Email address problem (ISPConfig)

Discussion in 'Installation/Configuration' started by birumerah, Apr 3, 2007.

  1. birumerah

    birumerah New Member

    Dear all,

    i have configure my ubuntu server using ispconfig base on tutorial on howtoforge.

    when i try to create an email user bm1_info with the address info@softnet.web.id and send an email using that account to sofnet@gmail.com,
    on softnet@gmail.com inbox email sender is bm1_info@example.com :(.

    i think, i make some mistake, but don't know where?

    can anybody help me?

    thanx for any response
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    I guess you send the email with webmail? Please go to options in webmail and set a correct sender email address.
     
  3. birumerah

    birumerah New Member

    thanx, it now working :).

    but, still problem when i reply from gmail, no email on info@softnet.web.id inbox
     
  4. edge

    edge Active Member Moderator

    Sounds like a DNS MX problem.
    Please test your domain at www.dnsreport.com
    Enter your domain in the DNS report box, and see if your MX record is okay.
     
  5. birumerah

    birumerah New Member

    i get this message from softnet@gmail.com

    This is the mail system at host softwareinc.info.

    I'm sorry to have to inform you that your message could not
    be delivered to one or more recipients. It's attached below.

    For further assistance, please send mail to <postmaster>

    If you do so, please include this problem report. You can
    delete your own text from the attached returned message.

    The mail system

    <bm6_info@mail.softwareinc.info> (expanded from <info@softnet.web.id>): mail for
    mail.softwareinc.info loops back to myself

    Final-Recipient: rfc822; bm6_info@mail.softwareinc.info
    Original-Recipient: rfc822;info@softnet.web.id
    Action: failed
    Status: 5.4.6
    Diagnostic-Code: X-Postfix; mail for mail.softwareinc.info loops back to myself

    ----

    Fyi, sofwareinc.info is my main domain on ubuntu server, why i get this error?

    thanx for all response
     
  6. till

    till Super Moderator Staff Member ISPConfig Developer

    Please add the line:

    mail.softwareinc.info

    at the end of the file /etc/postfix/local-host-names and restart postfix.
     
  7. birumerah

    birumerah New Member

    thanx for your advice,

    but,
    after i restart postfix and try send an email from gmail, i still get the same error :(
     
  8. till

    till Super Moderator Staff Member ISPConfig Developer

    Please post an excerpt of your mail log which conatins the lines that appear when you send a email.
     
  9. birumerah

    birumerah New Member

    This is log from /var/log/mail.log

    Apr 6 23:41:10 christiono postfix/smtpd[28227]: connect from nz-out-0506.google.com[64.233.162.238]
    Apr 6 23:41:11 christiono postfix/smtpd[28227]: BC1F22CAA12: client=nz-out-0506.google.com[64.233.162.238]
    Apr 6 23:41:12 christiono postfix/cleanup[28231]: BC1F22CAA12: message-id=<70dff0950704060941yf1a9e6ah7adec596d7b9b6f0@mail.gmail.com>
    Apr 6 23:41:12 christiono postfix/qmgr[5451]: BC1F22CAA12: from=<christiono@gmail.com>, size=2258, nrcpt=1 (queue active)
    Apr 6 23:41:18 christiono postfix/smtp[28232]: BC1F22CAA12: to=<bm6_info@mail.softwareinc.info>, orig_to=<info@softnet.web.id>, relay=none, delay=7.1, delays=0.83/0.01/6.2/0, dsn=5.4.6, status=bounced (mail for mail.softwareinc.info loops back to myself)
    Apr 6 23:41:18 christiono postfix/cleanup[28231]: 963022CAACF: message-id=<20070406164118.963022CAACF@softwareinc.info>
    Apr 6 23:41:18 christiono postfix/qmgr[5451]: 963022CAACF: from=<>, size=4119, nrcpt=1 (queue active)
    Apr 6 23:41:18 christiono postfix/bounce[28235]: BC1F22CAA12: sender non-delivery notification: 963022CAACF
    Apr 6 23:41:18 christiono postfix/qmgr[5451]: BC1F22CAA12: removed
    Apr 6 23:41:24 christiono postfix/smtp[28236]: 963022CAACF: to=<christiono@gmail.com>, relay=gmail-smtp-in.l.google.com[72.14.253.27]:25, delay=5.5, delays=0.06/0.01/1.1/4.3, dsn=2.0.0, status=sent (250 2.0.0 OK 1175877710 n22si5158966pof)
    Apr 6 23:41:24 christiono postfix/qmgr[5451]: 963022CAACF: removed
    Apr 6 23:41:42 christiono postfix/smtpd[28227]: disconnect from nz-out-0506.google.com[64.233.162.238]

    thanx for your help
     
  10. falko

    falko Super Moderator ISPConfig Developer

    Please add mail.softwareinc.info at the end of /etc/postfix/local-host-names and restart Postfix.
     
  11. birumerah

    birumerah New Member

    thanx falco,

    now its working well.
     

Share This Page