Bug or User Error ?

Discussion in 'Installation/Configuration' started by linickx, Oct 23, 2006.

  1. linickx

    linickx Member

    Hi All,

    A bit of a story, but hopefully it makes sense. I installed ISPConfig, one customer (me) created one website (www.linickx.com), placed a few php files and began testing.

    I then realised that my website is heavily customized, so thought it would be a good idea to set up sites for "default installs" of the apps I use.

    word.linickx.com = wordpress
    gallery.linickx.com = gallery
    etc,

    What I have found is the administrators of each site cannot log into e-mail. the admin "word" for word.linickx.com, with word@linickx.com cannot login, but the administrator for www.linickx.com can. (The same experience is the same for gallery, etc.)

    What makes it odd, if under www.linickx.com (the 1st site I created) I add a new e-mail address something@linickx.com that user can log in.

    So what do you think ? Should my admin's be able to get e-mail, or have I missed something - yes I've ticked the "mail user login" box :p

    Cheers,
    Nick
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Please post the output of:

    grep word.linickx.com /etc/passwd

    With which service do you try to connect, FTP, SMTP, POP3, IMAP, SSH?
     
  3. linickx

    linickx Member

    Hi Till,

    I'm using the "web mail" thing, so what's that IMAP ? anyway, that user doesn't exist....

    Code:
    [root@linickx etc]#
    [root@linickx etc]# grep word.linickx.com /etc/passwd
    [root@linickx etc]#
    
    rgds,
    Nick
     
  4. falko

    falko Super Moderator ISPConfig Developer

    Any errors in your mail log? What's the output of
    Code:
    grep word /etc/passwd
    ?
     
  5. linickx

    linickx Member

    Hi Falko,

    Code:
    [root@linickx log]# grep word /etc/passwd
    web4_word:x:10003:10004:wordpress:/var/www/web4:/bin/false
    [root@linickx log]#
    
    ok, this is what I've found... ftp works, the website works, ssh doesn't

    from /var/log/messages
    Code:
    Oct 21 04:35:44 linickx sshd(pam_unix)[995]: session opened for user web4_word by (uid=0)
    Oct 21 04:35:44 linickx sshd(pam_unix)[995]: session closed for user web4_word
    
    ..but I guess that's because the shell is /bin/false ? (I have ticked the shell access box & hit save)

    the e-mail I've been testing is the webmail (uebimiau), obviously that doesn't work, what's odd is neither does an SMTP session....

    Code:
    [root@linickx log]# telnet localhost 25
    Trying 127.0.0.1...
    Connected to localhost.localdomain (127.0.0.1).
    Escape character is '^]'.
    220 linickx.com ESMTP Postfix
    helo
    501 Syntax: HELO hostname
    helo test.com
    250 linickx.com
    mail from:me@here.com
    250 Ok
    rcpt to:wordpress@linickx.com
    550 <wordpress@linickx.com>: Recipient address rejected: User unknown in local recipient table
    rcpt to:something@linickx.com
    250 Ok
    
    ..but notice how my "something" account does. What do you think ?
     
  6. till

    till Super Moderator Staff Member ISPConfig Developer

    There are 2 checkboxes that must be enabled! You must enable shell in the user settings too, not only in the website settings.
     
  7. linickx

    linickx Member

    cool, ok done that, /etc/password looks better, still can't log in, and e-mail is still the same :(

    Code:
    [root@linickx log]#ssh web4_word@localhost
    web4_word@localhost's password:
    Last login: Sat Oct 21 04:35:52 2006 from localhost.localdomain
    Connection to localhost closed.
    [root@linickx log]# grep word /etc/passwd
    web4_word:x:10003:10004:wordpress:/var/www/web4:/bin/bash
    [root@linickx log]# tail /var/log/messages
    Oct 21 17:44:44 linickx ftp(pam_unix)[12869]: session opened for user web4_word by (uid=0)
    Oct 21 17:45:26 linickx sshd(pam_unix)[12927]: session opened for user web4_word by (uid=0)
    Oct 21 17:45:27 linickx sshd(pam_unix)[12927]: session closed for user web4_word
    
     
  8. falko

    falko Super Moderator ISPConfig Developer

    Try
    Code:
    ssh web4_word
    instead of
    Code:
    ssh web4_word@localhost
    Which distribution do you use?
     
  9. linickx

    linickx Member

    nice....ok, I don't get why...

    Code:
    [root@linickx log]# ssh -l web4_word localhost
    
    works when

    Code:
    [root@linickx log]# ssh web4_word@localhost
    
    doesn't since they're the same thing, but hey, it doesn't matter :) Right so that shows the user account works. Any idea's how I troubleshoot the e-mail thing ?
     
  10. falko

    falko Super Moderator ISPConfig Developer

    What's the output of
    Code:
    grep "wordpress@linickx.com" /etc/postfix/virtusertable
    ?
     
  11. linickx

    linickx Member

    here u r ....

    Code:
    [root@linickx log]# grep "wordpress@linickx.com" /etc/postfix/virtusertable
    [root@linickx log]# grep word /etc/postfix/virtusertable
    wordpress@word.linickx.com    web4_word
    web4_word@word.linickx.com    web4_word
    testpress@word.linickx.com    web4_testpress
    web4_testpress@word.linickx.com    web4_testpress
    
    I'm confused !
     
  12. till

    till Super Moderator Staff Member ISPConfig Developer

    Please add a co-domain linickx.com (with empty host field!) to the website word.linickx.com.
     
  13. linickx

    linickx Member

    Hey Till,

    Well that fixed it thank ! :) ISPConfig, didn't handle sub-domains quite how I expected, but at least it's all working.

    Please can you clarify my understanding... the first domain you create (one.com) get default addresses of email@one.com, if you create a sub domain (sub.one.com) they get default addresses of email@sub.one.com (even if the gui doesn't tell you this ;) ) if you want the sub domain to use the parent e-mail you have to add it in as a "co-domain".

    Thanks v.much.
    Nick
     
  14. till

    till Super Moderator Staff Member ISPConfig Developer

    Yes, thats correct.
     
  15. linickx

    linickx Member

    thank you. :)

    kind regards,
    Nick
     

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