Email - 'Quota update failed, it's now desynced'

Discussion in 'ISPConfig 3 Priority Support' started by paka, Oct 23, 2013.

  1. paka

    paka New Member

    Installed with 'Perfect Server - Debian Wheezy (Apache2, BIND, Dovecot, ISPConfig 3)'

    Email is being sent and received properly. Sent and received with both Thunderbird and Squirrel Mail.

    However am receiving the following in logs which I've not been able to troubleshoot.

    In both email warning and error logs:

    Here's the directory listing:

    Have searched manual and forum for a place to start correcting this even though email is transferring properly.

    Cheers in advance for any guidance.
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    please post the output of:

    ls -la /var/vmail/
  3. paka

    paka New Member

    Results of
    ls -la /var/vmail/

    [email protected]:~# ls -la /var/vmail/
    ls: cannot access /var/vmail/ No such file or directory

    When I first started following up on this, I've not seen either a file or directory with just the user name such as:


    Only have seen directories for asscoiated user:
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    Which value doe you have in the field "Maildir path" under System > server config > Mail in ISPConfig?

    The correct value is:

  5. paka

    paka New Member

    Ugh. There's the problem.

    Assume there is a bit of work involved after the edit.

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