creating mail account on co-domains

Discussion in 'Tips/Tricks/Mods' started by freesqrt, May 22, 2008.

  1. freesqrt

    freesqrt New Member

    Hi there,

    Recently I moved to ISPconfig to control our domain and subdomains (co-domains) elec.mydomain.con, and so on.
    I had to define main domain and all co-domains independently in ISPconfig -> ISP manager.
    but when I create mail/ftp account in and other co-domains, users can not login to their webmail (such as UebiMiau).

    where is the problem?

  2. Hans

    Hans Moderator ISPConfig Developer

    Did you enable the Maildir format in ISPConfig under Mangement > Server > Settings > Email? If you create a co-domain for www.mydomain.tld like www.codomain.tld, also create the co-domain codomain.tld (without www).
  3. freesqrt

    freesqrt New Member

    Dear Hans,

    Thank you very much for reply quickly and helpful.
    I found that some domains such as has not co-domain and their co-domain panel are empty. I try to make a record in co-domain panel with domain "". but ISPconfig respond me that:
    " The name is already in use by another site or domain."

    how can I remove previous setting that remained in ISPconfig mind (or database)?

    other domains that has co-domain records work perfectly!

    Last edited: May 22, 2008
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    Please empty the ecycle bin.
  5. freesqrt

    freesqrt New Member

    Hi till,

    I had done that but yet ISPconfig say the same message.
  6. till

    till Super Moderator Staff Member ISPConfig Developer

    And you are sure that you have not created any other site or co-domain for the domain under another client?
  7. freesqrt

    freesqrt New Member

    We have just 1 user with 12 sites. and no one has co-domain except its own domain.

  8. falko

    falko Super Moderator ISPConfig Developer

    So you created a web site and then tried to create the Co-Domain for the same web site?
  9. freesqrt

    freesqrt New Member

    Hi Falko,

    Yes, exactly.
    for other domains such as "" or "" automatically these co-domains has been created. but for "" exceptionally, this co-domain has not been created (I think I removed it by myself). and now I can not create it again.

    can I delete its record from ISPconfig database directly? if yes how?

    Last edited: May 25, 2008
  10. falko

    falko Super Moderator ISPConfig Developer

    Why do you need a Co-Domain for the web site

    Are you absolutely sure you've checked all recycle bins?
  11. freesqrt

    freesqrt New Member

    As I sead, when I create mail/ftp user for domain, they can not login into their webmail (such as UebiMiau). unless (as Hans advised) there is a co-domain "" in co-domain panel of this domain.
    I have 11 of such domains that all of them has corresponding co-domains and all of their users can login correctly except "elec.mydomain.con".

    Yes I removed anything in recycle bin.
    can I delete its record from ISPconfig database directly? if yes how?

    Thank you,
  12. falko

    falko Super Moderator ISPConfig Developer

    There's a high risk of messing up the database, so you should make a backup before you try this.
    You must delete the record from the isp_isp_domain, isp_dep, and isp_nodes tables.
  13. freesqrt

    freesqrt New Member

    Thank you very much Falko,

    I removed from ISP manager and DNS manager panels and then removed related record from table "isp_isp_domain". after that create this domain again. its co-domain created automatically and now works perfect. I hope to continue this healthy system.
  14. DrmCtchr

    DrmCtchr New Member

  15. DrmCtchr

    DrmCtchr New Member

    never mind I see how this works.. anytime you create an email user [email protected] and you have a co-domain of Then all emails to [email protected] will be delivered to the [email protected] 's mailbox.

    Sorry for the question!


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