Email not working on fresh install of ISPconfig [Solved]

Discussion in 'Installation/Configuration' started by Chris H, Feb 29, 2016.

  1. Chris H

    Chris H New Member

    I set up a new server with unbuntu 15.10 and a new install of ISPconfig, using this guide https://www.howtoforge.com/tutorial...l-pureftpd-bind-postfix-doveot-and-ispconfig/ I followed the guide making no alterations except for using my domain name.
    I can create email accounts and log into them via round cube but can neither send or receive mail. I used a gmail account to send test emails and they never arrived but neither did I get a failure. I ran the common issues script, let me know what further information you may need.

    Code:
    [INFO] ISPConfig is installed.
    
    ##### ISPCONFIG #####
    ISPConfig version is 3.0.5.4p8
    
    
    ##### VERSION CHECK #####
    
    [INFO] php (cli) version is 5.6.11-1ubuntu3.1
    
    ##### PORT CHECK #####
    
    [WARN] Port 465 (SMTP server SSL) seems NOT to be listening
    
    ##### MAIL SERVER CHECK #####
    
    [WARN] I found no "submission" entry in your postfix master.cf
    [INFO] this is not critical, but if you want to offer port 587 for smtp connections you have to enable this.
    [WARN] I found no "smtps" entry in your postfix master.cf
    [INFO] this is not critical, but if you want to offer SSL for smtp (not TLS) connections you have to enable this.
    
    ##### RUNNING SERVER PROCESSES #####
    
    [INFO] I found the following web server(s):
            Apache 2 (PID 1144)
    [INFO] I found the following mail server(s):
            Postfix (PID 7094)
    [INFO] I found the following pop3 server(s):
            Dovecot (PID 714)
    [INFO] I found the following imap server(s):
            Unknown process (init) (PID 1)
    [INFO] I found the following ftp server(s):
            PureFTP (PID 1254)
    
    ##### LISTENING PORTS #####
    (only           ()
    Local           (Address)
    [anywhere]:993          (1/init)
    [anywhere]:995          (714/dovecot)
    [localhost]:10024               (1143/amavisd-new)
    [localhost]:10025               (7094/master)
    [localhost]:11211               (695/memcached)
    [anywhere]:110          (714/dovecot)
    [anywhere]:143          (1/init)
    [anywhere]:21           (1254/pure-ftpd)
    ***.***.***.***:53              (712/named)
    [localhost]:53          (712/named)
    [anywhere]:22           (701/sshd)
    [anywhere]:25           (7094/master)
    [localhost]:953         (712/named)
    *:*:*:*::*:993          (1/init)
    *:*:*:*::*:995          (714/dovecot)
    *:*:*:*::*:3306         (1020/mysqld)
    [localhost]10           (714/dovecot)
    [localhost]43           (1/init)
    *:*:*:*::*:8080         (1144/apache2)
    *:*:*:*::*:80           (1144/apache2)
    *:*:*:*::*:8081         (1144/apache2)
    *:*:*:*::*:21           (1254/pure-ftpd)
    *:*:*:*::*:53           (712/named)
    *:*:*:*::*:22           (701/sshd)
    *:*:*:*::*:25           (7094/master)
    *:*:*:*::*:953          (712/named)
    *:*:*:*::*:443          (1144/apache2)
    
    ##### IPTABLES #####
    Chain INPUT (policy ACCEPT)
    target     prot opt source               destination
    f2b-dovecot-pop3imap  tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 110,995,143,993
    f2b-pureftpd  tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 21
    f2b-postfix-sasl  tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 25
    f2b-sshd   tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 22
    
    Chain FORWARD (policy ACCEPT)
    target     prot opt source               destination
    
    Chain OUTPUT (policy ACCEPT)
    target     prot opt source               destination
    
    Chain f2b-dovecot-pop3imap (1 references)
    target     prot opt source               destination
    RETURN     all  --  [anywhere]/0            [anywhere]/0
    
    Chain f2b-postfix-sasl (1 references)
    target     prot opt source               destination
    RETURN     all  --  [anywhere]/0            [anywhere]/0
    
    Chain f2b-pureftpd (1 references)
    target     prot opt source               destination
    RETURN     all  --  [anywhere]/0            [anywhere]/0
    
    Chain f2b-sshd (1 references)
    target     prot opt source               destination
    RETURN     all  --  [anywhere]/0            [anywhere]/0
     
  2. ztk.me

    ztk.me Active Member

    Did you setup your new server as MX-record for your testing domain?
    Did you set the hostname of the server like "machine.domain.tld" and not just "domain.tld" leading to virtal domain name duplicates since the hostname and probably one mail domain exist twice in the config then.
     
