Emails hitting Spam!

Discussion in 'Installation/Configuration' started by Indicium, Jul 13, 2017.

  1. Indicium

    Indicium New Member

    Hi everyone, so this is my last resort, I've tried all, and emails keep going to spam on hotmail and gmail. not sure why.
    Here is a report of my email setup, all seems to be green/passed, but emails still go into spam.

    Any ideas ?
    Report. https://www.unlocktheinbox.com/mail-tester/7qaklfuuAEM=/ ( UPDATED )

    Thanks,
    AH
     
    Last edited: Jul 13, 2017
  2. Indicium

    Indicium New Member

    Not sure if this might be the issue :mad:

    SpamAssassin Score: 3.758
    Message is NOT marked as spam
    Points breakdown:
    0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked.
    See
    http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block
    for more information.
    [URIs: dkimvalidator.com]
    0.0 HTML_MESSAGE BODY: HTML included in message
    1.0 HTML_IMAGE_ONLY_16 BODY: HTML: images with 1200-1600 bytes of words
    0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid
    0.0 T_DKIM_INVALID DKIM-Signature header exists but is not valid
    2.5 PHP_ORIG_SCRIPT Sent by bot & other signs
    0.1 TO_IN_SUBJ To address is in Subject
     
  3. Jesse Norell

    Jesse Norell Well-Known Member

    Does that mean you actually don't have a problem, or ?? (where did that spamassassin breakdown come from? I don't think gmail does that, dunno about hotmail)

    Suggestions to try
    • add your sending address to your gmail/hotmail address book
    • drag your messages out of the spam folder and into your inbox on each service
    • ensure your mail server has proper forward/reverse dns names setup
    • create spf records for your domain(s) and ensure you're signing your mail with dkim; maybe even create a dmarc record
    • check if your server is on any blacklists and/or check its reputation (eg. at senderscore.org) and get those issues cleaned up if there's a problem (eg. your server may be an open relay or a source of spam from websites or compromised accounts - you'll need to identify and fix such issues)
     

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