ftp access denied

Discussion in 'Server Operation' started by uvbnserved, Jun 9, 2009.

  1. uvbnserved

    uvbnserved New Member

    on ubuntu 9.04 when trying to connect to my server through an ftp account created by ispconfig 3 i always get access denied. ive tried winscp and putty's ftp client both say acces denied when signing in. any ideas?
  2. exn

    exn New Member

    Hi uvbnserved.
    I can suggest you take a look on /etc/passwd file. Do you see there your user ? If you have something like pure-ftpd installed, take a look on database and be sure the user has been created.

    Please give more information about your system.
  3. uvbnserved

    uvbnserved New Member

    i am using pure-ftpd. i checked the database with phpmyadmin and under ftp_user i found the username and password. under the password field it says "$1$SPSq{bgw$J4IczfmtFiaFTsk4Y83jM" the password is supposed to be test. is that a problem?
  4. falko

    falko Super Moderator ISPConfig Developer

    Did you try both active and passive transfers in your FTP client?
    Please make sure you use FTP and not SFTP or SCP.
  5. uvbnserved

    uvbnserved New Member

    alright i found out the problem. i set the website i was trying to access to the ip that was forwarded to my private ip address. i was trying to connect to the private ip. i feel dumb but im a noobie and didnt realize that i had to connect to the exact ip i assigned to the website. sorry if this doesnt make sense lol.
    thanks all for trying to help me
    Last edited: Jun 11, 2009

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