  3. Chris H

    Chris H New Member

    Yes mx and DNS records all already exist, this is just new hardware and the server is configured as servername.domain.tld
     
  4. florian030

    florian030 ISPConfig Developer ISPConfig Developer

    Did you made the changes for /etc/postfix/master.cf as mentioned in the tutorial? If your server is not sending mail, check your mailqueue with mailq - you`ll see the pending mails - and the reason.
     
  5. Chris H

    Chris H New Member

    I did indeed make the changes, here is the master.cf
    I sent an email from my gmail account and ran the mailq command and checked it over a few minutes and it only reported that the queue is empty
    Code:
    #
    # Postfix master process configuration file.  For details on the format
    # of the file, see the master(5) manual page (command: "man 5 master" or
    # on-line: http://www.postfix.org/master.5.html).
    #
    # Do not forget to execute "postfix reload" after editing this file.
    #
    # ==========================================================================
    # service type  private unpriv  chroot  wakeup  maxproc command + args
    #               (yes)   (yes)   (yes)   (never) (100)
    # ==========================================================================
    smtp      inet  n       -       -       -       -       smtpd
    #smtp      inet  n       -       -       -       1       postscreen
    #smtpd     pass  -       -       -       -       -       smtpd
    #dnsblog   unix  -       -       -       -       0       dnsblog
    #tlsproxy  unix  -       -       -       -       0       tlsproxy
    submission inet n       -       -       -       -       smtpd
       -o syslog_name=postfix/submission
       -o smtpd_tls_security_level=encrypt
       -o smtpd_sasl_auth_enable=yes
       -o smtpd_client_restrictions=permit_sasl_authenticated,reject
    #  -o smtpd_reject_unlisted_recipient=no
    #  -o smtpd_client_restrictions=$mua_client_restrictions
    #  -o smtpd_helo_restrictions=$mua_helo_restrictions
    #  -o smtpd_sender_restrictions=$mua_sender_restrictions
    #  -o smtpd_recipient_restrictions=
    #  -o smtpd_relay_restrictions=permit_sasl_authenticated,reject
    #  -o milter_macro_daemon_name=ORIGINATING
    smtps     inet  n       -       -       -       -       smtpd
       -o syslog_name=postfix/smtps
       -o smtpd_tls_wrappermode=yes
       -o smtpd_sasl_auth_enable=yes
       -o smtpd_client_restrictions=permit_sasl_authenticated,reject
    #  -o smtpd_reject_unlisted_recipient=no
    #  -o smtpd_client_restrictions=$mua_client_restrictions
    #  -o smtpd_helo_restrictions=$mua_helo_restrictions
    #  -o smtpd_sender_restrictions=$mua_sender_restrictions
    #  -o smtpd_recipient_restrictions=
    #  -o smtpd_relay_restrictions=permit_sasl_authenticated,reject
    #  -o milter_macro_daemon_name=ORIGINATING
    #628       inet  n       -       -       -       -       qmqpd
    pickup    unix  n       -       -       60      1       pickup
    cleanup   unix  n       -       -       -       0       cleanup
    qmgr      unix  n       -       n       300     1       qmgr
    #qmgr     unix  n       -       n       300     1       oqmgr
    tlsmgr    unix  -       -       -       1000?   1       tlsmgr
    rewrite   unix  -       -       -       -       -       trivial-rewrite
    bounce    unix  -       -       -       -       0       bounce
    defer     unix  -       -       -       -       0       bounce
    trace     unix  -       -       -       -       0       bounce
    verify    unix  -       -       -       -       1       verify
    flush     unix  n       -       -       1000?   0       flush
    proxymap  unix  -       -       n       -       -       proxymap
    proxywrite unix -       -       n       -       1       proxymap
    smtp      unix  -       -       -       -       -       smtp
    relay     unix  -       -       -       -       -       smtp
    #       -o smtp_helo_timeout=5 -o smtp_connect_timeout=5
    showq     unix  n       -       -       -       -       showq
    error     unix  -       -       -       -       -       error
    retry     unix  -       -       -       -       -       error
