Email Attachment Problem

Discussion in 'Installation/Configuration' started by joel_griego, Feb 11, 2009.

  1. joel_griego

    joel_griego New Member

    Hi Guys!

    I have a problem with one of my email systems. Actually, I followed Sir Falko's Perfect server and then I installed Squirrelmail as my webmail client. This is the situation, I will send email to my friend using squirrelmail and attaching a file to my message (the filename of the attached file is example.pdf). My friends will then recieve the email using MS Outlook or Outlook Express, but the the attachment was renamed to ATT0001.dat. Its really weird, all outlook express msoutlook clients were recieving the email with the attachment ATT0001.dat or AT0002.dat... and so on. But when I send the same email to some of my friends using thunderbird or yahoo mail, the attachment was ok. Did you have any of these experience? Is the problem on my email system? Thanks.

    Cheers,
    Joel
     
  2. falko

    falko Super Moderator Howtoforge Staff Moderator HowtoForge Supporter ISPConfig Developer

    What's in ATT0001.dat? Does it contain an error message?
     
  3. joel_griego

    joel_griego New Member

    No Sir it didn't show any errors on the email and nothing was changed on the email except that the attachment was renamed to AT00001.dat or sometimes AT00003... and so on.. But it only occurs on ms outlook and outlook express users who received my email. On other email users my email was just fine.

    Joel
     
  4. joel_griego

    joel_griego New Member

    Actually, for example, the file I attached was example.pdf, when it arrives to my recipient, it was renamed as AT0009.dat. but when I he/she saves the attachment and rename it as example.pdf. It can be opened without errors. Its as if the attachment was just renamed. I dont know if this is an issue with outlook or msoutlook. because other email clients clients can recieve the attachments without any problem.

    Joel
     
  5. falko

    falko Super Moderator Howtoforge Staff Moderator HowtoForge Supporter ISPConfig Developer

    Not sure why this happens. Any errors in your mail log?
     
  6. joel_griego

    joel_griego New Member

    My logs are clean. No errors. But what I noticed is I encountered this in Ubuntu 8.10 servers. On 8.04, nothing of this problems.

    Joel
     
  7. falko

    falko Super Moderator Howtoforge Staff Moderator HowtoForge Supporter ISPConfig Developer

    Is your SquirrelMail running on port 81? If so, are there any errors in the error log in /root/ispconfig/httpd/logs?
     
  8. joel_griego

    joel_griego New Member

    Yes. Everything is fine with the ports. I used 80. I didn't use ISPconfig but what I noticed is all the servers that I made with Ubuntu 8.10 has the problem. But Ubuntu 8.04 has no problem at all with the attachment. I will just try to rebuild again the perfect server on Ubuntu 8.10 then I will post again if the problem still occurs. Thank you very much sir.

    Joel
     

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