Hi. When setting the email domain spamfilter to policy 5 (kill at 5, tag2 at 3). The custumer email account inherits this policy, it not possible set its own spamfilter policy. From 3.1 manual: Please note that this setting overrides the spamfilter setting of the mail domain (no matter what spamfilter level you chose for the mail domain; this is true even if you disabled the spamfilter for the mail domain), with one exception: If you choose to not enable the spamfilter for this email account, but the spamfilter is enabled for the mail domain, then the spamfilter setting of the mail domain is used for this email account. My test shows that this is not true in our system. Can you confirm that the manual is correct ?