    discard   unix  -       -       -       -       -       discard
    local     unix  -       n       n       -       -       local
    virtual   unix  -       n       n       -       -       virtual
    lmtp      unix  -       -       -       -       -       lmtp
    anvil     unix  -       -       -       -       1       anvil
    scache    unix  -       -       -       -       1       scache
    #
    # ====================================================================
    # Interfaces to non-Postfix software. Be sure to examine the manual
    # pages of the non-Postfix software to find out what options it wants.
    #
    # Many of the following services use the Postfix pipe(8) delivery
    # agent.  See the pipe(8) man page for information about ${recipient}
    # and other message envelope options.
    # ====================================================================
    #
    # maildrop. See the Postfix MAILDROP_README file for details.
    # Also specify in main.cf: maildrop_destination_recipient_limit=1
    #
    maildrop  unix  -       n       n       -       -       pipe
      flags=DRhu user=vmail argv=/usr/bin/maildrop -d vmail ${extension} ${recipient} ${user} ${nexthop} ${sender}
    #
    # ====================================================================
    #
    # Recent Cyrus versions can use the existing "lmtp" master.cf entry.
    #
    # Specify in cyrus.conf:
    #   lmtp    cmd="lmtpd -a" listen="localhost:lmtp" proto=tcp4
    #
    # Specify in main.cf one or more of the following:
    #  mailbox_transport = lmtp:inet:localhost
    #  virtual_transport = lmtp:inet:localhost
    #
    # ====================================================================
    #
    # Cyrus 2.1.5 (Amos Gouaux)
    # Also specify in main.cf: cyrus_destination_recipient_limit=1
    #
    #cyrus     unix  -       n       n       -       -       pipe
    #  user=cyrus argv=/cyrus/bin/deliver -e -r ${sender} -m ${extension} ${user}
    #
    # ====================================================================
    # Old example of delivery via Cyrus.
    #
    #old-cyrus unix  -       n       n       -       -       pipe
    #  flags=R user=cyrus argv=/cyrus/bin/deliver -e -m ${extension} ${user}
    #
    # ====================================================================
    #
    # See the Postfix UUCP_README file for configuration details.
    #
    uucp      unix  -       n       n       -       -       pipe
      flags=Fqhu user=uucp argv=uux -r -n -z -a$sender - $nexthop!rmail ($recipient)
    #
    # Other external delivery methods.
    #
    ifmail    unix  -       n       n       -       -       pipe
      flags=F user=ftn argv=/usr/lib/ifmail/ifmail -r $nexthop ($recipient)
    bsmtp     unix  -       n       n       -       -       pipe
      flags=Fq. user=bsmtp argv=/usr/lib/bsmtp/bsmtp -t$nexthop -f$sender $recipient
    scalemail-backend unix    -    n    n    -    2    pipe
      flags=R user=scalemail argv=/usr/lib/scalemail/bin/scalemail-store ${nexthop} ${user} ${extension}
    mailman   unix  -       n       n       -       -       pipe
      flags=FR user=list argv=/usr/lib/mailman/bin/postfix-to-mailman.py
      ${nexthop} ${user}
    
    dovecot   unix  -       n       n       -       -       pipe
      flags=DROhu user=vmail:vmail argv=/usr/lib/dovecot/deliver -f ${sender} -d ${user}@${nexthop}
    amavis unix - - - - 2 smtp
            -o smtp_data_done_timeout=1200
            -o smtp_send_xforward_command=yes
    
    127.0.0.1:10025 inet n - - - - smtpd
            -o content_filter=
            -o local_recipient_maps=
            -o relay_recipient_maps=
            -o smtpd_restriction_classes=
            -o smtpd_client_restrictions=
            -o smtpd_helo_restrictions=
            -o smtpd_sender_restrictions=
            -o smtpd_recipient_restrictions=permit_mynetworks,reject
            -o mynetworks=127.0.0.0/8
            -o strict_rfc821_envelopes=yes
            -o receive_override_options=no_unknown_recipient_checks,no_header_body_checks
    
     
  6. florian030

    florian030 ISPConfig Developer ISPConfig Developer

    And you have
    inet_interfaces = all
    in the main.cf?

