Hi All I;m sure the answer to my question is simple, but it's eluding me I'm trying to FTP files to my server, as part of a migration from new hosting (shared to own server), finally succeeded in getting an ISPConfig to work without erroring out after trying numerous OS's (Centos 6.5, 7, Ubuntu) with Debian 7 I have created the FTP user and associated it to the relevant website When I use FileZilla to FTP connect, It can log in with no issue, but is unable to find the folder? FileZilla Output ... Code: Status: Resolving address of support.mydomain.co.uk Status: Connecting to xxx.xxx.xxx.xxx:21... Status: Connection established, waiting for welcome message... Status: Initializing TLS... Status: Verifying certificate... Status: TLS connection established. Status: Connected Status: Retrieving directory listing... Status: Server sent passive reply with unroutable address. Using server address instead. Command: MLSD Error: Connection timed out Error: Failed to retrieve directory listing Any clue?