Cacelling subscription

Discussion in 'Forum Suggestions' started by enzo24, Jul 27, 2011.

  1. enzo24

    enzo24 New Member


    From what I've read, cancelling a subscription is done via paypal account.

    I subscribed for 1 month & wish not to renew... I got my subscription using paypal and credit card, WITHOUT an account.

    How do I get un-subscribed when I don't have a payal account ?
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Please see here for the detailed steps in the subscription FAQ:

    Howtoforge offers two pyment options, Paypal and RBS Worldpay. The subscription has to be cancelled in the account that you have at one of these two payment providers.

    If you used paypal to do the payment, then you must have a paypal account as paypal does not offer subscriptions without an account. If you dont find your paypal login details in the emails that ou received from paypal after you started the subscription, then please contact us by using the contact form here at howtoforge and we will cancel your subscription at paypal for you.

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