    Try to send a mail and show the mail.log
     
  7. Chris H

    Chris H New Member

    Here is main.cf

    Shouldn't the mydestinmation match the mx record, I have it as mail.mydomain.tld
    Code:
    # See /usr/share/postfix/main.cf.dist for a commented, more complete version
    
    
    # Debian specific:  Specifying a file name will cause the first
    # line of that file to be used as the name.  The Debian default
    # is /etc/mailname.
    #myorigin = /etc/mailname
    
    smtpd_banner = $myhostname ESMTP $mail_name (Ubuntu)
    biff = no
    
    # appending .domain is the MUA's job.
    append_dot_mydomain = no
    
    # Uncomment the next line to generate "delayed mail" warnings
    #delay_warning_time = 4h
    
    readme_directory = /usr/share/doc/postfix
    
    # TLS parameters
    smtpd_tls_cert_file = /etc/postfix/smtpd.cert
    smtpd_tls_key_file = /etc/postfix/smtpd.key
    smtpd_use_tls = yes
    smtpd_tls_session_cache_database = btree:${data_directory}/smtpd_scache
    smtp_tls_session_cache_database = btree:${data_directory}/smtp_scache
    
    # See /usr/share/doc/postfix/TLS_README.gz in the postfix-doc package for
    # information on enabling SSL in the smtp client.
    
    smtpd_relay_restrictions = permit_mynetworks permit_sasl_authenticated defer_unauth_destination
    myhostname = luna.greatmoon.net
    alias_maps = hash:/etc/aliases, hash:/var/lib/mailman/data/aliases
    alias_database = hash:/etc/aliases, hash:/var/lib/mailman/data/aliases
    myorigin = /etc/mailname
    mydestination = luna.greatmoon.net, localhost, localhost.localdomain
    relayhost =
    mynetworks = 127.0.0.0/8 [::1]/128
    mailbox_size_limit = 0
    recipient_delimiter = +
    inet_interfaces = all
    inet_protocols = all
    html_directory = /usr/share/doc/postfix/html
    virtual_alias_domains =
    virtual_alias_maps = hash:/var/lib/mailman/data/virtual-mailman, proxy:mysql:/etc/postfix/mysql-virtual_forwardings.cf, proxy:mysql:/etc/postfix/mysql-virtual_email2email.cf
    virtual_mailbox_domains = proxy:mysql:/etc/postfix/mysql-virtual_domains.cf
    virtual_mailbox_maps = proxy:mysql:/etc/postfix/mysql-virtual_mailboxes.cf
    virtual_mailbox_base = /var/vmail
    virtual_uid_maps = static:5000
    virtual_gid_maps = static:5000
    smtpd_sasl_auth_enable = yes
    broken_sasl_auth_clients = yes
    smtpd_sasl_authenticated_header = yes
    smtpd_recipient_restrictions = permit_mynetworks, permit_sasl_authenticated, reject_unauth_destination, check_recipient_access mysql:/etc/postfix/mysql-virtual_recipient.cf
    smtpd_tls_security_level = may
    transport_maps = hash:/var/lib/mailman/data/transport-mailman, proxy:mysql:/etc/postfix/mysql-virtual_transports.cf
    relay_domains = mysql:/etc/postfix/mysql-virtual_relaydomains.cf
    relay_recipient_maps = mysql:/etc/postfix/mysql-virtual_relayrecipientmaps.cf
    proxy_read_maps = $local_recipient_maps $mydestination $virtual_alias_maps $virtual_alias_domains $virtual_mailbox_maps $virtual_mailbox_domains $relay_recipient_maps $relay_domains $canonical_maps $sender_canonical_maps $recipient_canonical_maps $relocated_maps $transport_maps $mynetworks
    smtpd_sender_restrictions = check_sender_access mysql:/etc/postfix/mysql-virtual_sender.cf
    smtpd_client_restrictions = check_client_access mysql:/etc/postfix/mysql-virtual_client.cf
    smtpd_client_message_rate_limit = 100
    maildrop_destination_concurrency_limit = 1
    maildrop_destination_recipient_limit = 1
    virtual_transport = dovecot
    header_checks = regexp:/etc/postfix/header_checks
    mime_header_checks = regexp:/etc/postfix/mime_header_checks
    nested_header_checks = regexp:/etc/postfix/nested_header_checks
    body_checks = regexp:/etc/postfix/body_checks
    owner_request_special = no
    smtp_tls_security_level = may
    smtpd_tls_mandatory_protocols = !SSLv2, !SSLv3
    smtpd_tls_protocols = !SSLv2,!SSLv3
    smtp_tls_protocols = !SSLv2,!SSLv3
    dovecot_destination_recipient_limit = 1
    smtpd_sasl_type = dovecot
    smtpd_sasl_path = private/auth
    content_filter = amavis:[127.0.0.1]:10024
    receive_override_options = no_address_mappings
    message_size_limit = 0
    
