discrepancy between imap directory after migration

Discussion in 'General' started by nelchael81, May 18, 2020.

  1. nelchael81

    nelchael81 New Member

    I am migrating mail accounts from an old server with ispconfig to a new server with ispconfig ISPConfig Version: 3.1dev.
    Unfortunately, the list of imap folders of the old server is different from that of the new server:

    Old server folders:
    .Sent Items/

    New server folders:
    .Deleted Messages/
    .Sent Items/
    .Sent Messages/
    .INBOX.Deleted Messages/

    Did I miss something during the migration?
    is there any way to fix it?
  2. Jesse Norell

    Jesse Norell ISPConfig Developer Staff Member ISPConfig Developer

    How did you migrate that, using the ISPConfig migration toolkit? There's a proper support channel for that (I believe via email), but I think (not positive) that uses scp of data from the old to new server.

    It looks like you have all the same folders from the old server as well as some new ones .. is all your old mail there? If so, you can just move any mail which you want to keep out of the new folders and delete them. That's probably viable to do manually if it's a small number of accounts, but if it's large, you'd need another approach. Is the new server live, or you're still testing your migration and fixing issues prior to cutting over?
  3. nelchael81

    nelchael81 New Member

    Yes, I use ispconfig migration tool, but I don't think the problem is related to migration.
    Customers use roundcube to access webmail.
    Maybe roundcube creates extra folders?
  4. Steini86

    Steini86 Active Member

    The additional folders are created by the client software. If the server would have created them, they would be in english ;)
    (As long as you did not mess with the dovecot config)
    What fix? What do you want to achieve? In Roundcube -> Settings -> Special folders -> Choose special folders (use english names, they should appear in localized language afterwards)
  5. nelchael81

    nelchael81 New Member

    This is the FIX
    $config['default_folders'] = array('INBOX', 'Drafts', 'Sent', 'Junk', 'Trash');
    This configuration line was present in the old roundcube config.
    I added it to the new roundcube config and the problem didn't come back with the other accounts.

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