Email Mailbox : Send a Copy to Issue

Discussion in 'Installation/Configuration' started by strang3r, Dec 3, 2014.

  1. strang3r

    strang3r Member

    Hi,

    I have configured a domain example.com, and an email mailbox admin@example.com. and in mailbox I typed a secondary email (gmail) where it will send a copy - example@gmail.com.

    So, I tested by sending an email from testexample@gmail.com to admin@example.com . It get received and I can see it from webmail - squirrel.

    But it never send me a copy to example@gmail.com , I checked spam folder also . its not in there.

    Also I can replay back / or send email to example@gmail.com from webmail by using admin@example.com.

    How can fix this?. :(
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Check the mail.log of your server if gmail accepted or rejected the forwarded message to see if its an issue on the side of your server or gmail.
     
  3. strang3r

    strang3r Member

    Thank you.

    I removed my mail.log from var/log/mail.log for generating a better clean log.. Now it is not getting create..

    How do I create a mail log again?.

    I just made a deeper look on this issue and I found out that if I send an email from same server email address like this below......


    site1@serverdomain.com -> ste2@serverdomain + (send a copy to: example@gmail.com) = It works.

    But if I send an email from gmail then it don't works, I used same gmail address where I will also receive a copy of sent email.....

    example@gmail.com -> site2@serverdomain + ( send a copy to exaple@gmail.com ) = Send as copy to example@gmail.com don't works but get received in server mail. In log I noticed it actually do forward email top copy address after receiving but I never receive that.
     
  4. strang3r

    strang3r Member

    This is what I am getting in my Log.. It show as Forwarded and Sent but never sent to my gmail inbox....

    Code:
    Dec  3 08:24:31 server4 postfix/smtpd[3625]: connect from mail-lb0-f169.google.com[209.85.217.169]
    Dec  3 08:24:32 server4 postfix/smtpd[3625]: D06593424550: client=mail-lb0-f169.google.com[209.85.217.169]
    Dec  3 08:24:33 server4 postfix/cleanup[3637]: D06593424550: message-id=<CAEFn=qFUBU+FQzMR1LGTg_0n34E_MPjLX9dW8z1AWN8aKHvhDQ@mail.gmail.com>
    Dec  3 08:24:33 server4 postfix/qmgr[3388]: D06593424550: from=<helal.desk@gmail.com>, size=1717, nrcpt=1 (queue active)
    Dec  3 08:24:33 server4 postfix/smtpd[3625]: disconnect from mail-lb0-f169.google.com[209.85.217.169]
    Dec  3 08:24:33 server4 postfix/smtpd[3643]: connect from localhost.localdomain[127.0.0.1]
    Dec  3 08:24:33 server4 postfix/smtpd[3643]: 7EA6E3424552: client=localhost.localdomain[127.0.0.1]
    Dec  3 08:24:33 server4 postfix/cleanup[3637]: 7EA6E3424552: message-id=<CAEFn=qFUBU+FQzMR1LGTg_0n34E_MPjLX9dW8z1AWN8aKHvhDQ@mail.gmail.com>
    Dec  3 08:24:33 server4 postfix/qmgr[3388]: 7EA6E3424552: from=<helal.desk@gmail.com>, size=2215, nrcpt=1 (queue active)
    Dec  3 08:24:33 server4 amavis[2373]: (02373-01) Passed CLEAN {RelayedInbound}, [209.85.217.169]:37576 [209.85.217.169] <helal.desk@gmail.com> -> <hello@tuhinbhuiyan.com>, Queue-ID: D06593424550, Message-ID: <CAEFn=qFUBU+FQzMR1LGTg_0n34E_MPjLX9dW8z1AWN8aKHvhDQ@mail.gmail.com>, mail_id: I8RS0do5BYyS, Hits: -0.088, size: 1717, queued_as: 7EA6E3424552, 346 ms
    Dec  3 08:24:33 server4 postfix/smtp[3638]: D06593424550: to=<hello@tuhinbhuiyan.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.71, delays=0.35/0.02/0.01/0.34, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 7EA6E3424552)
    Dec  3 08:24:33 server4 postfix/qmgr[3388]: D06593424550: removed
    Dec  3 08:24:33 server4 dovecot: auth-worker(3646): mysql(localhost): Connected to database dbispconfig
    Dec  3 08:24:33 server4 postfix/pickup[3387]: 8F6B13424555: uid=5000 from=<helal.desk@gmail.com>
    Dec  3 08:24:33 server4 dovecot: lda(hello@tuhinbhuiyan.com): sieve: msgid=<CAEFn=qFUBU+FQzMR1LGTg_0n34E_MPjLX9dW8z1AWN8aKHvhDQ@mail.gmail.com>: forwarded to <helal.desk@gmail.com>
    Dec  3 08:24:33 server4 postfix/cleanup[3637]: 8F6B13424555: message-id=<CAEFn=qFUBU+FQzMR1LGTg_0n34E_MPjLX9dW8z1AWN8aKHvhDQ@mail.gmail.com>
    Dec  3 08:24:33 server4 postfix/qmgr[3388]: 8F6B13424555: from=<helal.desk@gmail.com>, size=2459, nrcpt=1 (queue active)
    Dec  3 08:24:33 server4 dovecot: lda(hello@tuhinbhuiyan.com): sieve: msgid=<CAEFn=qFUBU+FQzMR1LGTg_0n34E_MPjLX9dW8z1AWN8aKHvhDQ@mail.gmail.com>: stored mail into mailbox 'INBOX'
    Dec  3 08:24:33 server4 postfix/pipe[3644]: 7EA6E3424552: to=<hello@tuhinbhuiyan.com>, relay=dovecot, delay=0.07, delays=0.01/0.01/0/0.06, dsn=2.0.0, status=sent (delivered via dovecot service)
    Dec  3 08:24:33 server4 postfix/qmgr[3388]: 7EA6E3424552: removed
    Dec  3 08:24:33 server4 postfix/smtpd[3654]: connect from localhost.localdomain[127.0.0.1]
    Dec  3 08:24:33 server4 postfix/smtpd[3654]: C8C953424550: client=localhost.localdomain[127.0.0.1]
    Dec  3 08:24:33 server4 postfix/cleanup[3637]: C8C953424550: message-id=<CAEFn=qFUBU+FQzMR1LGTg_0n34E_MPjLX9dW8z1AWN8aKHvhDQ@mail.gmail.com>
    Dec  3 08:24:33 server4 postfix/qmgr[3388]: C8C953424550: from=<helal.desk@gmail.com>, size=2953, nrcpt=1 (queue active)
    Dec  3 08:24:33 server4 amavis[2374]: (02374-01) Passed CLEAN {RelayedOpenRelay}, [209.85.217.169] <helal.desk@gmail.com> -> <helal.desk@gmail.com>, Message-ID: <CAEFn=qFUBU+FQzMR1LGTg_0n34E_MPjLX9dW8z1AWN8aKHvhDQ@mail.gmail.com>, mail_id: wqGvAHonyzIT, Hits: -0.087, size: 2459, queued_as: C8C953424550, 256 ms
    Dec  3 08:24:33 server4 postfix/smtp[3638]: 8F6B13424555: to=<helal.desk@gmail.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.27, delays=0.01/0/0.01/0.25, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as C8C953424550)
    Dec  3 08:24:33 server4 postfix/qmgr[3388]: 8F6B13424555: removed
    
     
    Last edited: Dec 3, 2014

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