bug with new update

Discussion in 'Installation/Configuration' started by mkslim, Mar 4, 2013.

  1. mkslim

    mkslim New Member

    I installed the new update and cant access the ispconfig control panel.
    I get a error message stating the server has internal error. Ububtu 11.10 and I read through all related posts and tried stated solutions which didnt work for me. It appears to be a php problem but I cant solve it. How would I best restore the backup that is made prior to the upgrade install? There isnt much info on how to restore it.
    suexec policy violation: see suexec log for more details
    [Mon Mar 04 18:05:44 2013] [warn] [client 96.2.187.xxx] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server, referer: http://xxx.net/
    [Mon Mar 04 18:05:44 2013] [error] [client 96.2.187.xxx] Premature end of script headers: index.php, referer: http://xxx.net/

    [2013-03-03 06:27:09]: uid: (5015/web14) gid: (5013/client10) cmd: .php-fcgi-starter
    [2013-03-03 07:13:07]: uid: (5015/web14) gid: (5013/client10) cmd: .php-fcgi-starter
    [2013-03-03 09:19:07]: uid: (5015/web14) gid: (5013/client10) cmd: .php-fcgi-starter
    [2013-03-03 10:00:21]: uid: (5012/web10) gid: (5008/client4) cmd: .php-fcgi-starter
    [2013-03-03 10:48:50]: uid: (5012/web10) gid: (5008/client4) cmd: .php-fcgi-starter
    [2013-03-03 10:52:18]: uid: (5011/web9) gid: (5005/client1) cmd: .php-fcgi-starter
    [2013-03-03 11:11:23]: uid: (5015/web14) gid: (5013/client10) cmd: .php-fcgi-starter
    [2013-03-03 11:20:15]: uid: (5015/web14) gid: (5013/client10) cmd: .php-fcgi-starter
    [2013-03-03 11:39:14]: uid: (5012/web10) gid: (5008/client4) cmd: .php-fcgi-starter
    [2013-03-03 11:39:24]: uid: (5015/web14) gid: (5013/client10) cmd: .php-fcgi-starter
    [2013-03-03 11:39:44]: uid: (5011/web9) gid: (5005/client1) cmd: .php-fcgi-starter
    [2013-03-03 12:46:03]: uid: (5015/web14) gid: (5013/client10) cmd: .php-fcgi-starter
    Last edited: Mar 5, 2013
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    The error messages you posted seem to be from a webite but not from controlpanel. Here is no bug ith he update btw., what ou encounter is a issue ith your installation as one of the system requirements must be missing. Which tutorial did you use to install the server? And which exact ipconfig version did ou install?
  3. jnewman67

    jnewman67 New Member

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