Can't get site FTP accounts to work

Discussion in 'Installation/Configuration' started by DennyCrane, Feb 27, 2009.

  1. DennyCrane

    DennyCrane New Member

    So after setting up my first site I added an FTP user. I enter the IP as the host, then the username and password and connect.

    This is what I get:

    Response: 230 User web7_user logged in
    Status: Connected
    Status: Retrieving directory listing...
    Command: PWD
    Response: 257 "/" is the current directory
    Command: TYPE I
    Response: 200 Type set to I
    Command: PASV
    Response: 227 Entering Passive Mode (123,123,123,123,220,252).
    Command: LIST
    Error: Connection timed out
    Error: Failed to retrieve directory listing

    What is going on? Any help would be greatly appreciated.

    EDIT: Duh -- it's my firewall configuration. I had only opened port 21. I guess I have to open a whole range of other ports since it will pick a random one or something?
    Last edited: Oct 17, 2011
  2. falko

    falko Super Moderator ISPConfig Developer

    Try active transfers in your FTP client.

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