Emails not working - Connection Refused

Discussion in 'ISPConfig 3 Priority Support' started by jadrake, Aug 16, 2013.

  1. jadrake

    jadrake New Member

    Hi,

    OS: Ubuntu 13.04 installed on Amazon's EC2 micro instance.
    ISPconfig3 installed using http://www.howtoforge.com/perfect-server-ubuntu-13.04-apache2-bind-dovecot-ispconfig-3
    Site created in ISPconfig: example.com
    Email zone created: example.com
    Mailbox created: test@example.com
    No Spamassassin enabled on domain or mailbox.

    DNS records on external server:
    A xx.xx.xx.xx
    MX 10 example.com
    MX 20 example.com

    Problem:
    Emails cannot be sent or received.

    Mail Queue:
    9BCB547CE3 1142 Fri Aug 16 03:09:01 root@ip-xx-xx-xx-xx.us-west-2.compute.internal
    (connect to 127.0.0.1[127.0.0.1]:10024: Connection refused)
    root@ip-xx-xx-xx-xx.us-west-2.compute.internal

    System Log:
    Code:
    Aug 16 10:04:01 ip-10-248-78-208 dovecot: pop3-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<ENi9tQ3k6wB/AAAB>
    Aug 16 10:04:01 ip-10-248-78-208 dovecot: imap-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<BAi+tQ3kUQB/AAAB>
    Aug 16 10:05:01 ip-10-248-78-208 CRON[7364]: (getmail) CMD (/usr/local/bin/run-getmail.sh > /dev/null 2>> /dev/null)
    Aug 16 10:05:01 ip-10-248-78-208 CRON[7365]: (root) CMD (/usr/local/ispconfig/server/server.sh 2>&1 > /dev/null | while read line; do echo `/bin/date` "$line" >> /var/log/ispconfig/cron.log; done)
    Aug 16 10:05:01 ip-10-248-78-208 pure-ftpd: (?@127.0.0.1) [INFO] New connection from 127.0.0.1
    Aug 16 10:05:01 ip-10-248-78-208 pure-ftpd: (?@127.0.0.1) [INFO] Logout.
    Aug 16 10:05:01 ip-10-248-78-208 postfix/smtpd[7221]: connect from localhost[127.0.0.1]
    Aug 16 10:05:01 ip-10-248-78-208 postfix/smtpd[7221]: lost connection after CONNECT from localhost[127.0.0.1]
    Aug 16 10:05:01 ip-10-248-78-208 postfix/smtpd[7221]: disconnect from localhost[127.0.0.1]
    Aug 16 10:05:01 ip-10-248-78-208 dovecot: pop3-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<+ExVuQ3k8QB/AAAB>
    Aug 16 10:05:01 ip-10-248-78-208 dovecot: imap-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<x4pVuQ3kVwB/AAAB>
    Aug 16 10:05:02 ip-10-248-78-208 pure-ftpd: (?@127.0.0.1) [INFO] New connection from 127.0.0.1
    Aug 16 10:05:02 ip-10-248-78-208 pure-ftpd: (?@127.0.0.1) [INFO] Logout.
    Aug 16 10:05:02 ip-10-248-78-208 postfix/smtpd[7221]: connect from localhost[127.0.0.1]
    Aug 16 10:05:02 ip-10-248-78-208 postfix/smtpd[7221]: lost connection after CONNECT from localhost[127.0.0.1]
    Aug 16 10:05:02 ip-10-248-78-208 postfix/smtpd[7221]: disconnect from localhost[127.0.0.1]
    Aug 16 10:05:02 ip-10-248-78-208 dovecot: pop3-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<4UNXuQ3k9wB/AAAB>
    Aug 16 10:05:02 ip-10-248-78-208 dovecot: imap-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<PoFXuQ3kXQB/AAAB>
    Aug 16 10:06:01 ip-10-248-78-208 CRON[7438]: (root) CMD (/usr/local/ispconfig/server/server.sh 2>&1 > /dev/null | while read line; do echo `/bin/date` "$line" >> /var/log/ispconfig/cron.log; done)
    Aug 16 10:06:01 ip-10-248-78-208 pure-ftpd: (?@127.0.0.1) [INFO] New connection from 127.0.0.1
    Aug 16 10:06:01 ip-10-248-78-208 pure-ftpd: (?@127.0.0.1) [INFO] Logout.
    Aug 16 10:06:01 ip-10-248-78-208 postfix/smtpd[7221]: connect from localhost[127.0.0.1]
    Aug 16 10:06:01 ip-10-248-78-208 postfix/smtpd[7221]: lost connection after CONNECT from localhost[127.0.0.1]
    Aug 16 10:06:01 ip-10-248-78-208 postfix/smtpd[7221]: disconnect from localhost[127.0.0.1]
    Aug 16 10:06:01 ip-10-248-78-208 dovecot: pop3-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<sp3hvA3k/QB/AAAB>
    Aug 16 10:06:01 ip-10-248-78-208 dovecot: imap-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<5sjhvA3kYwB/AAAB>
    Aug 16 10:07:01 ip-10-248-78-208 CRON[7452]: (root) CMD (/usr/local/ispconfig/server/server.sh 2>&1 > /dev/null | while read line; do echo `/bin/date` "$line" >> /var/log/ispconfig/cron.log; done)
    Aug 16 10:07:01 ip-10-248-78-208 pure-ftpd: (?@127.0.0.1) [INFO] New connection from 127.0.0.1
    Aug 16 10:07:01 ip-10-248-78-208 pure-ftpd: (?@127.0.0.1) [INFO] Logout.
    Aug 16 10:07:01 ip-10-248-78-208 postfix/smtpd[7221]: connect from localhost[127.0.0.1]
    Aug 16 10:07:01 ip-10-248-78-208 postfix/smtpd[7221]: lost connection after CONNECT from localhost[127.0.0.1]
    Aug 16 10:07:01 ip-10-248-78-208 postfix/smtpd[7221]: disconnect from localhost[127.0.0.1]
    Aug 16 10:07:01 ip-10-248-78-208 dovecot: pop3-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<HBF4wA3kAwB/AAAB>
    Aug 16 10:07:01 ip-10-248-78-208 dovecot: imap-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<ZT54wA3kaQB/AAAB>
    Aug 16 10:07:19 ip-10-248-78-208 postfix/scache[7336]: statistics: start interval Aug 16 10:03:59
    Aug 16 10:07:19 ip-10-248-78-208 postfix/scache[7336]: statistics: domain lookup hits=0 miss=2 success=0%
    Aug 16 10:07:19 ip-10-248-78-208 postfix/scache[7336]: statistics: address lookup hits=0 miss=2 success=0%
    Aug 16 10:08:01 ip-10-248-78-208 CRON[7466]: (root) CMD (/usr/local/ispconfig/server/server.sh 2>&1 > /dev/null | while read line; do echo `/bin/date` "$line" >> /var/log/ispconfig/cron.log; done)
    Aug 16 10:08:01 ip-10-248-78-208 pure-ftpd: (?@127.0.0.1) [INFO] New connection from 127.0.0.1
    Aug 16 10:08:01 ip-10-248-78-208 pure-ftpd: (?@127.0.0.1) [INFO] Logout.
    Aug 16 10:08:01 ip-10-248-78-208 postfix/smtpd[7221]: connect from localhost[127.0.0.1]
    Aug 16 10:08:01 ip-10-248-78-208 postfix/smtpd[7221]: lost connection after CONNECT from localhost[127.0.0.1]
    Aug 16 10:08:01 ip-10-248-78-208 postfix/smtpd[7221]: disconnect from localhost[127.0.0.1]
    Aug 16 10:08:01 ip-10-248-78-208 dovecot: pop3-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<j5kOxA3kCQB/AAAB>
    Aug 16 10:08:01 ip-10-248-78-208 dovecot: imap-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<7NEOxA3kbwB/AAAB>
    Aug 16 10:08:59 ip-10-248-78-208 postfix/qmgr[11442]: 9D02E47CA8: from=<root@ip-10-248-78-208.us-west-2.compute.internal>, size=1142, nrcpt=1 (queue active)
    Aug 16 10:08:59 ip-10-248-78-208 postfix/qmgr[11442]: 9A61D47D3E: from=<root@ip-10-248-78-208.us-west-2.compute.internal>, size=1142, nrcpt=1 (queue active)
    Any ideas? I'm sure when I first configured the system, emails worked. I only tested them using the squirrelmail webmail, but I could send and receive. Now - nothing!

