dns problem

Discussion in 'General' started by Dona, Jun 18, 2018.

  1. Dona

    Dona New Member

    I installed Debian 9 and ispconfig 3 and everything went smoothly, but when I try add domain, it's unreachable.

    My domain name: webcon.fi
    Nameservers: nscache-1.online.net and nscache-2.online.net

    My domain registrant doesn't accept these nameservers.
    I get these errors: " The nameservers that are given for these domains are not equal into NS-records."
    RCODE: Refused

    And these are my dns records at my server:

    $TTL 3600
    @ IN SOA nscache-1.online.net. tommi.huttunen.gmail.com. (
    2018061401 ; serial, todays date + todays serial #
    7200 ; refresh, seconds
    540 ; retry, seconds
    604800 ; expire, seconds
    3600 ) ; minimum, seconds

    mail 3600 A
    webcon.fi. 3600 A
    www 3600 A
    webcon.fi. 3600 MX 10 mail.webcon.fi.
    webcon.fi. 3600 NS nscache-2.online.net.
    webcon.fi. 3600 NS nscache-1.online.net.
    webcon.fi. 3600 TXT "v=spf1 mx a ~all"

    And when I run: DIG webcon.fi
    I get:

    ; <<>> DiG 9.10.3-P4-Debian <<>> webcon.fi
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 38152
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1

    ; EDNS: version: 0, flags:; udp: 4096
    ;webcon.fi. IN A

    ;; Query time: 20 msec
    ;; SERVER:
    ;; WHEN: Mon Jun 18 18:04:05 CEST 2018
    ;; MSG SIZE rcvd: 38

    So there is no ANSWER SECTION at all.

    Where might be the problem?
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    The domains nscache-2.online.net and nscache-1.online.net point to your ISPConfig server IP? If not, then the NS records are wrong as your ISPConfig server is not the authoritative DNS server for that zone then.
  3. Dona

    Dona New Member

    I asked this from my dedicated server provider and they answered like this:
    "You will need to set up your own NS records".
    How can I do this with ispconfig? I read somewhere that I would need two different servers.
    Wouldn't it be enough if I order additional ip?
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    You can try it with one IP first before you get a second one, it might work.

    1) Add 2 new A-Records to that zone:

    "ns1" with your server IP
    "ns2" with your server IP

    2) then change the two ns records of the zone, so that:

    nscache-1.online.net. becomes ns1.webcon.fi. (with a dot after fi).
    nscache-2.online.net. becomes ns2.webcon.fi. (with a dot after fi).
  5. Dona

    Dona New Member

    My domain registrar requires two different IPs.
    So if I get additional ip and put ns2 with that IP and ns1 with my server original ip?
  6. Dona

    Dona New Member

    I noticed that when put ns1.webcon.fi and ns2.webcon.fi, domain registrar system requires ip addresses.
    But if try to put for example ns1.webcon.net and ns2.webcon.net, it doesn't require ip addresses.
    So the system requires name server ip addresses, if domain name is ending with .fi

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