Can't receive emails from one domain

Discussion in 'Installation/Configuration' started by ScorpSoul, Jan 10, 2013.

  1. ScorpSoul

    ScorpSoul New Member

    Hi I've just installed ISPconfig using this tutorial:

    I have 2 domains, one from a client and my own, that's used as hostname for the server itself.

    The client domain can receive and send emails, I however can only send emails.

    All the mails get bounced
    This is the mail system at host

    I'm sorry to have to inform you that your message could not
    be delivered to one or more recipients. It's attached below.

    For further assistance, please send mail to postmaster.

    If you do so, please include this problem report. You can
    delete your own text from the attached returned message.

    The mail system

    <[email protected]>: unknown user: "ruben"

    Final-Recipient: rfc822; [email protected]
    Original-Recipient: rfc822;[email protected]
    Action: failed
    Status: 5.1.1
    Diagnostic-Code: X-Postfix; unknown user: "ruben"

    ---------- Mensagem reencaminhada ----------
    From: ScorpSoul <[email protected]>
    To: [email protected]
    Date: Thu, 10 Jan 2013 08:50:43 +0000
    Subject: teste


    I have added the domains on Email tab, created all the users, I can even login on squirrel, and I've googled this for the last 4 hours with no success...

    I hope you can help me
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    A domain that is used as hostname for the server can not be used to receive emails, thats why the perfect setup guides use a subdomain as hostname.

    Chnage all occurrences of your domain in these files to a subdomain. If your domain is e.g. yordomain.tld, change it to server1.yourdomain.tld

    The files are:


    Then restart your server.

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