ehy site can't be loaded error message shown for a few seconds?

Discussion in 'Installation/Configuration' started by skysky, Jan 18, 2021.

  1. skysky

    skysky Member


    Sometimes when opening a web page, it shows 404 error or this site can't be loaded error message for a few seconds, than the page shows.

    The server loading is low with many free memory.

    I am running Ubuntu 18.04 + Nginx + Ispconfig 3. I wonder what is causing this, and how to troubleshoot.
  2. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    Check the error log for that web to see what's going wrong.
  3. Jeremy007

    Jeremy007 Member

    Also check to if you have the correct php.ini and directive settings
  4. skysky

    skysky Member

    I checked nginx and website error logs, can not see anything related.
    this issue only happens sometime, and working fine 95% of the time. I don't know what php.ini settings may be causing this.
  5. Jeremy007

    Jeremy007 Member

    Very strange. Then it definitely looks like there could be something wrong with your server availability or bind. Try pinging your server a few times from an other server and check the response log

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