Directory list in user folder

Hello!

I have Ubuntu 12.04.1 LTS and ISPConfig3 final.

in root folder of one of our client I see this directory:

Code:

/bin
/cgi-bin
/dev
/etc
/home
/lib
/lib64
~log
/run
/ssl
/tmp
/usr
/var
/web

For this client enabled CRON URL.
SSH for this user is disabled, there are no SSH users in system (in ISPConfig panel).
But in /etc/group i see

Code:

root:x:0:
client4:x:5021:
sshusers:x:5002:web35

In other clients we have standart folder list:

/cgi-bin
~log
/ssl
/tmp
/web

Question is: It is normal if enable CRON - automatically system create this folder for that user?
The additional folders chown is root.

Thank you.