changing customer username

Discussion in 'General' started by themark, Sep 7, 2011.

  1. themark

    themark Member

    Hi there...on ispconfig 3 it's safe change the user, username?

    I mean...database, the ftp user created...will be saw when the customer will made the login with the new credentials?

    THank you
    :)
     
  2. till

    till Super Moderator

    If you used the customer username as database or ftp prefix, then a change of the username will cause problems. If you used the numeric userid as prefix, then no problems will occur.
     
  3. themark

    themark Member

    yes i use the customer username :(

    There is a safe way that i can try to follow in order to change the username of a customer?
    :confused::(
     
  4. till

    till Super Moderator

    The following steps might wor:

    1) Empty the prefix fields under system > interface confg. Write down which exact prefixes you used before.
    2) Edit the FTP / Shell / DB users and database names of the customer where you want to change the username so that they match the new usernamame.
    3) Enable the prefixes again under system > interface config.
    4) Change the username in the client settings.

    You should ensure that noone creates or edits other users while you do this.

    Just to be sure, make a backup of the mysql databases and websites of that client first and also a backup of the ispconfig database before you start.
     

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