Cannot Reach Index Page For My Website

Discussion in 'Installation/Configuration' started by frperalta1, Feb 3, 2013.

  1. frperalta1

    frperalta1 New Member HowtoForge Supporter

    I am not able to get to the default index page for my website but I can get to the default Amazon Linux AMI Test Page when I use ""

    I am able to get to the default index page for my website if I use ""

    I am using ISPConfig 3.0.46

    My OS is Linux 3.2.34-55.46.amzn1.x86_64 #1 SMP Tue Nov 20 10:06:15 UTC 2012

    I believe the issue might be with my httpd.conf file. The following is the content of that file:

    [[email protected] ec2-user]# grep -v ^# /etc/httpd/conf/httpd.conf | grep -v ^$
    ServerTokens OS
    ServerRoot "/etc/httpd"
    PidFile run/
    Timeout 60
    KeepAlive Off
    MaxKeepAliveRequests 100
    KeepAliveTimeout 15
    <IfModule prefork.c>
    StartServers 8
    MinSpareServers 5
    MaxSpareServers 20
    ServerLimit 256
    MaxClients 256
    MaxRequestsPerChild 4000
    <IfModule worker.c>
    StartServers 4
    MaxClients 300
    MinSpareThreads 25
    MaxSpareThreads 75
    ThreadsPerChild 25
    MaxRequestsPerChild 0
    Listen 80
    LoadModule auth_basic_module modules/
    LoadModule auth_digest_module modules/
    LoadModule authn_file_module modules/
    LoadModule authn_alias_module modules/
    LoadModule authn_anon_module modules/
    LoadModule authn_dbm_module modules/
    LoadModule authn_default_module modules/
    LoadModule authz_host_module modules/
    LoadModule authz_user_module modules/
    LoadModule authz_owner_module modules/
    LoadModule authz_groupfile_module modules/
    LoadModule authz_dbm_module modules/
    LoadModule authz_default_module modules/
    LoadModule ldap_module modules/
    LoadModule authnz_ldap_module modules/
    LoadModule include_module modules/
    LoadModule log_config_module modules/
    LoadModule logio_module modules/
    LoadModule env_module modules/
    LoadModule ext_filter_module modules/
    LoadModule mime_magic_module modules/
    LoadModule expires_module modules/
    LoadModule deflate_module modules/
    LoadModule headers_module modules/
    LoadModule usertrack_module modules/
    LoadModule setenvif_module modules/
    LoadModule mime_module modules/
    LoadModule dav_module modules/
    LoadModule status_module modules/
    LoadModule autoindex_module modules/
    LoadModule info_module modules/
    LoadModule dav_fs_module modules/
    LoadModule vhost_alias_module modules/
    LoadModule negotiation_module modules/
    LoadModule dir_module modules/
    LoadModule actions_module modules/
    LoadModule speling_module modules/
    LoadModule userdir_module modules/
    LoadModule alias_module modules/
    LoadModule substitute_module modules/
    LoadModule rewrite_module modules/
    LoadModule proxy_module modules/
    LoadModule proxy_balancer_module modules/
    LoadModule proxy_ftp_module modules/
    LoadModule proxy_http_module modules/
    LoadModule proxy_ajp_module modules/
    LoadModule proxy_connect_module modules/
    LoadModule cache_module modules/
    LoadModule suexec_module modules/
    LoadModule disk_cache_module modules/
    LoadModule cgi_module modules/
    LoadModule version_module modules/
    Include conf.d/*.conf
    User apache
    Group apache
    ServerAdmin [email protected]
    UseCanonicalName Off
    DocumentRoot "/var/www"
    <Directory />
    Options FollowSymLinks
    AllowOverride None
    <Directory "/var/www">
    Options Indexes FollowSymLinks
    AllowOverride None
    Order allow,deny
    Allow from all
    <IfModule mod_userdir.c>
    # UserDir is disabled by default since it can confirm the presence
    # of a username on the system (depending on home directory
    # permissions).
    UserDir disabled
    # To enable requests to /~user/ to serve the user's public_html
    # directory, remove the "UserDir disabled" line above, and uncomment
    # the following line instead:
    #UserDir public_html
    DirectoryIndex index.html index.htm index.shtml index.cgi index.php index.php3
    AccessFileName .htaccess
    <Files ~ "^\.ht">
    Order allow,deny
    Deny from all
    Satisfy All
    TypesConfig /etc/mime.types
    DefaultType text/plain
    <IfModule mod_mime_magic.c>
    MIMEMagicFile conf/magic
    HostnameLookups Off
    ErrorLog logs/error_log
    LogLevel warn
    LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\"" combined
    LogFormat "%h %l %u %t \"%r\" %>s %b" common
    LogFormat "%{Referer}i -> %U" referer
    LogFormat "%{User-agent}i" agent
    CustomLog logs/access_log combined
    ServerSignature Off
    Alias /icons/ "/var/www/icons/"
    <Directory "/var/www/icons">
    Options Indexes MultiViews FollowSymLinks
    AllowOverride None
    Order allow,deny
    Allow from all
    <IfModule mod_dav_fs.c>
    # Location of the WebDAV lock database.
    DAVLockDB /var/lib/dav/lockdb
    ScriptAlias /cgi-bin/ "/var/www/cgi-bin/"
    <Directory "/var/www/cgi-bin">
    AllowOverride None
    Options None
    Order allow,deny
    Allow from all
    IndexOptions FancyIndexing VersionSort NameWidth=* HTMLTable Charset=UTF-8
    AddIconByEncoding (CMP,/icons/compressed.gif) x-compress x-gzip
    AddIconByType (TXT,/icons/text.gif) text/*
    AddIconByType (IMG,/icons/image2.gif) image/*
    AddIconByType (SND,/icons/sound2.gif) audio/*
    AddIconByType (VID,/icons/movie.gif) video/*
    AddIcon /icons/binary.gif .bin .exe
    AddIcon /icons/binhex.gif .hqx
    AddIcon /icons/tar.gif .tar
    AddIcon /icons/world2.gif .wrl .wrl.gz .vrml .vrm .iv
    AddIcon /icons/compressed.gif .Z .z .tgz .gz .zip
    AddIcon /icons/a.gif .ps .ai .eps
    AddIcon /icons/layout.gif .html .shtml .htm .pdf
    AddIcon /icons/text.gif .txt
    AddIcon /icons/c.gif .c
    AddIcon /icons/p.gif .pl .py
    AddIcon /icons/f.gif .for
    AddIcon /icons/dvi.gif .dvi
    AddIcon /icons/uuencoded.gif .uu
    AddIcon /icons/script.gif .conf .sh .shar .csh .ksh .tcl
    AddIcon /icons/tex.gif .tex
    AddIcon /icons/bomb.gif core
    AddIcon /icons/back.gif ..
    AddIcon /icons/hand.right.gif README
    AddIcon /icons/folder.gif ^^DIRECTORY^^
    AddIcon /icons/blank.gif ^^BLANKICON^^
    DefaultIcon /icons/unknown.gif
    ReadmeName README.html
    HeaderName HEADER.html
    IndexIgnore .??* *~ *# HEADER* README* RCS CVS *,v *,t
    AddLanguage ca .ca
    AddLanguage cs .cz .cs
    AddLanguage da .dk
    AddLanguage de .de
    AddLanguage el .el
    AddLanguage en .en
    AddLanguage eo .eo
    AddLanguage es .es
    AddLanguage et .et
    AddLanguage fr .fr
    AddLanguage he .he
    AddLanguage hr .hr
    AddLanguage it .it
    AddLanguage ja .ja
    AddLanguage ko .ko
    AddLanguage ltz .ltz
    AddLanguage nl .nl
    AddLanguage nn .nn
    AddLanguage no .no
    AddLanguage pl .po
    AddLanguage pt .pt
    AddLanguage pt-BR .pt-br
    AddLanguage ru .ru
    AddLanguage sv .sv
    AddLanguage zh-CN .zh-cn
    AddLanguage zh-TW .zh-tw
    LanguagePriority en ca cs da de el eo es et fr he hr it ja ko ltz nl nn no pl pt pt-BR ru sv zh-CN zh-TW
    ForceLanguagePriority Prefer Fallback
    AddDefaultCharset UTF-8
    AddType application/x-compress .Z
    AddType application/x-gzip .gz .tgz
    AddType application/x-x509-ca-cert .crt
    AddType application/x-pkcs7-crl .crl
    AddHandler type-map var
    AddType text/html .shtml
    AddOutputFilter INCLUDES .shtml
    Alias /error/ "/var/www/error/"
    <IfModule mod_negotiation.c>
    <IfModule mod_include.c>
    <Directory "/var/www/error">
    AllowOverride None
    Options IncludesNoExec
    AddOutputFilter Includes html
    AddHandler type-map var
    Order allow,deny
    Allow from all
    LanguagePriority en es de fr
    ForceLanguagePriority Prefer Fallback
    BrowserMatch "Mozilla/2" nokeepalive
    BrowserMatch "MSIE 4\.0b2;" nokeepalive downgrade-1.0 force-response-1.0
    BrowserMatch "RealPlayer 4\.0" force-response-1.0
    BrowserMatch "Java/1\.0" force-response-1.0
    BrowserMatch "JDK/1\.0" force-response-1.0
    BrowserMatch "Microsoft Data Access Internet Publishing Provider" redirect-carefully
    BrowserMatch "MS FrontPage" redirect-carefully
    BrowserMatch "^WebDrive" redirect-carefully
    BrowserMatch "^WebDAVFS/1.[0123]" redirect-carefully
    BrowserMatch "^gnome-vfs/1.0" redirect-carefully
    BrowserMatch "^XML Spy" redirect-carefully
    BrowserMatch "^Dreamweaver-WebDAV-SCM1" redirect-carefully
    NameVirtualHost *:80
    NameVirtualHost *:443
    Include /etc/httpd/conf/sites-enabled/
    [[email protected] ec2-user]#
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Add the IP address of the server in ISPConfig under System > server IP, then edit the website and ensure that the IP is selected and not *. Then wait one minute and test again.
  3. frperalta1

