email / out of office / auto answer

Discussion in 'Installation/Configuration' started by captnnuss, Mar 10, 2010.

  1. captnnuss

    captnnuss New Member

    Hi there,

    is it possible to set up an auto answer, for example to use an out of office message? I am using ISPConfig 3.0.1.3.

    Thanks,
    Marco
     
  2. till

    till Super Moderator

    You can enable and set the autoresponder message on the tab "Autoresponder" of the mailbox settings. You use a realtively old ispconfig version, I recommend that you update your system to 3.0.1.6 or 3.0.2 rc 1.
     
  3. captnnuss

    captnnuss New Member

    thanks.

    i just updated to 3.0.1.6 now and set the autoanswer. basically, it works. I get an answer, but the "from:" header is empty as well as the subject line is just saying "Auto answer: from".

    I've seen in the mailfilters script, that there should be the $RECIPIENT, but that does not work here.

    any hints?

    thanks,
    marco
     
  4. captnnuss

    captnnuss New Member

    argh.

    after the update from 3.0.1.3 to 3.0.1.6 the following happens:

    my mail users who were named "Name.Name@example.com" get converted to lowercase "name.name@example.com" as soon as I save them, for example to apply an autoresponder.

    that leads to a delivery of new mail into /var/vmail/example.com/name.name, but the current maildir is /var/vmail/example.com/Name.Name. :-(

    by the way: autoresponders now don't work at all. the directories under /var/vmail/mailfilters/example.com/name.name are empty and do not contain any scripts.

    I should have stayed with 3.0.1.3...

    Marco

    edit: autoresponders do not work properly if text contains special chars or charsets (like cyrillic).
     
    Last edited: Mar 11, 2010
  5. till

    till Super Moderator

    Correct. Email names must always be lowercase or mail delivery might fail.

    Correct. This was a bug in old versions that allowed poeple to enter email addresses with uppercase.

    The files are hidden, you see them only with "ls -la".
     
  6. captnnuss

    captnnuss New Member

Share This Page