/pure-ftpd-mysql
     
  5. NeonTigerUK

    NeonTigerUK Member HowtoForge Supporter

    sorted ! thanks Till :) that appears to be working now :)
     

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