Email Questions & Problem

Discussion in 'General' started by koltz, Feb 6, 2007.

  1. koltz

    koltz Member

    Thanks for the help in advance, I have been searching the forums, but haven't found anything posted yet. I am rebuilding my web server using the Perfect Ubuntu 6.10 setup. I have it installed successfully (to my knowledge). Anyway, here goes the questions:

    1. When an email is sent out via a hosted domain, when I receive the email, it will literally say "[email protected]" instead of "[email protected]". So when I reply to the message, it won't get delivered. I have checked the local-host-names,, virtusertables, hosts, checked my hostname, etc. Any thing I am missing?

    2. As with the email address above, am I able to remove the web7_ that is preceeding the email address? So it would just be [email protected]?

    3. Can I add users for email to the site? Or do I have to create a hosted site?


  2. falko

    falko Super Moderator ISPConfig Developer

    You must set the correct sender address in your email client.

    See above.

    You must create a web site in ISPConfig, and then you can add email accounts on the User & Email tab.
  3. koltz

    koltz Member

    This is through SquirrelMail for sending. I figured out how to change the names by eliminate the preceeding web(number) in the ISPConfig, but mostly right now is just the [email protected] that it is being sent from. The username is correct, it is when a user replies, it is replying to "".

  4. martinfst

    martinfst ISPConfig Developer ISPConfig Developer

    The 'Reply-To' header is created by the client you used to create the original e-mail. Please have a look at the client settings originating the mail.
  5. rvarkevisser

    rvarkevisser New Member

    Same problem

    You people can't read, can you. He's saying, the problem is with squirrelmail and not an email client like Outlook.

    I have the same problem with e-mails sent from squirrelmail, well sort of. The from address, when the email is received, is <domain>.nl_<username>@<mailserverdomain>.nl and not <username>@<domain>.nl

    Anybody knows what the problem is? I can't find it.

    Ps. And please don't tell me every client who has an email account with us has to set his personal settings. I've used vpostmaster and never had that problem before. They also used squirrelmail.
    But if so, is there a way that the user MUST set his personal settings when logging on for the first time?
    Last edited: Feb 22, 2007
  6. falko

    falko Super Moderator ISPConfig Developer

    Squirrelmail is an email client, just as Outlook is.

    That's the way it is. If your clients used Outlook instead of Squirrelmail, they'd have to do the same.

    Maybe on a setup with virtual users where the username is the email address? That's a totally different setup.
  7. rvarkevisser

    rvarkevisser New Member

    Wheter or not it's an email client, it's serverbased. So you should have total control over the application/interface and how it shows to the client. Because you have control, there has to be a solution for this problem without the interaction of a user.

    In vpostmaster, they use this as the domainname:
    trim(implode('', file('/etc/'.(file.exists('/etc/mailname')?'mail':'host').'name')))

    I can't make a thing of it, except that it somehow breaks the name into a logical email address. I didn't find a file /etc/mailname either, so I still don't have a clue???

    I found a plugin though, through squirrelmail and I will have a look at it. It uses the url of the website and cuts the domainname and uses that in combination with the username for the e-mail address (or something like that). If you have a valid SSL certificate this doesn't work for you, because you have to have an SSL certificate for EVERY domain.

    Another plugin excists where a new user is directed to his personal information, right after his first login.

    Remon Varkevisser
    Last edited: Feb 25, 2007

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