Cannot access ispconfig3 admin panel

Discussion in 'ISPConfig 3 Priority Support' started by cortexx, Jan 22, 2014.

  1. cortexx

    cortexx New Member

    Hi There

    As the title sayes i cannot access the login panel for ISPconfig3 , everything on the server is running ( mail , websites etc ) but when i type in the web address for it i get a page cannot be displayed message . I can putty into it in root mode.

    I tried plugging the server into a plain router and a workstaion to simplify things and still get the same issue , i have other servers on the network and can access then ok so its something on the server .

    centos 6 perfect server setup with nginex , dovecot etc etc from your perfect server guide . it was functioned flawlessly for over a year , this is a new developement .

    can you please point me in the right direction ?

    thanks
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Which ispconfig version do you have installed?
     
  3. cortexx

    cortexx New Member

    Ispconfig3
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    ISPConfig 3 is the name of the software. What I need to know is the software version, e.g. 3.0.5.3. If you dont remember the version, then you can look it up in the file /usr/local/ispconfig/interface/lib/config.inc.php
     
  5. cortexx

    cortexx New Member

    //** SVN Revision
    $svn_revision = '$Revision: 3210 $';
    $revision = str_replace(array('Revision:','$',' '), '', $svn_revision);

    //** Application
    define('ISPC_APP_TITLE', 'ISPConfig');
    define('ISPC_APP_VERSION', '3.0.4.6');
    define('DEVSYSTEM', 0);
     
  6. till

    till Super Moderator Staff Member ISPConfig Developer

    Ok. 3.0.4.6 is a old version anyway, so you can use the normal ispconfig updater to install the current version. this will fix most likely your access pronlem as well.

    run:

    ispconfig_update.sh

    on the shell, to install the update. when the updater asks you if services shall be reconfigured, then answer with yes.
     
  7. cortexx

    cortexx New Member

    will the update preserve all of the sites , mail addresses and dns entries on it ?
     
  8. till

    till Super Moderator Staff Member ISPConfig Developer

    Yes, all data is preserved off course.
     
  9. cortexx

    cortexx New Member

    just appplied updates , email still works , websites are down , webmail is down and ispconfig interface still not available .... i had a bad feeling about doing that , now none of the clients sites are online :(

    please try www.ibcbrantford.com as an example of the sites on this server

    can you please let me know where to start ?

    thanks
     
  10. cortexx

    cortexx New Member

    just watched the reboot and it said the nginx startup failed grr :(

    [[email protected] ~]# /etc/init.d/nginx restart
    nginx: [emerg] unknown "https" variable
    nginx: configuration file /etc/nginx/nginx.conf test failed
    [[email protected] ~]#
     
    Last edited: Jan 23, 2014
  11. cortexx

    cortexx New Member

    hopefully this gets a fast response as im getting a TON of flak here for breaking the webserver :(
     
  12. till

    till Super Moderator Staff Member ISPConfig Developer

    Last edited: Jan 23, 2014
  13. till

    till Super Moderator Staff Member ISPConfig Developer

    And check for the same line in:

    /etc/nginx/nginx.conf

    and comment it out there too.
     
  14. cortexx

    cortexx New Member

    the line is not in the /etc/nginx/nginx.conf

    where is the apps vhost. ?
     
  15. cortexx

    cortexx New Member

    ok i have edited those files and reloaded nginx and i now get this ..

    nginx: [error] open() "/var/run/nginx.pid" failed (2: No such file or directory)

    any suggestions ?
     
  16. cortexx

    cortexx New Member

    after reboot it all works now , HOWEVER

    been so long since we had to login into the admin panel that we cant remember the password for it .

    Is there an obvious way to reset this please ?

    a step by step ( copy and paste style of code :) would be very much appreciated ..

    thanks in advance
     
  17. till

    till Super Moderator Staff Member ISPConfig Developer

  18. cortexx

    cortexx New Member

    perfect , worked thanks - awesome response time to help :)

    you guys are really great .
     

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