COnfiguring Thunderbird to work with ISP Config

Discussion in 'General' started by smokinjo, Apr 10, 2014.

  1. smokinjo

    smokinjo Member

    Hello,

    I have been slowly easing myself into using ISP Config. The webserver side of things have been working for us.

    I have set up the email part of things, and I use Thunderbird for my mail (and will eventually use iPhone and Android to read mail too).

    While using TBird to log in I have not been able to get mail to work for sending or receiving. The connection either times out or is refused.

    I tried all settings:
    connection security: none, STARTTLS and SSLTLS
    auth methods: normal password, encrypted password, Kerberos/GSSAPI, NTLM, TLS

    I point the IMAP to imap.website.com
    I point the SMTP to smtp.website.com

    The DNS is set up for the domain.

    Thanks for any pointers ideas.

    Have a great day!

    Joseph
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    check the mail.log file on the server for errors.
     
  3. smokinjo

    smokinjo Member

    Hello,

    I will check the logs as you suggest.

    But, I guess the question that I also should have asked is:

    How does one configure the:

    connection security
    authentication method

    from with in ISP Config.

    Everything thast I have read pertains to hwo to create website, emails, ftp accounts on the ISP config interface.

    But, I have yet to see anything relating to the two topics I brought up:

    connection security
    authentication method

    Once I know how ISP Config sets these parameters, then I can more easily configure my email client.

    As it stands, I am stabbing in the dark, and I just want to clarify this, and learn how to configure these parameters in ISP COnfig.

    Thanks

    Joseph
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    There has nothing to be configured in ispconfig and thunderbird detecs the correct settings autmaitcally, when you add an account. Check the log to fix your email connectivity issue and the other thigs will start working.

    Btw. thunderbird has a small bug, it removes the @domain.tld part of the username in its wizard. just add it again when you see that it was removed.
     
  5. mitsos

    mitsos New Member

    Code:
    Incoming Server: host.domain
    Port: 993
    Notes: SSL/TLS Normal password
    
    Outgoing Server: host.domain
    Port: 465
    Notes: SSL/TLS Normal Password
    
    As used in a production environment, and those instructions are forwarded to new clients. TLS enabled (as it should). As mentioned, make sure the @domain part is not missing from the username.
     

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