Custom email rules Reseller

Discussion in 'Installation/Configuration' started by Steffan, Apr 12, 2021.

  1. Steffan

    Steffan Member

    Hello,

    I have a reseller that wants to forward email filtered on subject
    i can add this as admin to custom rules.
    But this field is not visible for the reseller.
    I cant find any setting to activate this for him.
    Is this possible?

    In the normal mail filter you cant forward to another mailadres, only to a mailmap.
     
  2. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    You can either enable it for all users or not at all under System -> Main config -> Mail -> Show custom mailfilter tab in mail account details.
     
  3. Steffan

    Steffan Member

    You mean
    System > Interface configuration > mail

    The option: Show custom mailfilter tab in mail account details
    it is, and wass allready enabled

    but when i login as the reseller.
    I only see the tabs:
    Mailbox - Autoresponder - Mail filter - Backup
    Not the custom mailfilter tab
     
  4. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    Which ISPConfig version are you on?
     
  5. Steffan

    Steffan Member

    version 3.2.3
     
  6. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    Hm, it could be that it's not available to resellers.
     
  7. Steffan

    Steffan Member

    I checked another server.
    it is also not pressent under normal users
     
  8. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    Hm, I suspect only the mailuser can see it. So if you log in to the panel with the mailbox credentials, you can see it.

    Imo it should be shown to resellers and clients as well - I'll discuss it.
     
  9. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    nvm, it's only shown to admins. @Jesse Norell is there any risk when making this available to all users?
     
  10. Jesse Norell

    Jesse Norell ISPConfig Developer Staff Member ISPConfig Developer

    I don't think there's any risk in allowing users to specify manual filters here, in the sense that you're asking (assuming the field contents are correctly encoded/escaped/handled). There probably is a risk in increasing your support load, as you can track the percent of users who could competently manage writing their own custom sieve filters on one hand. :)

    A better solution would probably be to have the customer use a sieve rule editor and upload the rules via managesieve. Roundcube has a quite nice one, and some other mail clients have them as well.

    And a feature request to add a 'Forward' action to the currently available actions might be in order; it's probably a fairly easy feature to add.
     

Share This Page