    I tried sending an email through the roundcube webmail and what follows was in the mail.log
    Code:
    routines:ssl3_read_bytes:sslv3 alert certificate unknown: SSL alert number 46, session=<NE92uOMsCgBi7YEz>
    Feb 28 23:40:02 luna dovecot: imap-login: Disconnected (disconnected before auth was ready, waited 0 secs): user=<>, rip=::1, lip=::1, secured, session=<vXmvweMsLgAAAAAAAAAAAAAAAAAAAAAB>
    Feb 28 23:40:02 luna dovecot: pop3-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=::1, lip=::1, secured, session=<yJuvweMs9gAAAAAAAAAAAAAAAAAAAAAB>
    Feb 28 23:40:02 luna postfix/smtpd[32734]: fatal: unexpected command-line argument: submission
    Feb 28 23:40:03 luna postfix/master[9998]: warning: process /usr/lib/postfix/smtpd pid 32734 exit status 1
    Feb 28 23:40:03 luna postfix/master[9998]: warning: /usr/lib/postfix/smtpd: bad command startup -- throttling
    Feb 28 23:45:01 luna dovecot: pop3-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=::1, lip=::1, secured, session=<QXWH0+MsAgAAAAAAAAAAAAAAAAAAAAAB>
     
  8. Chris H

    Chris H New Member

    My error mail error log is filled with these entries
    Code:
    Feb 28 23:28:41 luna postfix/smtpd[32496]: fatal: unexpected command-line argument: submission
    Feb 28 23:30:01 luna postfix/smtpd[32532]: fatal: unexpected command-line argument: submission
    Feb 28 23:35:01 luna postfix/smtpd[32608]: fatal: unexpected command-line argument: submission
    Feb 28 23:36:02 luna postfix/smtpd[32641]: fatal: unexpected command-line argument: submission
    Feb 28 23:40:02 luna postfix/smtpd[32734]: fatal: unexpected command-line argument: submission
     
  9. till

    till Super Moderator Staff Member ISPConfig Developer

    Ensure that there is no white space in front of the submission line in postfix master.cf file.
     
  10. Chris H

    Chris H New Member

    Thank you, that was indeed the issue. My server is now accepting mail.
    I am also able to send mail through an email client. However roundcube is not able to send. I compose a message and hit send and just nothing happens, any suggestions?
     
  11. till

    till Super Moderator Staff Member ISPConfig Developer

    That's probably a issue in roundcube and not the email system. There was a bug in the ubuntu RoundCube package that was mentioned here in the forum a few weeks ago incl. a bugfix, maybe this affects you as well. Try to search for that.
     
  12. Chris H

    Chris H New Member

    Awesome thank you!
     

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