    frperalta1 New Member HowtoForge Supporter

    I have checked my configuration and they are as you have suggested but that doesn't seem to work. Any other suggestions are greatly welcome.
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    Please post the output of:

    ls -la /etc/httpd/conf/sites-enabled/

    This is a bit weird as you can not access a site like this when the apache config files from ispconfig are included into the apache configuration as this access is blocked then. But according to the aapceh file that you posted, files from sites-enabled folder are included:

    Include /etc/httpd/conf/sites-enabled/
  5. frperalta1

    frperalta1 New Member HowtoForge Supporter

    [[email protected] ec2-user]# ls -la /etc/httpd/conf/sites-enabled/
    total 8
    drwxr-xr-x 2 root root 4096 Dec 12 10:54 .
    drwxr-xr-x 4 root root 4096 Feb 3 13:34 ..
    lrwxrwxrwx 1 root root 42 Nov 20 13:47 000-apps.vhost -> /etc/httpd/conf/sites-available/apps.vhost
    lrwxrwxrwx 1 root root 46 Nov 20 13:47 000-ispconfig.conf -> /etc/httpd/conf/sites-available/ispconfig.conf
    lrwxrwxrwx 1 root root 47 Nov 20 13:49 000-ispconfig.vhost -> /etc/httpd/conf/sites-available/ispconfig.vhost
    [[email protected] ec2-user]#
  6. frperalta1

    frperalta1 New Member HowtoForge Supporter

    What would be be best steps to take to diagnose this problem?
  7. till

    till Super Moderator Staff Member ISPConfig Developer

    There is no website config file. Either the website is not set to active in ispconfig (please check that) or the config jobs were not executed (take a look at the jobqueue in the ispconfig monitor to see if there are any jobs listed).
  8. frperalta1

    frperalta1 New Member HowtoForge Supporter

    The website was not active...I fixed that, thank you for that.

    But the problem is still the same.

    I looked at the jobqueue and it is empty...I imagine that is not a good thing.

    What do you recommend?
  9. frperalta1

    frperalta1 New Member HowtoForge Supporter

    Now that I activated my website in ispconfig I cannot get to the default index page for my website at all:

    I used to be able to see it using ""

    And I cannot see it using

    I just want to make sure but should my DocumentRoot be /var/www or /var/www/html
  10. falko

    falko Super Moderator ISPConfig Developer

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