error when creating user: username already exists

Discussion in 'General' started by Ovidiu, Aug 3, 2006.

  1. Ovidiu

    Ovidiu Active Member

    I get the following error when trying to create a new user:

    The username is already in use.

    That user did indeed exist, I deleted the user, emptied the recycle bin, restarted ispconfig and mysql and still it does not let me create the user again...

    any hints?
  2. fobicodam

    fobicodam ISPConfig Developer ISPConfig Developer

    Whats the username? does it have the webXX_ prefix?
  3. Ovidiu

    Ovidiu Active Member

    sure, I had a web6_postmaster and a web6_andrei account, I accidently deleted one of them and then thought to delete them both to make them fresh as I had changed some settings affecting users too so I thought why not delete and recreate.

    there is for sure no web5_postmaster user, I checked on the console and even using webmin.
  4. falko

    falko Super Moderator ISPConfig Developer

    Is the user listed in /home/admispconfig/ispconfig/users?
  5. Ovidiu

    Ovidiu Active Member

    sorry for the type in my above post. I meant I had web5_postmaster and web5_andrei, deleted both of them, emptied the recycle bin, restarted ispcfg and mysqld and still I could not create them again. now I find both users inside /home/admispconfig/ispconfig/users - shouldn't ispcfg delete the users there when I delete a user in ispcfg?

    can I safely delete both users there and recreate them in ispcfg?
  6. Hans

    Hans Moderator ISPConfig Developer

    Yes you can delete them safely inside /home/admispconfig/ispconfig/users.

    And yes ISPConfig should remove them there as well.
    Why it does not, i do not know.
  7. falko

    falko Super Moderator ISPConfig Developer

    Most probably because these users existed before ISPConfig was installed...
  8. robdinardo

    robdinardo New Member


    Actually Falko, I created a fresh install of ISPConfig on an Ubuntu Server. Then created a site with username web7_dbadmin. I then deleted the user and site and then restarted the server.

    The domain still exists... I could not create a site with domain

    I guess an oversight / bug in ISPConfig
  9. robdinardo

    robdinardo New Member


    my bad. I was looking at the Recycle Bin under Management. When I should have looked at the recycling bin under ISP Manager

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