Email Mailbox "Send copy to" field

Discussion in 'General' started by JESUSSAVES, Oct 10, 2011.

  1. JESUSSAVES

    JESUSSAVES HowtoForge Supporter

    Hi,

    I wanted to send a copy of any mail I get in "admin" mailbox to "support" box because I plan to work mainly out of the "support" mailbox. Both are defined to mydomain.tld.

    So I entered "support@mydomain.tld" into the "Send copy to" field of the "admin" Email Mailbox panel, however when I send mail to "admin@mydomain.tld" (from an outside mailbox) it isn't also being send over to "support@mydomain.tld".

    So I'm wondering what could be wrong?

    Could someone please point the way to go on resolving this?
     
  2. till

    till Super Moderator

    Please empty the send copy to field, click save, enter the email address again, click save and wait a few minutes. Then try again.
     
  3. JESUSSAVES

    JESUSSAVES HowtoForge Supporter

    mail found unto system account

    I tried removing the contents of the field and entering it again, waited awhile and tried it again. Still not in Squirrelmail.

    I have a system account by the same name "support"; this is where I found it. If I send mail directly to "support@mydomain.tld" the mail shows up in Squirrelmail but the "Send copy to" field is sending it to my system account?

    I was expecting everything is Squirrelmail. What can I do to correct this?

    Thanks for you help.
     
  4. till

    till Super Moderator

    Please post the exact lines that get added to the mail log when you send a email to the account that uses the sennd copy to function.
     
