Email Error

Discussion in 'General' started by TheMetrix, Sep 20, 2006.

  1. TheMetrix

    TheMetrix New Member

    I have tried for the past couple of days to find out the cause of an error I am getting when trying to create an email account on any domain.

    The following error occurred:

    Field: Username
    The user name has to contain a minimum of 4 and a maximum of 32 letters or figures and has to begin with a letter.

    The username is 8 characters long, all consisting of letters.

    After Username: there is Email_User_ [field]

    Just in case that might be of any help
    Last edited: Sep 20, 2006
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Please chenge your user prefix setting from "Email_User_" to "email_user_". The user prefix must be always lowercase.
  3. TheMetrix

    TheMetrix New Member

    Worked great.


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