Cannot Login To ISPConfig Admin Panel

Discussion in 'General' started by mr.izzuddin, Aug 18, 2010.

  1. mr.izzuddin

    mr.izzuddin New Member

    Hello, im having a problem where cannot login to ispconfig admin panel. But i can access to phpmyadmin through link but not through ispconfig admin page.

    Please help me.

    Thanks in advance.
     
  2. falko

    falko Super Moderator ISPConfig Developer

    What's the output of
    Code:
    netstat -tap
    ? Which distribution do you use? Did you see any errors during ISPConfig installation?
     
  3. mr.izzuddin

    mr.izzuddin New Member

    Hello, thanks for your reply.. here is the output of netstat


    Active Internet connections (servers and established)
    Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
    tcp 0 0 *:mysql *:* LISTEN 2442/mysqld
    tcp 0 0 *:970 *:* LISTEN 2060/rpc.statd
    tcp 0 0 *:sunrpc *:* LISTEN 2021/portmap
    tcp 0 0 *:hosts2-ns *:* LISTEN 7306/ispconfig_http
    tcp 0 0 *:ftp *:* LISTEN 20700/proftpd: (acc
    tcp 0 0 112.137.167.204:domain *:* LISTEN 7462/named
    tcp 0 0 server.macri.com.my:domain *:* LISTEN 7462/named
    tcp 0 0 server.macri.com.my:domain *:* LISTEN 7462/named
    tcp 0 0 server.macri.com.my:ipp *:* LISTEN 2336/cupsd
    tcp 0 0 *:smtp *:* LISTEN 20668/master
    tcp 0 0 server.macri.com.my:rndc *:* LISTEN 7462/named
    tcp 0 0 *:26 *:* LISTEN 20668/master
    tcp 0 0 *:imaps *:* LISTEN 2480/dovecot
    tcp 0 0 *:pop3s *:* LISTEN 2480/dovecot
    tcp 0 0 *:pop3 *:* LISTEN 2480/dovecot
    tcp 0 0 *:imap *:* LISTEN 2480/dovecot
    tcp 0 0 *:http *:* LISTEN 7330/httpd
    tcp 0 0 *:7474 *:* LISTEN 2323/sshd
    tcp 0 0 localhost6.localdomain:rndc *:* LISTEN 7462/named
    tcp 0 0 *:https *:* LISTEN 7330/httpd
    tcp 0 1036 server.macri.com.my:7474 ::ffff:118.101.40.20:14481 ESTABLISHED 22791/0
    tcp 0 0 ::ffff:112.137.167.204:http b3091082.crawl.yahoo.:48321 TIME_WAIT -

    im using centos 5.3, i got no error during installation.. i can access to admin panel before this, but suddenly this thing occur.

    thanks in advance
     
  4. falko

    falko Super Moderator ISPConfig Developer

    ISPConfig is still running, but you can try to restart it:
    Code:
    /etc/init.d/ispconfig_server restart
     
  5. mr.izzuddin

    mr.izzuddin New Member

    hello,

    i already restart the ispconfig service thousand times, but still didnt work..
    i got ERROR 101: wrong username or password. i already reset the passwd in sys_user but it didnt work also.

    help me..
     
  6. falko

    falko Super Moderator ISPConfig Developer

    So you can access the login page, but just not log in?
    Did you change the MySQL password recently?
    How did you reset the password in sys_user? Did you use md5 for the password?
     
  7. mr.izzuddin

    mr.izzuddin New Member

    Yap,

    I can access to login page, but when I try login it prompted the error. I change the passwd at table sys_user and used md5.

    Thanks
     
  8. falko

    falko Super Moderator ISPConfig Developer

    Did you change the MySQL password that is used in /home/admispconfig/ispconfig/lib/config.inc.php?
     
  9. mr.izzuddin

    mr.izzuddin New Member

    of course not, if i change it ispconfig will not run at all..any idea? how to disable ispconfig firewall or something?

    thanks
     
  10. savy2k

    savy2k New Member

    I am looking forward to seeing the solution to this problem. I have the same problem. I haven't changed the password or anything and at least one of my customers can't log in to get his mail and I can't log in to the control panel. I can get to the login screen but it refuses my credentials. I've only started looking into it though.
     
  11. till

    till Super Moderator Staff Member ISPConfig Developer

    Email accounst and the ispconfig login are not connected with each other in any way. Email accounts are stored in /etc/passwd and /etc/shadow and the ispconfig login is stored in the ispconfig mysql database.

    If you can not login to ispconfig then this may have two different reasons:

    a) The password is wrong.
    b) ispconfig is not able to connect to the mysql database to verify the password.

    to se what the reason is, do what falko suggested in post #8.
     
  12. Tushar Niras

    Tushar Niras New Member

    Please check the log for /var/log/ispconfig/cron.log Error log...... (End of the File)
    And tell us what you see....
    In my case there was problem with MySQL Database connection.(Authentication Error) and the now the issue is resolved.

    Note : I know this is old post but It will help users who still finding the solution.

    Best Regards,
    TUSHAR NIRAS
     

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