  5. JESUSSAVES

    JESUSSAVES HowtoForge Supporter

    maillog from using "Send to field" - last attempt yesterday

    Oct 10 18:30:02 ns01 postfix/smtpd[23800]: disconnect from localhost[::1]
    Oct 10 18:30:57 ns01 postfix/smtpd[23800]: connect from mail-ww0-f51.google.com[74.125.82.51]
    Oct 10 18:30:58 ns01 postfix/smtpd[23800]: A5C8D20A3F: client=mail-ww0-f51.google.com[74.125.82.51]
    Oct 10 18:30:58 ns01 postfix/cleanup[23830]: A5C8D20A3F: message-id=<CADzCQvGEZnOiyVx1wdYoziPW6f463R2MU_FT7EAZyj9V7rEWkg@mail.gmail.com>
    Oct 10 18:30:58 ns01 postfix/qmgr[1639]: A5C8D20A3F: from=<cliffjohnson23@gmail.com>, size=1538, nrcpt=1 (queue active)
    Oct 10 18:30:59 ns01 postfix/smtpd[23836]: connect from unknown[127.0.0.1]
    Oct 10 18:30:59 ns01 postfix/smtpd[23836]: C53C120AA7: client=unknown[127.0.0.1]
    Oct 10 18:30:59 ns01 postfix/cleanup[23830]: C53C120AA7: message-id=<CADzCQvGEZnOiyVx1wdYoziPW6f463R2MU_FT7EAZyj9V7rEWkg@mail.gmail.com>
    Oct 10 18:30:59 ns01 postfix/qmgr[1639]: C53C120AA7: from=<cliffjohnson23@gmail.com>, size=2019, nrcpt=1 (queue active)
    Oct 10 18:30:59 ns01 amavis[1436]: (01436-01) Passed CLEAN, [74.125.82.51] [74.125.82.51] <cliffjohnson23@gmail.com> -> <admin@delcowebhosting.com>, Message-ID: <CADzCQvGEZnOiyVx1wdYoziPW6f463R2MU_FT7EAZyj9V7rEWkg@mail.gmail.com>, mail_id: hqhabG-m1d7p, Hits: -0.689, size: 1538, queued_as: C53C120AA7, 919 ms
    Oct 10 18:30:59 ns01 postfix/smtp[23831]: A5C8D20A3F: to=<admin@delcowebhosting.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=1.3, delays=0.36/0.01/0.01/0.91, dsn=2.0.0, status=sent (250 2.0.0 Ok, id=01436-01, from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as C53C120AA7)
    Oct 10 18:30:59 ns01 postfix/qmgr[1639]: A5C8D20A3F: removed
    Oct 10 18:30:59 ns01 sendmail[23848]: p9AMUxlj023848: Authentication-Warning: ns01.delcowebhosting.com: vmail set sender to <> using -f
    Oct 10 18:31:00 ns01 sendmail[23848]: p9AMUxlj023848: from=<>, size=2057, class=0, nrcpts=1, msgid=<CADzCQvGEZnOiyVx1wdYoziPW6f463R2MU_FT7EAZyj9V7rEWkg@mail.gmail.com>, relay=vmail@localhost
    Oct 10 18:31:00 ns01 postfix/smtpd[23849]: connect from localhost[127.0.0.1]
    Oct 10 18:31:00 ns01 sendmail[23848]: STARTTLS=client, relay=[127.0.0.1], version=TLSv1/SSLv3, verify=FAIL, cipher=DHE-RSA-AES256-SHA, bits=256/256
    Oct 10 18:31:00 ns01 postfix/smtpd[23849]: 1FE8F20AA9: client=localhost[127.0.0.1]
    Oct 10 18:31:00 ns01 postfix/cleanup[23830]: 1FE8F20AA9: message-id=<CADzCQvGEZnOiyVx1wdYoziPW6f463R2MU_FT7EAZyj9V7rEWkg@mail.gmail.com>
    Oct 10 18:31:00 ns01 postfix/qmgr[1639]: 1FE8F20AA9: from=<>, size=2528, nrcpt=1 (queue active)
    Oct 10 18:31:00 ns01 sendmail[23848]: p9AMUxlj023848: to=support@delcowebhosting.com, delay=00:00:01, xdelay=00:00:00, mailer=relay, pri=32057, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (Ok: queued as 1FE8F20AA9)
    Oct 10 18:31:00 ns01 amavis[1435]: (01435-02) NOTICE: reconnecting in response to: err=2006, HY000, DBD::mysql::st execute failed: MySQL server has gone away at (eval 78) line 166, <GEN37> line 5.
    Oct 10 18:31:00 ns01 postfix/smtpd[23849]: disconnect from localhost[127.0.0.1]
    Oct 10 18:31:00 ns01 postfix/pipe[23839]: C53C120AA7: to=<admin@delcowebhosting.com>, relay=maildrop, delay=0.52, delays=0.04/0.01/0/0.47, dsn=2.0.0, status=sent (delivered via maildrop service)
    Oct 10 18:31:00 ns01 postfix/qmgr[1639]: C53C120AA7: removed
    Oct 10 18:31:00 ns01 postfix/smtpd[23856]: connect from unknown[127.0.0.1]
    Oct 10 18:31:00 ns01 postfix/smtpd[23856]: 58E9A20A3F: client=unknown[127.0.0.1]
    Oct 10 18:31:00 ns01 postfix/cleanup[23830]: 58E9A20A3F: message-id=<CADzCQvGEZnOiyVx1wdYoziPW6f463R2MU_FT7EAZyj9V7rEWkg@mail.gmail.com>
    Oct 10 18:31:00 ns01 postfix/qmgr[1639]: 58E9A20A3F: from=<>, size=3023, nrcpt=1 (queue active)
    Oct 10 22:31:00 ns01 postfix/smtpd[23856]: disconnect from unknown[127.0.0.1]
    Oct 10 18:31:00 ns01 amavis[1435]: (01435-02) Passed CLEAN, MYNETS LOCAL [127.0.0.1] [74.125.82.51] <> -> <support@ns01.delcowebhosting.com>, Message-ID: <CADzCQvGEZnOiyVx1wdYoziPW6f463R2MU_FT7EAZyj9V7rEWkg@mail.gmail.com>, mail_id: bQC6J9WLe1mT, Hits: -0.689, size: 2528, queued_as: 58E9A20A3F, 169 ms
    Oct 10 18:31:00 ns01 postfix/smtp[23831]: 1FE8F20AA9: to=<support@ns01.delcowebhosting.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.3, delays=0.13/0/0/0.17, dsn=2.0.0, status=sent (250 2.0.0 Ok, id=01435-02, from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 58E9A20A3F)
    Oct 10 18:31:00 ns01 postfix/qmgr[1639]: 1FE8F20AA9: removed
    Oct 10 18:31:00 ns01 postfix/local[23857]: 58E9A20A3F: to=<support@ns01.delcowebhosting.com>, relay=local, delay=0.09, delays=0.04/0.01/0/0.04, dsn=2.0.0, status=sent (delivered to mailbox)
    Oct 10 18:31:00 ns01 postfix/qmgr[1639]: 58E9A20A3F: removed
    Oct 10 18:31:29 ns01 postfix/smtpd[23800]: disconnect from mail-ww0-f51.google.com[74.125.82.51]
     

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