Can not delete Reseller in ISP Manager

Discussion in 'Installation/Configuration' started by X-admin, Jun 27, 2009.

  1. X-admin

    X-admin New Member

    Hi all!
    i cann't delete reseller which i have just created, the output is:
    The reseller was not deleted.

    The reseller can only be deleted if all sites and customers of the reseller have been deleted. Also make sure that the waste-paper basket of the reseller is empty

    i deleted all client+site of this reseller, after that, i get in recyclebin, choose: Empty recycle bin with
    Note: Items remaining in recycle bin after emptying are currently in update state. Please try to delete them later

    later, i retry and the notice is : The system is currently updating the configuration files

    Next day, i login ISPConfig system, and try to delete reseller but can not. All the config section of sites in Vhosts_ispconfig.conf stiil there

    Please help me! Is Reseller information is saved in ispconfig database
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Take a look at the /home/admispconfig/ispconfig/ispconfig.log for errors.
  3. X-admin

    X-admin New Member

    Hi Till!

    I have some info in ispconfig.log but it seems unvaluable:

    But, when i creat new reseller, incrediblely, i can remove this new reseller. Check ispconfig.log file has nothing any else. These old reseller still cann't be removed. I guess they have some problems.
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    Please run:

    /etc/init.d/ispconfig_server restart

    and then check the recycle bin a few minutes later.

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