Email problems

Discussion in 'Installation/Configuration' started by maruhpro, Oct 6, 2016.

  1. maruhpro

    maruhpro New Member

    Hi,
    A client called me informing they have some problems with emails: they send mail to rede@garantec.com.br, the other side receives it, but a mail from rede@garantec.com.br to any domain hosted in my mail server, never comes.

    I've read mail log and mail err logs, filtering with grep to "garantec", but it doesn't display anything helpful, only lines from sended mails.

    The strange thing is: they received mails from rede@garantec.com.br during months, this problem started 2 weeks ago.

    Nothing has changed in the ISPconfig Servers, my mail account "marcello@frugui.com" hosted in the same mail server, doesn't receive any mail from rede@garantec.

    Any advices?

    It's running in an old setup: Ubuntu 11.04 x64.

    Thanks, and sorry about my poor english, I'm brazilian and I don't know how to write english well.
     
  2. florian030

    florian030 ISPConfig Developer ISPConfig Developer

    You should ask the postmaster from garantec.com. It's not your problem, when you can not receive mails from one domain while all other domains / mailserver are working.
     
    CreeWarrior likes this.

Share This Page