    Thanks,

    Adam
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Amavis is not started. Please run:

    /etc/init.d/amavis restart

    and then:

    /etc/init.d/postfix restart

    How much ram does your server has?
     
  3. jadrake

    jadrake New Member

    Hi Till,

    Thanks for the speedy response.

    Amavis wasn't running - any idea why that is/was? I restarted it and restarted Postfix, but it doesn't appear to have made any difference.
     
  4. jadrake

    jadrake New Member

    Sorry - forgot to answer: 613MB.
     
  5. Croydon

    Croydon ISPConfig Developer ISPConfig Developer

    I think you will definitly run into trouble with that amount of ram.
    I had a Server with 1024MB ram and it refused to run because the virus scanner (clamav) takes lots of ram, the mail server, the web server, the database server... That's quite a lot of services for this small amount of memory.
    And if amavis runs, but cannot access the virus scanner it might refuse mails.
    Is the clamav daemon running?
    I had some cases where amavis even crashed due to a failing clamav daemon.
     
  6. jadrake

    jadrake New Member

    clamav appears to be running, however amavis has stopped again.

    I understand that 613MB is not alot. What would be the best thing/s to remove? I don't specifically need a local DNS service (as far as I understand it!) nor anti-virus or spamassassin.

    I could even remove the mySQL server, as I'm only planning on hosting static sites on the server.

    Shall I just remove them? What is the best way to do this - "apt-get remove ..."?

    Will removing these services cause ISPconfig problems?

    Cheers,

    Adam
     
  7. till

    till Super Moderator Staff Member ISPConfig Developer

  8. jadrake

    jadrake New Member

    Thanks so much for your prompt and helpful replies. I'm off on vacation for next week, so have drawn a line under the problems until I return.

    I'll look at it afresh then.

    Thanks again.

    Adam
     

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