Is there any way client without ssh access can view his apache log files. Those log files are in home directory. And permissions seems to be right from console. Code: [email protected] then Code: [email protected][email protected] i create a ordinary ftp user from site account administration panel and try to access folders i get such output (looks fine) Code: .... Status: Connecting to 22.214.171.124:21... Status: Connection established, waiting for welcome message... Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ---------- Response: 220-You are user number 1 of 50 allowed. Response: 220-Local time is now 21:00. Server port: 21. Response: 220-This is a private system - No anonymous login Response: 220-IPv6 connections are also welcome on this server. Response: 220 You will be disconnected after 15 minutes of inactivity. Command: USER ftpuser1 Response: 331 User ftpuser1 OK. Password required Command: PASS ****** Response: 230-User ftpuser1 has group access to: client9 sshusers Response: 230 OK. Current restricted directory is / Command: OPTS UTF8 ON Response: 200 OK, UTF-8 enabled Status: Connected Status: Retrieving directory listing... Command: PWD Response: 257 "/" is your current location Command: TYPE I Response: 200 TYPE is now 8-bit binary Command: PASV Response: 227 Entering Passive Mode (11,111,13,210,135,216) Command: MLSD Response: 150 Accepted data connection Response: 226-Options: -a -l Response: 226 8 matches total Status: Directory listing successful but when i try access "log" folder i get and folder inside is empty: Code: Command: CWD /log Response: 250 OK. Current directory is /log Command: PWD Response: 257 "/log" is your current location Command: PASV Response: 227 Entering Passive Mode (11,111,13,210,230,174) Command: MLSD Response: 150 Accepted data connection Response: 226-Sorry, we were unable to read [.] Response: 226-Options: -a -l Response: 226 0 matches total Status: Directory listing successful so i think there is something about that. Sorry, we were unable to read [.] with backup folder even shorter story Code: Command: CWD /backup Response: 550 Can't change directory to /backup: Permission denied Error: Failed to retrieve directory listing missing backups also. (yesterday i set up backups from admin user > Sites > Website > Backup > Daily "10". PS. My setup Ubuntu 10.10 ISPConfig 126.96.36.199 according to manual.